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Reviews of Best Western Rivers Edge

2.5 out of 5
Best Western Rivers Edge
301 W River Street, Red River, NM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 495 out of 706 reviews" "
Rating 8 - Good. 159 out of 706 reviews" "
Rating 6 - Okay. 29 out of 706 reviews" "
Rating 4 - Poor. 9 out of 706 reviews" "
Rating 2 - Terrible. 14 out of 706 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lus

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this hotel is right next to the river. We enjoyed to sit outside and listen to the river. Breakfast is excellent, eggs and waffles freshly prepared to your liking. The manager was very accommodating and helped us with a little problem we had. We would love to come back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with easy access to the lifts.
Stayed 3 nights in Jan 2024

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the breakfast was awesome! Will definitely be back again next year!
Stayed 3 nights in Mar 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I’m in Red River and I’m never disappointed. Staff is super friendly and rooms are clean !!
Stayed 2 nights in Jan 2024

10/10 Excellent

Indira, Carrollton

Traveled with family
Perfect location, great breakfast
Stayed 5 nights in Feb 2024

10/10 Excellent

Reece

Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely delightful! Right on the river's edge and a convenient walk to the ski lift area, it is also walkable to multiple restaurants and coffee shops. The made-to-order breakfast was wonderful and the staff were very friendly. We will definitely stay here again!
Stayed 2 nights in Jan 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to walk to the ski lift and to eating spots
Stayed 5 nights in Jan 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip
The hotel was very quiet and there were only a few guests so I was upgraded to a room with a view and the creek out front. Very friendly and efficient. The bonus was that it is slope side. 100 yards to the lift! And they serve a whole hot breakfast if you like.
Stayed 1 night in Jan 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Tiffany

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Easy access to nearby chair lift. Hot, made to order breakfast daily (eggs, bacon, waffles) plus additonal breakfast items. The hot tub was a great benefit after a day on the slopes! Bonus that animals are welcome as this was our first time traveling with ours.
Stayed 3 nights in Jan 2024

8/10 Good

Paul

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was very clean and the breakfast was amazing (cooked to order). Everything was very good except some of our other people had issues with the owner. And the fact that the venmo link to tip the cook went to the owner and not the cook is not cool. Otherwise, was a good time and would most likely stay again.
Stayed 2 nights in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Maria Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. The rooms were very clean and the staff was fantastic. No complaints
Stayed 2 nights in Nov 2023

10/10 Excellent

Salvador

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location.
Stayed 1 night in Nov 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally happy
Location, facilities, staff all exceptional.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience here...love the personalized breakfast made to order.
Stayed 1 night in Oct 2023

8/10 Good

Eva Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cimorron, NM
Hotel was nice but the 2nd floor was a bitt scary because when you walked across the floor it didn’t feel like it was sturdy. You could feel it shake kinda when you walked. Breakfast was wonderful, food was fantastic. The girl working the hot food was great!
Stayed 1 night in Oct 2023

10/10 Excellent

Chuck

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with a river view. Excellent staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was right next to the river which we saw folks fishing and catching fish. One block from main street area where all of the restaurants were located..just take a nice walk to eat or have drinks at the brewery. Room was large and clean. Breakfast the next morning was huge with eggs, bacon, toast, etc. which they made for us right on the spot.
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Traveled with partner
Liked: Amenities, property conditions & facilities
The staff was super friendly. Our room was clean and housekeeping came by daily. We had a view of the river and mountain. There was an area in the back by river with tables and chairs and a fire pit. We
Stayed 3 nights in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in great location
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

ROBERT, MANDEVILLE

Stayed 1 night in Oct 2023

10/10 Excellent

Catherine, Victoria

Traveled with partner
Liked: Cleanliness, staff & service
tired area
Stayed 1 night in Oct 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

jill

Stayed 3 nights in Oct 2023

10/10 Excellent

tamrai

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely kept property easy walking to restaurants and shops
Stayed 1 night in Oct 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area
Loved the choices for breakfast. Great area
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful setting--pleased in every way!
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, room comfort
The hotel is in a perfect location. We enjoyed our stay! Breakfast is cooked for you every morning, hotel is very clean and the staff are amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

Casey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Thank you so very much!! 😎❤️
Stayed 1 night in Sep 2023

4/10 Poor

Robbie

Liked: Staff & service
Disliked: Cleanliness
It was to busy and I could not sleep well.
Stayed 1 night in Sep 2023
Response from Bianca on Sep 28, 2023
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service
Property was fine
Stayed 1 night in Aug 2023

10/10 Excellent

Larry

Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was within walking distance to a number of restaurants, bar, shops. Very clean, friendly and safe town. Would definitely go again to this mountain town!
Stayed 4 nights in Aug 2023

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Dora

Great place
Stayed 1 night in Jul 2023

10/10 Excellent

Carrolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western River’s Edge is an interesting property. The beds are super comfortable. We slept well both nights. The hotel is on the banks of the Red River. Several guests fished the river. There is comfortable seating on the back lawn near the river. House keeping refreshes the rooms each day. Breakfast is cooked to order eggs and waffles other self serve items. Hotel is located within easy walking distance of most of downtown WITHOUT the noise of being on Main St. Negative…the floors squeek. We would stay here again. The proximity to the river is worth it. Recommend rooms on the river side.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joene, Santa Fe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right along the river, we were able to open the window and hear the rushing of the water all night and day. Seating right along the river! Made to order breakfast; basic but good - eggs, bacon, waffles plus yogurt and cereal options. This was a great stay for a break away in Red River. We will return!
Stayed 2 nights in Jul 2023

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service
The property was right next to the little river running behind it, beautiful relaxing setting. Also, right next to the chair lift. Good breakfast fixed fresh for everyone, for free.Thank-you
Stayed 2 nights in Jul 2023

2/10 Terrible

Timothy

Traveled with family
Liked: Cleanliness, amenities
i had requested a first-floor room on the Creekside for our anniversary, when i made the reservation. i called to confirm reservation, and check on their internet connection, they stated it was fiber, and a good speed. i am physically challenged with stairs, so it will take 2-3 weeks to recover from having to use them. The man at the desk was not very helpful. i guess when you are sold out you can take the low road and not be helpful.
Stayed 2 nights in Jul 2023
Response from Courtney on Jul 29, 2023
Timothy, this reservation was booked on Expedia on 7/14 for 7/27 arrival. I'm sorry we weren't able to get you into a downstairs riverside room. Those are assigned on a first-come basis, but our booking cycle is such that you would need to call us directly a few months in advance to reserve one. Thank you for taking the time to provide feedback.

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an ideal location. The deck overlooking the River is awesome! The room was clean and comfortable. Breakfast was excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing, and all the staff was so friendly! It was a beautiful setting and convenient to everything!
Stayed 3 nights in Jul 2023