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Reviews of Chuto Plaza Hotel

3.5 out of 5
Chuto Plaza Hotel
No 398 Taoying Rd, Taoyuan District, Taoyuan City

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 53 reviews" "
Rating 8 - Good. 21 out of 53 reviews" "
Rating 6 - Okay. 13 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
It was quiet and comfortable. The breakfast was more Asian, but there were some options I found enjoyable. They do have an American breakfast option you can order. I chose this hotel because it listed having a pool, but due to it being winter it was not open.
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This was very expensive and over priced. The shower did not work it ran hot and cold and was not a constant temperature. One of the check in staff was grumpy and insisted she see my passport, felt like I was being checked by border guards! I was on holiday its supposed to be enjoyable to check in.
Stayed 1 night in Dec 2019
Response from RSV MIRIAM on Jan 9, 2020
Dear sir, we're so sorry that make you feel bad. We'll step up our training of our employees and remember your advice. Hope you'll come again next time, thank you for your letter. Wish you all the best.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, big rooms, slightly dated. Good food but limited.
Stayed 3 nights in Nov 2019
Response from RSV MIRIAM on Jan 9, 2020
Thank you for choosing Chuto Plaza Hotel, wish you all the best.

10/10 Excellent

Koon Seng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Yuri, Taipei

Business traveler
Liked: Cleanliness, staff & service
1) The Level M front desk closes at 10pm, which means there's no access to gym and other facilities after that time. Gym should be accessible at least till 11pm. 2) Breakfast was rather subpar.
Stayed 1 night in Aug 2019
Response from sandy on Aug 15, 2019
Thank you for your letter, the company will further review and improve, I look forward to see you again. Have a nice day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Bert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends
It was great catching up with friends. Breakfast was not the best as the hot food was cold.
Stayed 2 nights in Nov 2017

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh.
We were originally booked here for 1 night by our airline after our flight was canceled. We added a second night ourselves. Its pretty far from both the airport and downtown, so is not very convenient. There are a few stores and things nearby the hotel, but not much to be excited about. I really see no reason as a tourist to stay here. The free breakfast is awful. I am not just saying that because I am not used to the culture or its food. Their take on western, eastern or whatever it was I was eating was atrocious.
Stayed 1 night in Sep 2017

10/10 Excellent

John, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large Hotel with excellent facilities.
Pros: Large Modern Hotel, Reasonable priced Room Service Menu, Separate Bar and Dining Area, Scenic Interior, 7/11 and Fruit Shop close by, Airport Shuttle available at reasonable cost, Good Free WiFi in Room, Well equipped rooms. Cons: Located in a Commercial Area, Business Area Computers are set up for Chinese only working so I was unable to print out my flight ticked.

8/10 Good

matt, los angeles, california, usa

Liked: Cleanliness, staff & service, room comfort
Great airport hotel not so close to airport
Great value for money for the hotel but count on $20 cab fee EACH way for the 30 min commute to and from airport(without traffic)

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The Hotel Chuto Plaza Hotel - close to biz zone.
Chuto Plaza Hotel is far from Taipei around 1.5 hrs. No transportation service unless you made the additional payment. Receptionists can speck English. Variaties of breakfast.

10/10 Excellent

Koichi

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2024

6/10 Okay

秀慧

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
開車從國道下來距離不遠，停車場位置很多，不怕沒車位，房間坪數相當大，兩個人各自的行李箱都可以攤平放，早餐的部分比較簡單粥品、沙拉跟幾道熟食、飲料，可能是有接韓國團客的關係，早餐品項有泡菜跟炒年糕蠻特別的。 但清潔人員在未經允許且未退房情況下擅入客房打掃，清潔人員的領班(?)還說是有詢問過我們才開門進入，真的是睜眼說瞎話，員工溝通有待管理加強。
Stayed 2 nights in Feb 2024

8/10 Good

SHIUAN YU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一切都好，就是房間電視太小，早餐有點不符預期
Stayed 1 night in Dec 2023

6/10 Okay

Chia Chen

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
오래된 듯한 숙소이지만 생각보다 방이 커요. 난방은 그닥이라 11월중순인데 대만 추워서 잘때 조금 고생을..조식은 평타이하..일반적인 중국스타일의 조식..
Stayed 1 night in Nov 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
還可接受
早餐可以在優化選擇性
Stayed 2 nights in Sep 2023

