Outdoor pool, pool umbrellas, sun loungers

Reviews of Hotel El Oumnia Puerto & Spa

4 out of 5
Hotel El Oumnia Puerto & Spa
10, Av. Beethoven, Tangier

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 151 reviews" "
Rating 8 - Good. 75 out of 151 reviews" "
Rating 6 - Okay. 27 out of 151 reviews" "
Rating 4 - Poor. 7 out of 151 reviews" "
Rating 2 - Terrible. 9 out of 151 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ayman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was not there
Stayed 1 night in Sep 2023

10/10 Excellent

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2023
Response from HOTEL OUMNIA on Aug 15, 2023
Dear sir, thank you for you commen, it s a plesure Have a nice day

6/10 Okay

Balu

Liked: Cleanliness, staff & service, property conditions & facilities
restaurants hospitality is very bad
Stayed 2 nights in Jun 2023
Response from HOTEL OUMNIA on Jul 27, 2023
Hôtel El Oumnia Puerto vous remercie pour votre commentaire. pour une prochaine réservation.Bonne journée

8/10 Good

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location with multiple food options
Adequate hotel in central location. Walking distance to beach and marina restaurants. Nice pool area. Onsite cafe and restaurants with good variety. Buffet breakfast catered for a range of tastes. Comfortable twin beds. Small fridge. Shower in bath. OK wifi.
Stayed 2 nights in May 2023
Response from HOTEL OUMNIA on Jun 16, 2023
Hotel El Oumnia Puerto vous remercie pour votre commentaire! à la prochaine fois

10/10 Excellent

Toby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little oasis in the city.
Stayed 2 nights in May 2023
Response from HOTEL OUMNIA on May 29, 2023
Hotel El Oumnia Puerto thanks you for your comment! We will be very happy to see you again

8/10 Good

Verified traveler

Stayed 1 night in Mar 2023
Response from khadija on Apr 4, 2023
Hôtel El Oumnia Puerto vous remercie pour votre commentaire. Et Nous vous souhaitons une bonne semaine.

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the sea but no view of the sea
Stayed 2 nights in Feb 2023
Response from khadija on Feb 14, 2023
Hotel EL OUMNIA PUERTO is very happy to have your comment. We will be happy to meet you another time

2/10 Terrible

anna

Stayed 2 nights in Jul 2022

6/10 Okay

Mohammad amin

It’s three star hotel,it’s okay close to the beach overall it’s good hotel.
Stayed 3 nights in Jul 2022

8/10 Good

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in center with nice rooms & welcoming staff
Staff was friendly, professional and welcoming. The hotel is wel located to explore Tanger (shopping, beach, nightlife and/or sightseeing. Room was clean, up to date and had a big and comfortable kingsize bed.
Stayed 1 night in Nov 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stay was fine, very good location. Clean room, nice high pressure shower. Nice to have a bar and night club on your door step. Would have preferred a double bed instead of two singles but seems to be the current trend when booking via hotels.com.
Stayed 2 nights in Nov 2019

10/10 Excellent

Derrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Facilities!
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

Sunil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent all the staff very nice
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness
الاسعارمبالغ فيها والازعاج طيلة شهر الصيف من مميزة الموسيقى عاليه جدا...ولكن النظافة
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The staff in general need training in customer services...
Stayed 1 night in Aug 2019

6/10 Okay

Lamiya

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Air conditioning didn’t work. I asked the reception and they sent a technician but then it was not fixed. I finally asked to change the room. Air conditioning again was too weak. The staff were indifférence about the issue.
Stayed 2 nights in Jul 2019
Response from Sales executif on Jul 31, 2019
Good morning, We are very sorry, normally all our air conditioners work very good, but during your stay, we were working on them because of some technical problems, please, do visit us a second time, we promise it will be alot better!

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to say just really bad place all of them they look at you like just money moving around them bad service
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area is very relaxing, especially being in the middle of the city. There was a great variety and quantity of food and beverages at breakfast and custom made omelets.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Lisa, Denver, CO

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel in Tangier. Restaurant by the pool, and a very relaxed atmosphere.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness
Everything was fine, nothing to complain about. Because of summers the noise was so loud around the pool
Stayed 1 night in Aug 2018

10/10 Excellent

Carlos Nizar, Luanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in May 2018
Response from Oumnia Puerto sales department on Jun 26, 2018
We are glad you enjoy your stay with us ! (:

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury stay!
Absolutely amazing hotel! Clean room, wonderful service, and minutes walk to the beach.
Stayed 1 night in May 2018
Response from Oumnia Puerto sales department on Jun 26, 2018
We are glad you enjoyed your stay with us ! (:

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
This is not a 4 star hotel. The rooms have no amenities for tea and coffeee and there is no mini bar or fridge available in the rooms.
Stayed 2 nights in May 2018
Response from Oumnia Puerto sales department on Jun 26, 2018
your remarks have been noted, thank you ! (:

2/10 Terrible

Pamela

Disliked: Staff & service
Bad start in Tangier.
Hotel did not recognize Hotels.com. Our reservation says free breakfast - they say no, our reservation said there is an airport shuttle - they say no, hotel personnel is very unhelpful. Hotels.com needs to check this out!!
Response from keltouma on Jun 10, 2019
We have read your feedback, and we would like to apologize first for the inconvenience. We promise to communicate with hotels.com and see what went wrong in your reservation, for this not to happen ever again. Thank you for your understanding.

