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Reviews of ARIES Hotel & SPA

5 out of 5
ARIES Hotel & SPA
ul. M. Zaruskiego 5, Zakopane, Lesser Poland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 529 out of 631 reviews" "
Rating 8 - Good. 71 out of 631 reviews" "
Rating 6 - Okay. 21 out of 631 reviews" "
Rating 4 - Poor. 5 out of 631 reviews" "
Rating 2 - Terrible. 5 out of 631 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Agnes

Fabulous place! The saunas and hot-cold tubs were great. Our concierge was wonderful, helped with every question.
Stayed 2 nights in Mar 2024
Response from Wawrzyniec Woźniak, Concierge on Apr 2, 2024
Dear Agnes, Thank you for your comment on your recent Aries experience. I am delighted to hear that you enjoyed our Concierge services and our cozy wellness. Hope we will have an opportunity to meet you again at the Aries - please feel invited! Warm greetings from Zakopane!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were great and room was very clean. The duf duf was amazing, with tons of babes I was chatting up all night.
Stayed 1 night in Mar 2024
Response from Wawrzyniec Woźniak, Concierge on Mar 18, 2024
Dear Jason, Thank you for leaving the highest score and for your colorful comment. Thank you for appreciating our staff and the cleanliness of the hotel. I hope that we will meet again at Aries Hotel & Spa - please feel invited!

10/10 Excellent

Facundo, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, very well located. If I would come back to Zakopane I would choose the same hotel
Stayed 2 nights in Feb 2024
Response from Jakub Mularski Operations Manager on Feb 26, 2024
Dear Guest,thank you for your warm opinion. I am happy you enjoyed your time at Aries Hotel & Spa Zakopane.I hope you will choose us again when you visit Zakopane.Best regards

10/10 Excellent

Yitzchok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Freindly staff and ready every step of the way
Stayed 3 nights in Feb 2024
Response from Operations Manager on Feb 8, 2024
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.I am happy that you enjoyed your time with us.Best regardsJakub Mularski

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 4th visit and looking forward to many more! Best bits - welcoming reception, great spa and superb breakfast!
Stayed 2 nights in Jan 2024
Response from Wawrzyniec Woźniak, Concierge on Jan 25, 2024
Dear Karen, Thank you for choosing our hotel once again! I am pleased to hear that you had another nice stay with us, enjoying our fabulous breakfasts, cozy SPA as well as efforts of our caring Front Office Team. Hope that we will have an opportunity to host you for 5th, 10th or even 15th time here in charming Zakopane - please feel invited!

10/10 Excellent

Dean

Liked: Property conditions & facilities
The hotel was amazing and staff great .people in town were found to be rude as were staff working for the airline lufansu
Stayed 5 nights in Jan 2024
Response from Wawrzyniec Woźniak, Concierge on Jan 25, 2024
Dear Dean, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write a review. I am happy to hear that you found our Team attentive and enjoyed unique design of the place. Sorry to hear that you found people in the city rude - I hope that this is only the first impression and subsequent meetings in Zakopane in the future will show wonderful Polish hospitality. We would love to host you again!

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely stay at the Aries Spa Hotel.
We have stayed at the Aries on six separate occasions as a couple and our more recent stays, with friends. Fabulous Hotel/Spa, which is well worth a visit. Lovely, accommodating staff. Breakfast selection is superb. Spa treatments are varied and very good. Location is excellent for main Zakopane and Skiing, if this your choice. Lots to do in the surrounding area.
Stayed 3 nights in Jan 2024
Response from Jakub Mularski Operations Manager on Jan 23, 2024
Dear Marcia,yhank you so much for taking the time to leave such a kind and positive review following your recent stay with us. We greatly appreciate your feedback and are delighted to hear that you enjoyed our excellent service, convenient location, and delicious food.At Aries Hotel, we strive to provide exceptional service to all our guests, and we are thrilled that we met your expectations. Our team works diligently to ensure that every aspect of your stay is enjoyable and memorable.Best regards