10/10 Excellent

Krizzia

Stayed 1 night in Aug 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, room comfort
Le haut de gamme pour un prix accessible
J'avais prévu de passer une seule nuit au Chuto Plaza et finalement j'en ai passé 3. C'est le meilleur rapport qualité/prix de la grande agglomération de Taipei. Un 4 étoiles luxe au prix d'un 2 étoiles en France. Grande chambre avec baignoire, piscine de 20 mètres, parking gratuit, petit déjeuner à l'occidentale... Alors pour ceux qui craignent les embouteillages pour aller visiter Taipei, je leur conseille de laisser leur véhicule à la station de métro Yongning, accessible en 15 minutes de voiture depuis l'hôtel. Gain de temps et d'argent.
Stayed 1 night in Aug 2023

6/10 Okay

Chien yu

Stayed 1 night in Jul 2023

8/10 Good

Te Chun

Stayed 1 night in May 2023

10/10 Excellent

Min hui

Stayed 1 night in May 2023

6/10 Okay

HUNGHENG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很差 品項多但都難吃 應該精緻小而美 其他都OK
Stayed 3 nights in Apr 2023
Response from 訂房組 on Apr 26, 2023
旅客您好,關於早餐我們會再改進 謝謝您

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間整潔
Stayed 2 nights in Jan 2023

10/10 Excellent

JIA Yi

Stayed 1 night in Dec 2022

8/10 Good

Shuling

Stayed 2 nights in Oct 2022

10/10 Excellent

yuan yun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨整潔，飯店訂房人員很優秀，自動打電話來詢問房間是否要安排再一起。
Stayed 1 night in Feb 2021

10/10 Excellent

ZihLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Yi Jing

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
設備老舊，沒熱水且有很多小蟑螂，已請服務人員換房有熱水但小蟑螂還是一樣……
Stayed 1 night in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

建文

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
簡單中的豐富
早餐算是簡單中的豐盛，還不錯，基本該有的都有，房間也蠻乾淨的，還有隔日報紙，三溫暖、游泳池也都很乾淨，櫃檯人員也很客氣，要到三峽鶯歌桃園三區遊玩的人，如果要過夜可以考慮住這裡。
Stayed 1 night in Oct 2019
Response from 訂房組Miriam on Oct 16, 2019
貴賓您好,謝謝您的讚賞,期待您的再次光臨,祝您順心

4/10 Poor

Guo-Yang

Disliked: Room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

CHINLIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這個價錢還算可以啦
還不錯.....一切都可以
Stayed 1 night in Aug 2019
Response from 訂房組 on Aug 13, 2019
您好,如果有需要改善的地方請不吝告知,謝謝您~

10/10 Excellent

Ming Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近修路围太大区域， 走路很危险
Stayed 3 nights in Jul 2019

10/10 Excellent

Wei Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

4/10 Poor

Manuel, Madrid

Disliked: Property conditions & facilities, room comfort
Hotel en zona industrial
Mucho personal y poca atención. Comida mala y servicio pésimo en el restaurante.
Stayed 2 nights in Nov 2017

6/10 Okay

Tim

交通不便
一般的商務飯店。早餐無特色，不好吃。交通不便，很多外國團客。飯店附近生活機能不強。但房間頗大，只是傢俱皆顯老舊，有保險箱。浴室也是老舊。一般的商務飯店。早餐無特色，不好吃。交通不便，很多外國團客。飯店附近生活機能不強。但房間頗大，只是傢俱皆顯老舊，有保險箱。浴室也是老舊。

6/10 Okay

Chengteng, 澳門

Disliked: Property conditions & facilities
房間好大，但較殘舊，一進酒店大堂就有一股氣味，不過房間還算乾淨，價錢我覺得太貴了，比起同價的酒店，這家差了點

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

chia chun, 台湾

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常差
空調不好半夜發出巨大雑音，吹風機雑音， 服務人員態度不佳

2/10 Terrible

KYC, TaoYuan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
設備較老舊
入住房間有霉味，客房部表示是因為前段時間漏水造成。但房間有霉味就不應該讓客戶入住，不是嗎？所以在改善硬體前並不推薦帶客戶入住。

6/10 Okay

Yu tsen

8/10 Good

YU KUN, Taiwan

Liked: Room comfort
CP vaule is tyical
Clean, no smoking and better breakfast are more important.

8/10 Good

BETTY

Liked: Cleanliness, staff & service

6/10 Okay

葉嘉寶, 高雄市

Liked: Room comfort
服務人員都有多國語言
住宿當天剛好下雨，還好飯店有地下停車場，房間就一般台灣的飯店像福華，總結還可以

8/10 Good

單車客, 臺北

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃臺親切，浴簾臭酸。
不錯

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Kevin, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好评！
很满意，服务礼貌周到，饭店很洁净，餐饮也很好！