Ratings based on 1,063 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Houston, TX

Strict hotel close to the slopes

Posted Feb 2, 2016
The hotel staff treat me and my group of friends like children, showed zero respect, and constantly made rude comments. This is not a family friendly hotel, too uptight. Location is A+, however, not worth the location. STAY SOMEWHERE ELSE
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for the historic and character aspects

Posted Jan 30, 2016
We really enjoyed being here for one night, I'm not sure I would have wanted to stay longer. The room was very old, with a lot of character, but the age made it not as comfortable as I would have liked. We did enjoy the bar area and the fireplace in our room was very nice.
Comment from Hotel Management
Feb 1, 2016 by Woody Braden, Hotel Management
Thank you for leaving us a review and for sharing your experience. We definitely have historic rooms but we try to make them as cozy and comfortable as possible. We are so glad you enjoyed the bar and the Kiva style fireplace in the room.
2 out of 5
by A verified traveler

It was okay

Posted Jan 28, 2016
Pros: The breakfast was good.
Location: nicer people
The rooms were very cold, the heat was not on in any of the rooms. We had to wait quite a while for the rooms to heat up. In one of them, it really never got comfortably warm. It said on the cool side. The shower in one of the rooms did work at all. The check in staff were not the nicest, kind of rude. Even though the breakfast buffet was good, the cook was extremely rude when you asked for something.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast at a decent hotel.

Posted Jan 28, 2016
This was not an upscale resort/hotel, but it was a great deal. They had live music and gave a huge military discount on food and drink. The rooms were clean, roomy, and comfortable. Also, the continental breakfast was probably the best I have seen. Overall, it was a nice stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2016
The hotel was conveniently located, quiet, clean and comfortable. They served a decent breakfast and the staff were all exceptional.
3 out of 5
by A verified traveler

Its winter outside!

Posted Jan 13, 2016
Pros: Fireplace
Cons: Remodel entire place
Location: Good
Its the middle of winter and they didnt even turn the heat on in our room before we arrived! Took 4 hrs to warm up! Breakfast was delicious but you could smell the bathrooms in the restaurant area.
Comment from Hotel Management
Jan 15, 2016 by FD, Hotel Management
Thank you for taking the time to share your experience here with us. I do hope the rest of your stay was great. I apologize about this two issues. I do hope you consider giving us another chance.
Comment from Hotel Management
Jan 15, 2016 by FD, Hotel Management
Thank you for taking the time to share your experience here with us. I do hope the rest of your stay was great. I apologize about this two issues. I do hope you consider giving us another chance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Great hotel midway between Taos and Angelfire

Posted Jan 8, 2016
Rooms are very cozy with plenty of amenities such as a small fridge, microwave oven, balcony view. Bathroom had plenty of towels which was a plus. Best thing about this place is the free breakfast. Staff was very welcoming and service was top notch. Highly recommend staying here!
Comment from Hotel Management
Jan 14, 2016 by Woody, Hotel Management
We truly appreciate your feedback and your business! Come back soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from León, Guanuajuato

Buen hotel

Posted Jan 7, 2016
Esta un poco viejas y sucias las instalaciones, sobre todo las alfombras de los pasillos y de las habitaciones. El desayuno está muy rico y completo.
Comment from Hotel Management
Jan 15, 2016 by Woody, Hotel Management
Gracias
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Perfect for NYE

Posted Jan 5, 2016
We had a wonderful weekend. The staff as the food were wonderful.
Comment from Hotel Management
Jan 8, 2016 by Woody, Hotel Management
Thank you for your feedback! We truly appreciate you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Taos Stay

Posted Jan 4, 2016
Pros: The suite was quite and roomy.
Cons: I think it could use a serious upgrade/remodel.
At check in we were told that the suite we reserved weeks in advance was not available and that we were switched to another type room. The room was a standard room and dated. However, the staff Melissa and her supervisor ensured we received what we asked for in the first place for the next couple of days. Our suite was satisfactory.
Comment from Hotel Management
Jan 8, 2016 by Woody, Hotel Management
Thank you for staying with us and I'm so sorry that you had to switch rooms. We certainly try to honor every room type booked. Come back soon and we will take great care of you!