Outdoor pool, pool umbrellas, sun loungers

Reviews of Holiday Inn Tampa Westshore - Airport Area, an IHG Hotel

3 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 404 out of 1008 reviews" "
Rating 8 - Good. 261 out of 1008 reviews" "
Rating 6 - Okay. 142 out of 1008 reviews" "
Rating 4 - Poor. 93 out of 1008 reviews" "
Rating 2 - Terrible. 108 out of 1008 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Celyn

Traveled with family
Disliked: Staff & service, property conditions & facilities
Long check in lines, dirty and old hotel. TV wouldn’t turn off all night, front desk takes their phones off the hook so you can’t call down for help.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and ckean, comfortable rooms.
Stayed 4 nights in Mar 2024
Response from Elianne on Mar 28, 2024
Thank us for choosing us and share your experience during your stay.

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Typical no frills Holiday Inn. Near airport. Served its purpose for one night. No complaints. Nice outside pool. Business hotel in style and location.
Stayed 1 night in Mar 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

10/10 Excellent

Marcos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, staff was friendly and approachable.
Stayed 2 nights in Mar 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

8/10 Good

Bob

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

10/10 Excellent

leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room and bed was very comfortable, staff were friendly and accommodating. We liked having a restaurant in the hotel and the food was delicious. We liked the location of the hotel; it was walkable to shopping.
Stayed 3 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

6/10 Okay

Rick

Stayed 2 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

8/10 Good

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

8/10 Good

Maria

Stayed 3 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

10/10 Excellent

Shelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating. Beds were amazing
Stayed 4 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 2 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool water was the warmest I have ever been in.
Stayed 1 night in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

2/10 Terrible

Charlie

Business traveler
Disliked: Property conditions & facilities
Sewer pipe water kept gurgling and backflowing into my toilet (room 323) the entire time I was there. It was so much water it would loudly gurgle and then spray out of the bowl onto the toilet seat and floor. This happened throughout the night and woke me up several times. This was very unsanitary and made it difficult to sleep.
Stayed 1 night in Feb 2024
Response from Elianne on Mar 28, 2024
We apologize for the inconvenience during your visit to our Hotel, I will address your concern to the corresponding area, thank you for your time and we hope on your return to Tampa you will give us a second chance to be able to provide you with a better service.Thank you for the feedback.

2/10 Terrible

Alexandria

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

2/10 Terrible

Sunil

Stayed 1 night in Feb 2024
Response from Elianne on Mar 28, 2024
We apologize for the inconvenience during your visit to our Hotel, as for parking it is a requirement of the Hotel management that all guests must pay parking and as for your breakfast we will address your concern to the corresponding area, thank you for your time and we hope that on your return to Tampa we will give you a second chance to be able to provide you with a better service.

6/10 Okay

Robert

Traveled with family
Disliked: Amenities
Overpriced for a very par stay.
Stayed 3 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

2/10 Terrible

Sam

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Smells like mold
Stayed 1 night in Jan 2024

6/10 Okay

Lisa, Pontotoc

Traveled with partner
Liked: Cleanliness
never enough tissue boxes and never enough towels
Stayed 4 nights in Jan 2024

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Elianne on Mar 28, 2024
Thank you for for choosing us and your feedback.

6/10 Okay

Dani

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had 2 adjoining room doors, so it was so loud we heard everything. The towel rack was loose and hanging by the nail, the shower head was super low and leaked so bad you could only use one setting. Tub was slow to drain, and there was hair floating around before you even got in. However I did not see any bugs, and it wasn’t disgusting but it definitely wasn’t as clean as one would hope. It was inconvenient that they don’t just have a microwave in the room. The location is not great, I did not feel unsafe , buts it’s also not convenient for anything . One thing I will say is that was the comfiest bed I’ve probably ever slept in. I would say if you are looking for a quick nights stay, it’s definitely not that bad. But if you want a nice comfortable holiday, I wouldn’t recommend it .
Stayed 2 nights in Dec 2023

10/10 Excellent

Nithiyaragawan

Stayed 1 night in Dec 2023

8/10 Good

Ruth

Traveled with family
The room was very clean, but they were no breakfast
Stayed 3 nights in Dec 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Parviz

Disliked: Amenities, property conditions & facilities
No service
Stayed 7 nights in Dec 2023

10/10 Excellent

Staci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Excellent stay here! Beds are very comfortable!! The shuttle service was great too! Thanks to ur excellent staff!
Stayed 3 nights in Dec 2023

10/10 Excellent

Yvonne

Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, airport shuttle great too
Response from Elianne on Mar 28, 2024
Thank you for choosingus and your feed back.

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every time we are in Tampa. Always Excellent an experience!
Stayed 1 night in Dec 2023

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and easy to get to from the airport
Stayed 3 nights in Dec 2023

6/10 Okay

Edward

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff excellent. Red haired woman, very tall black man, both very helpful!
Stayed 2 nights in Nov 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything what fine
Stayed 4 nights in Nov 2023

2/10 Terrible

Michael

Flight delayed but did not slide the baggage cutoff. At could an hour ahead of departure and refused to check my bags.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Stayed 3 nights in Nov 2023

10/10 Excellent

Sol

Stayed 2 nights in Nov 2023

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very quiet. Staff was accommodating on an early checkin. Parking was plentiful. Convenient location to the airport. Would stay again!
Stayed 1 night in Nov 2023

8/10 Good

Willie

Stayed 3 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thrilled when I found out about the Indian cuisine restaurant. It was the best part of my day. I will stay here again.
Stayed 3 nights in Nov 2023

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 2 nights in Nov 2023

8/10 Good

Thomas

Stayed 3 nights in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip
Super nice stay for my girlfriend and I. She had a great birthday trip we will be back for our anniversary!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Waguih R

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean & freindly.
Stayed 1 night in Nov 2023

8/10 Good

Israel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Lyndee, DENVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Safe area. Close to restaurants , bars and shopping. I would definitely stay here again
Stayed 1 night in Nov 2023
Response from rpeart on Nov 17, 2023
wow! Thanks for an amazing review.

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from rpeart on Nov 17, 2023
Amazing! have a happy holiday!

10/10 Excellent

Mark, Marion

Stayed 1 night in Nov 2023

10/10 Excellent

ERIC, RANCHO SANTA MARG

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They gave me an early check in with any charge. Very quick and easy.
Stayed 1 night in Nov 2023
Response from rpeart on Nov 17, 2023
Great! we appreciate it! have a happy holiday