We checked out early to make access for the cleaners.
Then they charged us extra for entering the spa, because we checked out early.
NOT OK to treat guests like this!!!
Comment from Hotel Management
Jul 27, 2016 by Eden, Hotel Management
Thank you for taking the time to share yor feedback.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.The spa is included in the room rate until your check out. After that spa fee is 5 eur per adult and 3e per child (age 4-14#. Entrance fee to spa, without accomodation is, 20 eur per adult and 16 eur per child #age 4-14).
We hope to welcome you back to our hotel,
Niina Duty Manager