When we checked in we could not get a first floor room. My husband is 90 and I am 80, making climbing stairs very difficult. The check-in lady was less than accommodating.
Comment from Hotel Management
Oct 21, 2016 by MAC, Hotel Management
Dear Guest, Please accept our apologies for not being able to accommodate you with a ground-floor room during your recent stay. This has been an extremely busy Fall here in northern New Mexico, and because of this we have stayed quite full a large percentage of the time. I hope you will stay with us again in the future so that we may provide you with an excellent stay.
Front Office Manager
Quality Inn Taos NM