Ratings based on 370 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Great Spa

Posted Jul 17, 2017
Walkable to center, close to the lake and a great in room spa pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely place to stay

Posted Jul 8, 2017
In nice quiet street, clean, nicely decorated, great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wanganui

Great As Always

Posted Jul 7, 2017
Pros: Everything is done well
Cons: Bigger TV for size of the room
Not my first time staying here and won't be my last when I visit Taupo, they do everything well.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jul 2, 2017
Adequate facilities close to central Taupo. Was fine for a one night stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service

Posted May 25, 2017
When we arrived on a cold winter's evening the heat pump was already on and curtains closed. Was lovely and toasty inside.
5 out of 5
Recommended
for Everyone
by A verified traveler from Queensland, Australia

Great location and friendly staff

Posted May 20, 2017
The hotel was close to town and the lake. Staff were all friendly and welcoming and the room was great but a little cramped for 3 travellers and luggage.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean and quiet

Posted May 19, 2017
Pros: Recommend for corporate travellers.
Very quiet. Had a great work space to sit down with the laptop and do the evenings work at.
5 out of 5
by Suzie from Hamilton

Fantastic, clean and great service

Posted May 16, 2017 on Hotels
Will definitely stay again.
1 out of 5
by A verified traveler

Not like the pictures..

Posted May 15, 2017 on Wotif
We booked the room assuming it had its own hot tub in the room, as per the pictures. The description says spa bath, and that's all it was. The picture of the hot tub with a bed next to it, is not the room you get. The heat pump was set to 23deg and the room only got to 15deg. The back bedroom was like an icebox with no heating source. Our son ended up sleeping in bed with us at 3am when his room went below 10deg. The bathroom has no heating source. All in all, not a great place to stay with 2 young kids, the pictures are very misleading
3 out of 5
by A verified traveler from Hawkes Bay

Comfortable but very dated

Posted May 6, 2017
Pros: See above
Cons: See above
Location: See above
Convenient location, very friendly and efficient staff but the room itself was very 1970's formica, no heat in the bathroom and all quite "tired". The kitchen bathroom in particular were past their sell by date. Was it comfortable and clean, Yes it was. Would we go back, probably not.