Choose dates to view prices

Excelsior Palace Hotel

Photo gallery for Excelsior Palace Hotel

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Double Room, Sea View (Elegance) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of Excelsior Palace Hotel

Excelsior Palace Hotel

4-star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
Via Toselli 8, Taormina, ME, 98039

Explore the area

  • Popular LocationCorso Umberto1 min walk
  • Popular LocationTaormina Cable Car13 min walk
  • Popular LocationGreek Theatre16 min walk
  • AirportCatania (CTA-Fontanarossa)61 min drive

Room options

About this area

Taormina

Located near the beach, Excelsior Palace Hotel is in Taormina City Centre, a walkable area in Taormina with good shopping. Notable landmarks in the area include Palazzo dei Duchi di Santo Stefano and Porta di Catania. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

What's nearby

  • Corso Umberto - 1 min walk
  • Palazzo dei Duchi di Santo Stefano - 1 min walk
  • Porta di Catania - 2 min walk
  • Taormina Cable Car - 13 min walk
  • Greek Theatre - 16 min walk

Getting around

  • Taormina Giardini Station - 8 min drive
  • Fontanarossa Airport (CTA) - 61 min drive

Restaurants

  • Trattoria Don Ciccio - 3 min walk
  • Villa Zuccaro - 3 min walk
  • Tischi Toschi - 4 min walk
  • RossoPeperoncino - 4 min walk
  • Granduca - 4 min walk

About this property

Excelsior Palace Hotel

4-star family-friendly hotel in the heart of Taormina City Centre
A roundtrip airport shuttle, a poolside bar, and a free daily manager's reception are just a few of the amenities provided at Excelsior Palace Hotel. Enjoy international cuisine, a poolside location, and garden views at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and 2 coffee shops/cafes.
Other perks include:
  • Swimming pool with sun loungers and pool umbrellas
  • Continental breakfast (surcharge), self parking (surcharge), and limo/town car service
  • An outdoor pool, concierge services, and tour/ticket assistance
  • Wedding services, multilingual staff, and luggage storage
  • Guest reviews say good things about the pool, helpful staff, and proximity to shopping
Room features
All guestrooms at Excelsior Palace Hotel offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with designer toiletries and tubs or showers
  • LED TVs with satellite channels
  • Childcare services, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 19 per person
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Excelsior Restaurant
  • Panoramic Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (151 square feet of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Up to 22 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 150
  • New Year's Eve (31 December) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: EUR 19 per person (approximately)
  • Airport shuttle fee: EUR 80 per vehicle
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Registration Number 19083097A201090

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Excelsior Palace Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Hotel Hotel Taormina

Frequently asked questions

Does Excelsior Palace Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Excelsior Palace Hotel?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Excelsior Palace Hotel on Nov 5, 2022 start from $95.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excelsior Palace Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per day.

How much is parking at Excelsior Palace Hotel?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Excelsior Palace Hotel?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Excelsior Palace Hotel?

Check-out is at 11 AM.

Does Excelsior Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Excelsior Palace Hotel located?

This family-friendly Taormina hotel is located in the historical district, steps from Palazzo dei Duchi di Santo Stefano, Porta di Catania, and Piazza del Duomo. Taormina Giardini Station is 23 minutes by foot.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 79 out of 178 reviews
5 - Excellent 44%
Rating 4 - Good. 59 out of 178 reviews
4 - Good 33%
Rating 3 - Okay. 26 out of 178 reviews
3 - Okay 15%
Rating 2 - Poor. 14 out of 178 reviews
2 - Poor 8%
Rating 1 - Terrible. 0 out of 178 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Ilya
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
park, pool
Stayed 10 nights in Aug 2022

5/5 Excellent

Robin, London
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazing grand 1904 luxury hotel in a setting of huge gardens and large pool to really enjoy away from the crowds in Taormina....but also a great base... would advise paying a bit more to get.the truly amazing sea and Etna views
Stayed 2 nights in Jul 2022

5/5 Excellent

Euan
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

3/5 Okay

JEANNETTE
Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Disappointing in the sense that we had to serve ourselves for breakfast. Regarded as second class when it came to the weddings and being worked around us while we tried to enjoy the pool. Rooms were not replenished with usual tea bags, toilt paper etc. We had to request everything.
Stayed 7 nights in Jun 2022

4/5 Good

yungshik
Beautiful scenery was fantastic. An old lady at reception desk was unkind. She seemed a member of ownership of the hotel
Stayed 1 night in Jun 2022

5/5 Excellent

David
Traveled with partner
Liked: Cleanliness, staff & service, amenities
After searching for hours on various websites, we chose the Excelsior Palace Hotel because my husband thought he heard of it through friends. It could not have been better. The location is excellent because it is at the entrance of the old town which means you have all the restaurants on your doorstep while also having space and sweeping views over the coastline and Mt Etna. Every evening we would have a drink before dinner, watching the sunset over Mt Etna, and on our last night we watched as red lava came flowing down the mountain. It was breathtaking. The receptionists were great and they always provided good restaurant recommendations. They have a fabulous breakfast buffet in the morning, really good lunches in the restaurant near the pool, and a three course dinner menu that is delicious and well priced. On the weekends the hotel has a piano player which added to the calm and elegant atmosphere. The staff are incredible - very much an old world silver service you don’t find much anymore. Another point about the location - the hotel is not far from the highway which is really good is you want to drive south to Syracuse or north to the islands. I hope this review is helpful. Enjoy your time in Sicily!
Stayed 7 nights in May 2022

5/5 Excellent

Krish
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation spot
Excellent stay. The manager, particularly, was quite efficient, helpful and fair when we had some complaints in the beginning. The took extraordinary care to resolve it over and beyond we expected. Great place for a vacation and best view of mt.Etna from the room.
Stayed 1 night in Mar 2022

5/5 Excellent

Ann Marie
Liked: Cleanliness, staff & service
Exceptional property. Great location unbelievable breakfast. What can I say… Everything was perfect
Stayed 2 nights in Feb 2022

5/5 Excellent

Telmen
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/5 Good

Florence
Liked: Cleanliness, staff & service
Charming hotel but no wifi
Old-fashion hotel. Very charming. Wonderful garden, swimming pool and view. Downside is that wifi does not work at all in the rooms. Air conditioning did not work either
Stayed 1 night in Oct 2021