4/10 Poor

Glenn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was extremely nice and the room was spacious and comfortable Danny. Unfortunately the staff and service was very poor. The area around the hotel was incredible.
Stayed 1 night in Dec 2023
Response from Operations Manager on Jan 15, 2024
Dear Guest,thank you for sharing your feedback on the property. We're delighted to hear that you found the property itself to be extremely nice, and the spacious and comfortable room added to your positive experience. However, we sincerely apologize for any inconvenience you may have encountered with the staff and service. Your feedback is invaluable to us, and we will address these concerns to ensure a more seamless and enjoyable experience for future guests.On a brighter note, we're thrilled that you enjoyed the incredible surroundings of the hotel's area. We appreciate your input, and we hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,Jakub Mularski

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Wawrzyniec Woźniak, Concierge on Dec 17, 2023
Dear Patrick, Thank you for your review. I hope that your recent stay with us at the Aries was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose us again. Warm regards

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Wawrzyniec Woźniak, Concierge on Dec 17, 2023
Dear Jane, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. For more moments of carefree relaxation, please do not hesitate to choose us again! Warm greetings from Zakopane!

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Wawrzyniec Woźniak, Concierge on Dec 13, 2023
Dear Barry, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. I hope that your time with us brought you many amazing memories. Looking forward to your next visit in charming Zakopane! Warm regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Worth the price. Most amazing breakfast.
Stayed 2 nights in Nov 2023
Response from Wawrzyniec Woźniak, Concierge on Dec 10, 2023
Dear Guest, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score. I am delighted to hear that you had an amazing time with us, appreciating our famous breakfasts. We would love to host you once again in the future! Warm greetings from Zakopane!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* Stay at Aries Hotel & Spa
We spent 5 nights in the beautiful Aries Hotel to celebrate my girlfriends birthday. Upon arrival to the hotel, we received a very warm welcome and swift check-in. The hotel had kindly left a birthday balloon, teddy bear and edible treats for my girlfriend in our room. Our standard room (104) had a stunning view overlooking the Tatra mountains. The room was very clean, warm and comfortable. Olga from Concierge was absolutely wonderful and helped me organise a bottle of bubbles and a stunning birthday cake for my girlfriend. We made use of the Spa most days which was a lovely treat after a long days out in the wintry weather. My girlfriend had a spa treatment which she thoroughly enjoyed. One of our favourite meals was at the hotel restaurant (Halka) so would highly recommend. The buffet breakfast were also very nice. We organised our transfer back to the airport through the hotel, and were pleasantly surprised as Olga drove us. She was such great company, and is certainly a credit to Aries. All in all, a wonderful stay and will look forward to returning, hopefully next year.
Stayed 5 nights in Nov 2023
Response from Wawrzyniec Woźniak, Concierge on Dec 10, 2023
Dear Daniel, Thank you for choosing Aries Hotel & Spa Zakopane for girlfriend's birthday celebrations. I am pleased to hear that you appreciated our efforts to provide you a satisfying experience while staying with us and that you enjoyed our Restaurant and Spa. For more moments of carefree relaxation, please do not hesitate to choose Aries again in the future - we are looking forward to your next visit! Warm greetings from Zakopane!

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Wawrzyniec Woźniak, Concierge on Dec 10, 2023
Dear Jason, Thank you for your review. We are glad that you had an enjoyable time with us. On your next visit in charming Zakopane please do not hesitate to choose Aries again!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Wawrzyniec Woźniak, Concierge on Dec 25, 2023
Dear Patrick, Thank you for your review. I hope that your recent stay with us at the Aries was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose us again. Warm regards

10/10 Excellent

Arhtur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value in Zakopane. We loved the decor and ambiance of the hotel. Professional and friendly staff, unparalleled breakfastt. I highly recommend Aries.
Stayed 1 night in Nov 2023
Response from Operations Manager on Nov 28, 2023
Dear Mr Arthur,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a pleasant experience during your time with us.We are grateful for your positive review and are truly committed to providing exceptional service to all our guests. Should your travels bring you back to this area, we would be honoured to welcome you again at our hotel.Best regardsJakub Mularski

