Ratings based on 54 Verified Reviews

3.6 out of 5
91% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Taipei, Taiwan

Not far to downtown

Posted Oct 16, 2017
Have nothing to complain, all are good or better than expect. Free bottled water, nice hotel staff, good wifi connection, cleanliness room and bathroom and proving good food and drink in restaurant. The TV channel are as usual... almost are all italy channels
Comment from Hotel Management
Oct 17, 2017 by Daniela , Hotel Management
Dear Guest Thank you for taking time to inform us about your experience in our hotel. We are grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon. Yours sincerely,
4 out of 5
by Bruce

Worked for me.

Posted Aug 17, 2017 on Hotels
For a quick overnight stay on a road trip it was fine. The neighborhood at night felt a bit sketchy but in the light of day, it was OK. It's on an industrial-ish waterfront but there is a pool that I didn't stay long enough to use. The breakfast was as expected and decent. The room had a bit of a view. Can't help thinking that an Italian, no-name place would have more charm but I needed a front-desk that was open late.
Comment from Hotel Management
Sep 3, 2017 by Mercure Delfino Taranto, Hotel Management
Dear Guest Bruce, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely,
5 out of 5
by Anna

Excellent

Posted Jul 21, 2017 on Hotels
Excellent
Comment from Hotel Management
Aug 18, 2017 by Mercure Delfino Taranto, Hotel Management
Dear Mrs Anna, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the Mercure hotels. Yours sincerely
3 out of 5
Recommended
for Everyone
by A verified traveler from England

Pleasant hotel 10 mins from old town.

Posted May 30, 2017
Friendly and helpful staff. Good restaurant and breakfast buffet. Had an issue with the swimming pool not open but other than that a reasonable base to explore the area.
Comment from Hotel Management
Jun 4, 2017 by Reception, Hotel Management
Dear Mr Richard Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely,
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Gentile cliente leggiamo con rammarico la sua recensione relativa al soggiorno presso il nostro albergo. Mi dispiace che il suo soggiorno non sia stato soddisfacente e la prego di accettare le mie scuse più sincere. L'opinione dei nostri clienti è per noi molto importante e ci permette di migliorare sempre. Con l'auspicio di avere nuovamente l'occasione di ospitarla al Mercure Taranto Delfino e poter riguadagnare la sua fiducia le invio un cordiale saluto
4 out of 5
by Tony from Galway, Ireland.

Posted Apr 19, 2016 on Hotels
We knew very little about the area but were surprised at the lack of upkeep. the hotel itself was very comfortable with the exception of the unsightly pool and weedy car park. the staff were very pleasant and helpful with the exception of one who referred us to the local cafe after we arrived tired ( and soaked after a downpour) because the bar was closed (4pm!) dinner was excellent both in food and service.
Comment from Hotel Management
by Mercure Delfino Taranto, Hotel Management
Dear Guest Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely,
4 out of 5
by Bart from Wyoming

Posted Nov 2, 2015 on Hotels
Have stayed her 3 times, multiple nights, good place and free parking. Internet is very good....
Comment from Hotel Management
May 20, 2016 by Mercure Delfino Taranto, Hotel Management
Dear Guest Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the Ibis hotels. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2014
Pros: The room and view
Cons: Breckfast should be included
Location: I visited relatives
Everyone was pleasant and the location was right where we wanted. The view from our room was great looking over the water. Everything clean and neat
Comment from Hotel Management
May 28, 2016 by vincenzo, Hotel Management
Dear Guest Thank you for taking the time to let us know about your experience by responding to our survey. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely,
2 out of 5
by A verified traveler

Go elsewhere.

Posted May 1, 2013 on Hotels
Hotel is mediocre and the staff is poor. Sayyid one night after a long day of travel. The hotel might have been alright if the staff was better.
Comment from Hotel Management
by Mercure Delfino Taranto, Hotel Management
Dear Guest Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely,
5 out of 5
by A verified traveler from Jacksonville, FL

Mercure Delfino Taranto, Italy

Posted Feb 13, 2011 on Hotels
Overall a nice property that suited my business needs. Room was rather small but very clean. Bed was comfortable, firm but not a slab. Only downside noticed was the intermittent wifi service, was up and running on my departure date though. Breakfast buffet service was a nice way to start the day but note that it is not included in all rates. No worries about staying here, will do so again if in the area. Staff was very pleasant and helpful.
Comment from Hotel Management
by Mercure Delfino Taranto, Hotel Management
Dear Guest Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the Ibis hotels. Yours sincerely,