Ratings based on 630 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Great stay when flying out of Tampa would use it again
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jul 29, 2017
We stayed here while on vacation for 4 days. It was very nice. Under construction but they did a nice job of keeping it quiet. Our room was very clean, not a good view but it was comfortable, only negative I have is the breakfast, it's over by 930/10 and it's Starbucks menu. Other than that I would recommend this hotel and would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice, close to Cigar City Brewery and the arena

Posted Jul 21, 2017
Great stay! Enjoyed it, room was clean, staff was pleasant. Liked the restaurant that was next door. Did have some remodeling or construction occurring. Elevator was unable to be used on one side to go to the 4th floor, but accessible through another set. Check in process smooth, lobby quiet enough to socialize. Will visit again when, price reasonable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

Short stay.

Posted Jul 10, 2017
Right price for one night before a cruise. Shuttle PU at air port and later took us to the store.s
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel very close to everything

Posted Jul 5, 2017
I love the fact that it was very close to all activities that I had schedule for this weekend
4 out of 5
by Charlene

Posted May 22, 2017 on Hotels
Comment from Hotel Management
May 24, 2017 by Beverly M, Hotel Management
Thank you so much for your rating.
2 out of 5
by A verified traveler from New Hampshire

Not as advertised

Posted May 15, 2017
Pros: Location near the Airport
Cons: Yes, increase parking availability, Charge Description that free breakfast not offered
The description at Expedia stated Free Breakfast , the Hotel management stated it was not true. Parking was not available and the staff was not interested in helping. The location of the Hotel not well marked, you have to look hard to find it
Comment from Hotel Management
May 17, 2017 by RCoop, Hotel Management
Thank you for your honest feedback. I apologize for the inconveniences you experienced. Some of the rates with Expedia do have breakfast included, but there are only a few. We will ensure that the staff is very well aware of the rates with Expedia that do include breakfast.
3 out of 5
by Timothy

Posted May 12, 2017 on Hotels
Below average hotel. Staff not very friendly (except for cleaning staff), no microwave in room (!), no continental breakfast. There are better options out there for the same money
Comment from Hotel Management
May 24, 2017 by Beverly M, Hotel Management
We apologize that your stay was not what you expected. Courtyard as a brand does charge for breakfast as a whole and we do have refrigerators in the guestrooms but no microwaves. I apologize for that. We will also address the staff in regards to your stay. Once again I apologize.
4 out of 5
by Christine

Posted May 12, 2017 on Hotels
Comment from Hotel Management
May 17, 2017 by Beverly M, Hotel Management
Thank you for your feedback
2 out of 5
by A verified traveler

Gunshots and no power

Posted May 7, 2017
Aside from being greeted by the Tampa PD, who were investigating reports of "rapid-fire" gunshots in the parking lot, the electrical recepticals didn't work in our room.
Comment from Hotel Management
May 17, 2017 by RCoop, Hotel Management
Thank you for your honest feedback. We have looked into this, the police was here to investigate a call which was not substantiated. We apologize for the recepticals in the room, sometimes the GFI will trip without our knowledge, and the reset on the receptical needs to be reset.