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Weekend break
Clean, comfortable, great selection of food for breakfast and excellent facilities. Central location and free parking.
Stayed 2 nights in Nov 2023
Response from Wawrzyniec Woźniak, Concierge on Nov 23, 2023
Dear Lee, Thank you for your comment on your recent Aries experience. I am happy to hear that you enjoyed your time with us, appreciating our facilities, fabulous breakfasts and cleanliness. Please feel more than welcome to visit us again in the future! Warm greetings from Zakopane!

10/10 Excellent

Miroslav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience.
As allways friendly profesional staff, focus to details, tasty breakfast, happy to come back:)
Stayed 2 nights in Nov 2023
Response from Wawrzyniec Woźniak, Concierge on Nov 19, 2023
Dear Miroslav, Thank you for your comment on your recent Aries experience. We are always delighted seeing our Guests returning to us! So good to hear that you enjoyed our amazing breakfasts and efforts of our Staff. Please feel more than welcome to visit us again! Warm greetings from Zakopane!

10/10 Excellent

ANDRE, Bradenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we enjoyed everything about the hotel.
Stayed 3 nights in Nov 2023
Response from Wawrzyniec Woźniak, Concierge on Nov 17, 2023
Dear Andre, Thank you for your comment on your recent Aries experience. I am pleased to hear that your stay with us was full of great memories and that everything met your expectations. We would love to host you again in the future! Warm greetings from Zakopane!

10/10 Excellent

Zuzanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went above and beyond all expectations, had amazing spa facilities and the breakfast buffet was very diverse in choice. We couldn’t recommend this hotel enough. Thank you to all the staff for our very warm welcome and stay!
Response from Wawrzyniec Woźniak, Concierge on Nov 12, 2023
Dear Zuzanna, Thank you for your comment on your recent Aries experience. I am delighted to hear that your visit here exceeded your expectations. Thank you for appreciating efforts of our hospitality-oriented Team, as well as our fabulous breakfasts and SPA facilities. We would love to host you again in the future! Warm regards

6/10 Okay

anna

Liked: Cleanliness
I was here 4 ago. Things have changed. Did use the spa. Chi Chi (sp?) was fantastic! However noise above my room. Kids jumping off bed perhaps, people wearing cement boots. It was awful!! Complained stopped for an hour and back again! Spoke with manager in the morning, tried to make excuses, the noise bylaw is 10 pm !! He said. I about fell over. Yes. But not in my room. ! Just excuses!! I’m sorry…. Damage was done. Buffet has gone down hill. Plums oozing because they were overripe. Grapes with stems. Limited choice of fruit dessert only torte and cheesecake. Not the same quality as 4 years ago. Room was great.
Stayed 3 nights in Oct 2023
Response from Wawrzyniec Woźniak, Concierge on Nov 12, 2023
Dear Anna, Thank you for choosing the Aries Hotel & Spa Zakopane once again. We really value the fact that we are a base our Guests choose returning to this charming city. Thank you for appreciating SPA services as well the room you got. Sorry to hear about some issues which made your stay not entirely satisfying. Your noise complain was treated with due care and we were monitoring the situation and noise level on the floor above you. I would also like to assure you that at our buffet breakfasts we serve only products of highest quality, including products from local producers and suppliers. Wide variety of fresh fruits are our pride - I promise that we take more efforts checking their freshness. I would like to mention that the offer of breakfast desserts has been maintained at a high level for years, ensuring daily variety and quality guaranteed by our excellent confectioners, winners of many awards. I really hope that despite some incoveniences you faced during your recent stay, you will choose our hotel in the future. Kind regards

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, just right for a quiet two nights in the off season, in late October.
Stayed 2 nights in Oct 2023
Response from Wawrzyniec Woźniak, Concierge on Nov 1, 2023
Dear Laura, Thank you for your comment on your recent Aries experience. I am delighted to hear that you had an amazing time with us and enjoyed charm of Zakopane off season. For more moments of carefree relaxation, please do not hesitate to choose Aries Hotel & Spa again in the future. Warm greetings from Zakopane!

