Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
67% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
2.0 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Bridge roadworks at night next to hotel

Posted Sep 5, 2015
Very loud roadwork from 8pm till 4am most nights. Its terrible. Managers are completely disrespectful things... Dont waste your money
1 out of 5
by A verified traveler

Noisy , a lot of smoking areas

Posted Aug 27, 2015 on Wotif
Double the price of other motels without any extra benefits apart from king bed . Extremely noisy from bridge , plumbing, people in next room etc . For the price should have stayed in Forster
1 out of 5
for Business Travelers
by A verified traveler

Posted Aug 13, 2015 on Hotels
Not impressed for a Best Western chain (we're actually their member & worst Best Western condition -run down- seen...)
4 out of 5
for Personal Event
by Yong Qiang from Sydney

Posted Aug 2, 2015 on Hotels
Everything was up to the standard though not exceptional. The host lady was very friendly and helpful.
4 out of 5
for Students
by A verified traveler from Wollongong

Great stop over

Posted Jul 28, 2015 on Wotif
Pros: It was very clean
Cons: There was lots of noise outside and it carried into the room. (There was a function on the night we stayed however)
Location: Great Indian restaurant on Victoria street (the one next to dominos)
The room was small but neat and clean, it was exactly what we needed for a pit stop on a longer trip.
2 out of 5
for Couples
by Diane from Tamborine Mountain, Queensland

Won't stay here again!

Posted Jun 10, 2015 on Hotels
On a friend's recommendation we asked for room 6, with a river view and also ground floor. We were not given this room as we were told it was a different "category" to the one we had booked.(Had the website been more specific, we would have booked it). We were also told by the receptionist that "the better rooms were booked for regulars"(Even though we had booked many weeks earlier)!!! Instead, we were given a room that was divided into two very small rooms! The back room was permanently dark due to a black exterior blind. This room had a sofa and large TV. The front small bedroom section had a small TV with bad sound. The bathroom was appalling: cracked, dirty, nowhere to put anything.The bed pillows were like rocks.Glad we were only there for one night.
3 out of 5
by David from Australia - NSW - Sydney

Posted Feb 13, 2015 on Wotif
Location: Close to everything
Facilities: Tired; Value: Moderate; Service: Courteous; Cleanliness: Lacking;
4 out of 5
by Christine from Australia - VIC - Melbourne

Posted Jan 10, 2015 on Wotif
Pros: Near centre and riverside park walk
Cons: A bit pricey for the room we had (just a small budget room for an overnight stay), but it was holiday season so understandable.
Location: near centre
Facilities: Nothing special; Value: Affordable; Service: Professional; Cleanliness: Faultless;
4 out of 5
by Geoff from Australia - NSW - Regional NSW

Posted Dec 28, 2014 on Wotif
Cons: Noisy air con
Had to move as one air con wasn't working properly
4 out of 5
by Ronald

Posted Dec 15, 2014 on Wotif
Pros: The view
Cons: Continental breakfast
Location: Good views
Facilities: continental bkfast v dull; Service: Courteous; better food needed to make it good value for money