8/10 Good

Michael W

Liked: Cleanliness, staff & service, room comfort
Consider Tangier, you might be surprised
Tangier weather did not help but it was an enjoyable stay. More info about hotel restaurants is required. English language news service (eg BBC or CNN) would be an improvement. Local vehicle noise does distract from quiet surrounding. The new TVG train service will be a bonus!
Response from kaltouma on Apr 18, 2018
We are very happy that you did enjoy your stay, actually the weather is getting much better, se we look forward to your next time here with us. The new TGV service as well is being prepared. For the noise, we understand how important for you a quiet surrounding, so we will work on this point. Every detail you took your time and efforts to express here below, is as precious for us, we thank you very much for that, and we will work even harder in the future.

6/10 Okay

Prakash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve staff at reception!
Hotel staff very poor Not helpful very rude just the reception staff
Stayed 3 nights in Mar 2018
Response from eloumnia puerto Hotel on Mar 30, 2018
we are very sorry to hear that, and we will make sure this is going to improve as soon as possible, we hope you a very good day.

6/10 Okay

Pavel, London

Liked: Staff & service
Disliked: Room comfort
4 star hotel
The hotel looked nice and had a nice bar and restaurant but the aircon in the room was only pumping cold air in the middle of winter, so at night the room was freezing which made the whole stay quite uncomfortable
Stayed 2 nights in Feb 2018
Response from El oumnia puerto Hotel on Mar 30, 2018
very thankful for the time you took for your response, we will make sure this will never happen again, we apologize for that, and hope we see you again to make it up for you. Thank you and have a nice day !

10/10 Excellent

Khaled, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to everything
Walking distance from everything, including bus station and other amenities. Amazing breakfast buffet
Stayed 1 night in Nov 2017

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away weekend !
Great costumer service!
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tangier trip
Great trip

8/10 Good

Verified traveler

Just average
Hotel is ok I would rate it at 3 stars Service was not great my A/C not working and reception not helpful and lots of other guests had similar problems Reception were not very helpful kept saying it will be sorted but no one came

8/10 Good

Jack Frost, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - close to the beach.
Good value for money. Breakfast was poor. Great bar and attached to a busy nightclub- if that's your thing.

8/10 Good

Barb, Bend, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach and the Medina.
Good location- close to beach, & the bus station and the medina. Hotel staff very helpful.

6/10 Okay

Kurt, Toronto, ON

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decent hotel, centrally located. Staff not very friendly or helpful.

8/10 Good

Hamid, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel was very good all round. Staff are very friendly and helpful. It's close to the beach, shopping and all other amenities. Live music and songs are played every evening till after midnight. Breakfast was good. The hotel is up to the 4 star rating indeed.

6/10 Okay

Emma, Canada

Nice Hotel walking distance to the beach
Hotel Location was excellent. walking distance to the beach and Al-Kasaba

8/10 Good

Bjarte, Oslo-Rabat

Liked: Cleanliness, staff & service
Good stay as usual. Even if I have stayed several times, I could suddenly not sign for meal/drinks. It was settled after I talked to the concierge. Rather different athsmophere in the summer with lots of tourists.

6/10 Okay

Ray

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not as shown on pictures

8/10 Good

par, boston

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel with nice pool
I liked the place but the city does not offer much for a tourist but it's interesting

10/10 Excellent

Hector, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good value for money
This hotel was very nice to our needs. Having read a lot of reviews of all the hotels in the area, where majority of the complaints come for the noise along the sea promenade bars and pubs, where the hotels over there are facing the noise trouble, this hotel, just a street behind the promenade, was perfect! Very quiet and comfortable, a nice pool and all the facilities you need. Location is brilliant, 1 minute's walk to the sea, a short walk to the old town, and plenty of restaurants and bars everywhere nearby. Hotel's staff was nice and friendly, and amazingly after our previous average experience on hotel's breakfasts in Morocco, here at Oumnia it was nice, with a comprehensive choice. I totally recommend to anyone visiting the beautiful city of Tangier!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth going back...
The hotel is nicely decorated and its location near sea/beach is great! Breakfast buffet was various and delicious however not heated enough for food that should be warm. The main inconvenience is the room that is not soundproof. Windows are not double sided thus all external noises were disturbing our sleep... Too bad as this is an important comfort the hotel should offer!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near to beach
Stayed 3 nights in January. Hotel was convent to restaurants and beach.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the beach with good entertainment
I spent 3 days there and I found it a very comfortable and pleasant hotel to stay in.