10/10 Excellent

Anna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was alert, polite, and helpful in helping us plan our day to Morskie Oko. Thank you!
Stayed 1 night in Oct 2023
Response from Wawrzyniec Woźniak, Concierge on Oct 27, 2023
Dear Anna, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write the review. I am pleased to hear that you appreciated efforts of our Team to provide you with all tips for sightseeing around the city. We would love to host you again! Warm greetings from Zakopane!

10/10 Excellent

Beata

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have stayed at in a while. It has everything you could ask for and more. Amazing children’s play rooms, beautiful pool and saunas. The massage at the spa was great. The breakfast has such a selection that it’s hard to choose. We also received a beautiful room upgrade that exceeded my expectations. I am already booking my next stay there when I come back to Zakopane in January. It gets 6 stars from us.
Response from Concierge on Oct 27, 2023
Dear Beata, Thank you for your comment on your recent Aries experience which is a huge compliment for our Team. I am delighted to hear that your stay with us met (and maybe even exceeded) your expectations and that you enjoyed amenities for our petite Guests, SPA services and our famous breakfasts. We are looking forward to see you in January in the very heart of Zakopane - the Winter Capital of Poland. Best regards, Wawrzyniec Woźniak

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kierownik Operacyjny on Oct 24, 2023
Szanowny Panie Macieju,dziękujemy za wybranie Hotelu Aries & Spa na Pana pobyt. W imieniu zespołu dziękuję za ocenę.Z poważaniemJakub Mularski

10/10 Excellent

Evan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice staff and a good location to town. The breakfast in the morning was wonderful as well.
Stayed 1 night in Oct 2023
Response from Wawrzyniec Woźniak, Concierge on Oct 7, 2023
Dear Evan, Thank you for your comment on your recent Aries experience. I am delighted to hear that you enjoyed your time with us, especially appreciating our unique design, caring Staff, amazing breakfasts and central location. We would love to host you again! Warm greetings from Zakopane!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Overpriced
5 stars Polish hotel, not 5 stars world hotel. But stuff was friendly and helpful. Always greeting you when they see you. Bit overpriced.
Stayed 1 night in Sep 2023
Response from Wawrzyniec Woźniak, Concierge on Oct 7, 2023
Dear Guest, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write your review. I am pleased to hear that you were amazed by efforts of our caring Staff. If there is anything what could make your stay even more enjoyable, we are available 24/7 to help you throughout your stay. Satisfaction of our Guests is our priority, then I would be grateful if you provide us in a direct message any suggestions of improvements that could make your next future stay unforgettable. Hope that we will have an opportunity to meet you once again in the very heart of Zakopane. Kind regards

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
The hotel is in a fantastic location, just off the main street so it's quiet. The breakfast is the best variety I have ever had at a hotel, and delicious. Rooms are very nice, comfy bed, air conditioned, and my only complaint is they use the flat pillows instead of nice fluffy ones. The pool, sauna and cold plunge were all wonderful. The jacuzzi's however, were lukewarm and barely warmer than the pool. Overall, it's a great hotel and I only really had two things I wish they would do differently.
Stayed 2 nights in Sep 2023
Response from Wawrzyniec Woźniak, Concierge on Oct 2, 2023
Dear Casey, Thank you for sharing your insight on your recent Aries experience. I am delighted to hear that you had an amazing time with us. Every comment of our Guests helps us to constantly improve our services so I hope that with your another future stay at the Aries everything will be nice. Warm greetings from Zakopane!

