Friendly staff, everything is good except Rooms
Posted Mar 13, 2016
In the hotel you have American and European style, staff is friendly but rooms and cleaning services very bad, it's very hard and dangerous for old people to use the shower the bathtub is too high for them, everything in the hotel is perfect except the rooms , also you need to confirm and be sure to make your reservation if you will have any additional person with you in the room because I had issue with them regarding my wife .
They forced me to pay extra to $ 200 because she's with me which the hotel ad king size bed up to 3 people is allowed just pay $3.50 TAX for any additional person , the person in charge for the hotel ads doesn't have experience because I'm also a hotel owner in NY and I did show them their mistakes on the ad but they still overcharge me , I totally understand it's a slow time for the hotel but doesn't mean they overcharge the guests, Rooms Division Manger Mr Rachid Jebari his very nice man , he sent to my room nice gift from the hotel because I was very upset becouse overcharge price add to my bill.
Breakfast is excellent , in general you will enjoy your stay except in rooms