Ratings based on 307 Verified Reviews

3.1 out of 5
42% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 11, 2018 on Hotels
The staff were helpful and friendly. When my room needed attention the staff were quick to take care of things. The property is starting to undergo some renovations which are needed. Was a reasonably priced room for the time of year (holidays) and ski season in Taos area.
1 out of 5
by A verified traveler

Christmas in Taos, New Mexico

Posted Jan 2, 2018
Pros: Seen cleaning lady next day and she asked if we needed towels, YUP!
Cons: All above that I had listed and many more! Lower the prices, we are still in a 70's uncleaned decor!
Location: Rough. 1/4 mile up the road, park yourself cause you do not want to leave your car any longer at this hotel and get breakfast at Taos Diner. Not hotel
THis is not a 3.1 out 5 star rating. I booked this place due to the rating. Indian Hills Taos is a 0-1 Star Rating...when I ask about their Continental Breakfast having fruit or yogurt, I received a response, *No we do not have any of those here*. Disturbing. Cracks are everywhere inside outside and on the pavements of building. Location of property sits on is used for *addicts using needles* for we found syringe caps everywhere, and the lighting outdoors is scary. I was afraid to leave my car anywhere because the *shops* on this hotel premises were vacant with windows broken housing anything to keep out from the cold...rooms were funky smell. If you are going to charge people to not use rooms for smoking (I do not smoke), please make sure each room has been remodeled and repainted to make it smell and appear clean!! Really, only 1 bath towel per person. I have long hair!! One wash cloth was hanging. Rooms are not dusted, not vacuumed thoroughly around corners, and I must smell bleach in baths to know they are clean. Toilet bowl still had black yuck around the inside rim, very noticeable. No more to this place. Too expensive for what is not being advertised.
3 out of 5
by Mary M

Posted Dec 30, 2017 on Hotels
Very run down. It seems sketchy. However, despite the property problems itself, the staff was amazingly helpful.
3 out of 5
by A verified traveler

Posted Oct 30, 2017 on Hotels
For a place to stay for the night it was ok. Could have been a little cleaner and definitely needs some overall TLC but other than that is works for a place to stay in the heart of downtown
1 out of 5
by A verified traveler

Posted Oct 20, 2017
The hotel had broken windows at the front of the hotel. It was a mess.
2 out of 5
by A verified traveler from jacksonville fl

Good location - poor maintenance

Posted Oct 16, 2017
Lodging in Taos is expensive and this motel has rooms under $100 and it's in a great location. But the rooms and common areas are run down and dirty. the pool is filled with dark dirty water. Shopping carts and busted chairs litter the walkways. I'm astonished that a valuable piece of real estate in a great town like Taos has been allowed to go to ruin like this place.
5 out of 5
by Dave

Posted Sep 17, 2017 on Hotels
I had a very nice stay. The room was clean, simple and very comfortable. I enjoyed the back yard, the picnic area, and the chairs outside the room. The area was great, across the street from a supermarket, several restaurants, two blocks from The Plaza. I would recommend to anyone looking for an economical hotel, close to the center of town. I will return.
4 out of 5
by Mary

Away from the hustle of uptown.

Posted Sep 17, 2017 on Hotels
All rooms are in the back of the hotel. Keep the window closed and the a.c. on and it is very quiet. The rooms overlook a large courtyard where your children or dogs can play.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 23, 2017 on Hotels
2 out of 5
by A verified traveler

Posted Jul 14, 2017 on Hotels
The pool was not open due to a part they were waiting on and was a slimy green. There was no coffee pot, hair dryer or clock. The walk to the plaza was pleasant but can't say anything else good about this place.