10/10 Excellent

Malgorzata

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing atmosphere, delicious food, friendly staff, highly recommended
Stayed 1 night in Sep 2023
Response from Wawrzyniec Woźniak, Concierge on Oct 2, 2023
Dear Malgorzata, Thank you for your kind comment on your recent Aries experience. I am pleased to hear that you enjoyed unique atmosphere of the place as well as efforts of our Team. Please feel more than welcome to stay with us again!

10/10 Excellent

Marek

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Wawrzyniec Woźniak, Concierge on Oct 2, 2023
Dear Marek, Thank you for a highest score for the Aries Hotel & Spa Zakopane. We would love to host you again in the future! Best regards

10/10 Excellent

Bozena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Przed porannym wyjściem w góry o 6 rano mieliśmy przygotowany pyszne śniadanie. Nie było problemu z przechowanie m bagażu. Po powrocie bardzo mili ludzie w recepcji
Stayed 1 night in Sep 2023
Response from Kierownik Opracyjnie on Sep 27, 2023
Szanowna Pani Bożeno,dziękuję za Pani opinie. cieszę się, ża ma Pani same pozytywne odczucia po pobycie W Aries Hotel & Spa.Z poważaniemJakub Mularski

10/10 Excellent

Oren

Stayed 2 nights in Sep 2023
Response from Operational Manager on Sep 27, 2023
Dear Guest,Thank you so much for choosing our hotel as your accommodation during your visit. We are thrilled to hear that you enjoyed your stay.Best regardsJakub Mularski

10/10 Excellent

Lubos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Operations Manager on Sep 20, 2023
Dear Guest,thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a pleasant experience during your time with us.Best regardsJakub Mularski

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Piękny hotel w doskonałej lokalizacji. Śniadania bardzo dobre i obfite. Basen i sauny bardzo ładne.
Stayed 5 nights in Sep 2023
Response from Jakub Mularski on Sep 18, 2023
Szanowna Pani Aleksandro,dziękuję za Pani pozytywną opinię. Cieszę się, że Pani pobyt minął w przyjemnej atmosferze. Zachęcam do dokonywania kolejnych rezerwacji.Z poważaniemJakub MularskiKierownik operacyjny.

10/10 Excellent

Marcin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location,location...
Stayed 1 night in Sep 2023
Response from Wawrzyniec Woźniak, Concierge on Sep 16, 2023
Dear Marcin, Thank you for your comment on your recent Aries experience. So happy to hear that you had an amazing time with us in the very heart of the city, close to all attractions and many hiking trails. Feel more than welcome to book another stay at the Aries Hotel & Spa Zakopane!

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Operations Manager on Sep 12, 2023
Dear Ms Katarzyna,thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a pleasant experience during your time with us.Best regardsJakub Mularski

2/10 Terrible

Paul

Stayed 2 nights in Aug 2023
Response from Operational Manager on Sep 27, 2023
Dear Guest,first and foremost, I would like to express my sincere apologies for the negative experience you had during your stay at our hotel. We take all guest feedback seriously, and I appreciate you taking the time to share your thoughts with us.We would appreciate another opportunity to host you and demonstrate our commitment to providing a superior guest experience.Best regardsJakub Mularski

10/10 Excellent

Jaroslaw

Stayed 1 night in Aug 2023
Response from Jakub Mularski on Sep 27, 2023
Dear Guest,Thank you for your recent stay at our hotel and for taking the time to provide us with your feedback. We sincerely appreciate your glowing review and the highest rating you awarded us.Best regards

10/10 Excellent

Marek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was unique and so close to the Main Street.
Stayed 1 night in Aug 2023
Response from Wawrzyniec Woźniak, Concierge on Sep 2, 2023
Dear Marek, Thank you for choosing Aries Hotel & Spa Zakopane. I am delighted to hear that you enjoyed your stay with us, appreciating our central location and unique design. Please feel more than welcome to stay with us again in the future!

10/10 Excellent

Marek

Stayed 2 nights in Aug 2023
Response from Operations Manager on Sep 18, 2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. Best regardsJakub Mularski

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Excellent location.
Stayed 4 nights in Aug 2023
Response from Wawrzyniec Woźniak, Concierge on Aug 27, 2023
Dear Andrew, Thank you for your review and for the highest score for the Aries Hotel & Spa Zakopane. I am delighted that you had an amazing time with us and that our accomodation met (and maybe even exceeded) your expectations. On your next visit in charming Zakopane, please feel more than welcome to stay at the Aries again!

10/10 Excellent

John, Enfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2023
Response from Wawrzyniec Woźniak, Concierge on Aug 26, 2023
Dear John, Thank you for your comment on your recent Aries experience. We are pleased that you had a nice time with us. Please do not hesitate to visit Aries Hotel & Spa in the future!

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dziekujemy
Jak zawsze rewelacja. Najlepszy hotel w miescie. Maly minus za niedzialajaca klimatyzacje ale obsluga, spa I sniadanie wynagradza ta niedogodnosc. Jak zawsze wrocimy.
Stayed 1 night in Aug 2023
Response from Wawrzyniec Woźniak, Concierge on Aug 25, 2023
Szanowna Pani Małgorzato, Dziękuję za Pani komentarz. Cieszę się, że kolejny już pobyt w progach Aries Hotel & Spa Zakopane był pełen dobrych wspomnień i że nasz Zespół po raz kolejny stanął na wysokości zadania, gwarantując Pani przyjemne chwile. Jesteśmy szczęśliwi mogąc być dla Pani najlepszym hotelem w mieście. Pragnę poinformować, że usterka klimatyzacji została już usunięta. Wierzę zatem, że kolejna wizyta w naszym hotelu będzie pełna wyłącznie pozytywnych wspomnień. Już dziś serdecznie zapraszam.

10/10 Excellent

Sandor, Ózd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very good food.
Stayed 2 nights in Aug 2023
Response from Operational Manager on Aug 23, 2023
Dear Guest,thank you for your opinion. I am happy that you enjoyed your time at Aries Hotel & Spa.Best regardsJakub Mularski

10/10 Excellent

danuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Fabulous hotel and staff The concierge olga made our stay so special .. our 5 days were tailored perfectly We enjoyed every moment thank you to the whole team snd especially olga
Stayed 5 nights in Aug 2023
Response from Operational Manager on Aug 17, 2023
Dear Ms Danuta,We are grateful for your positive review and are truly committed to providing exceptional service to all our guests. Should your travels bring you back to this area, we would be honored to welcome you again at our hotel.Best regardsJakub Mularski

10/10 Excellent

Sandee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Operational Manager on Aug 17, 2023
Dear Guest,thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a pleasant experience during your time with us.Best regardsJakub Mularski

10/10 Excellent

Patrick

Stayed 3 nights in Aug 2023
Response from Operational Manger on Sep 7, 2023
Dear Guest,Thank you for your feedback. Feel free to visit us again.Best regardsJakub Mularski

10/10 Excellent

Mariusz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly 5 star hotel. One of the best buffet breakfasts I ever had.
Stayed 2 nights in Aug 2023
Response from Wawrzyniec Woźniak, Concierge on Aug 13, 2023
Dear Mariusz, Thank you for your comment on your recent Aries experience. I am delighted to hear that you enjoyed your time with us and that our amazing breakfasts exceeded your expectations. We would love to see you again! Warm greetings from Zakopane!

10/10 Excellent

Agnieszka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Aug 2023
Response from Wawrzyniec Woźniak, Concierge on Aug 7, 2023
Dear Agnieszka, Thank you for your review. We are delighted to hear your stay was amazing and full of great memories. Please do not hesitate to stay at the Aries Hotel & SPA Zakopane in the future!

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Staff extremely polite and helpful. It deserves to be a 5star
Stayed 3 nights in Jul 2023
Response from Wawrzyniec Woźniak, Concierge on Aug 7, 2023
Dear Stan, Thank you for your comment on your recent Aries experience and thank you for appreciating efforts of our amazing Staff. We would love to see you again! Warm greetings from Zakopane