Ratings based on 316 Verified Reviews

3.9 out of 5
69% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
for Families
by A verified traveler

Close to lake

Posted Apr 25, 2017
Pros: Close to town and lake. Great set up with the kids, as they had their own room, and bathroom too.
Cons: Update equipment and furnishings. T.V in extra bedroom very dated and did not work properly.
Location: Easy to find and close to the lake.
Nice big rooms, good with the kids. They also enjoyed the mineral spa, but was a bit dated, and not super clean. Beds, linen etc very clean but things like the fridge, kitchen utensils and general cleaning of cupboards etc not the best.
3 out of 5
by A verified traveler

Posted Mar 13, 2017 on Wotif
Although clean inside the grounds & exterior were lacking attention.
3 out of 5
for Everyone
by A verified traveler from Auckland

Posted Mar 3, 2017 on Wotif
We stayed for a Good 3 nights. Everything we needed In the room. Spa was great too. No problems at all with a Reasonable price.
3 out of 5
for Everyone
by A verified traveler from hb

Room 6 very noisy

Posted Feb 26, 2017 on Wotif
Great location staff and hot pools.does need a revamp overall but ok.room 6 is where we stayed was very noisy.all night long hotel machinery was going on/off and could not sleep.think wotif customers often get these type of rooms.
4 out of 5
by Sharon

Relaxing hot tub

Posted Feb 25, 2017 on Hotels
The location and hot tub were the highlights
2 out of 5
by A verified traveler from Sydney


Posted Feb 12, 2017
Pros: Location near Lake Taupo.
Cons: Makeover of rooms.
Location: Lake Taupo fishing, restaurants, Botanic Gardens, Mosaic Gardens.
Tired, in need of an overhaul, painting, linen,everything needs to be upgraded.
3 out of 5
for Everyone
by A verified traveler

Location good

Posted Jan 19, 2017 on Wotif
Value for money. Just looking tired. Pretty quiet. Staff are lovely.
3 out of 5
by A verified traveler from Auckland

Close to beach ,handy for town

Posted Dec 30, 2016
Pros: Position ,room size ,and thermal spa.
Cons: Upgrade cleaners, and have rooms checked by owners before clients arrive.
Location: Great location easy walk to township.
Unfortunately the heigine was dreadful.toilet seats dirty,shower had mould all around sides .doot handles in toilet dirty. Light switches grubby.
3 out of 5
by A verified traveler from Hamilton, NZ

Basic Motel In Taupo

Posted Dec 8, 2016 on Wotif
Pros: Its location to the lake, was a drive back into town, but not their fault.
Cons: It does need $$$ spent on it, but refurbs cost a fortune and they certainly do not attest to being 5 *. They do the best with what they have.
Location: On Lake Terrace, nice view down the lake, from the 1st floor. Not much around F&B wise, a small cafe 50 or so metere's away.
Really nice manager at check in, very helpful and friendly. Room is tired and has certainly seen better days. Decor, fixtures, lighting all need to be renovated, and this is certainly no complaint. There are better motels in Taupo, but you get what you pay for. Pleasant stay, only one night, decent value for the money.
3 out of 5
for Everyone
by A verified traveler from ACT, Australia

Lovely location, comfortable stay

Posted Oct 10, 2016 on Wotif
Location: Close to the lake.
Beautiful views to the lake. Loved to private spa tub. Rooms were spacious and comfortable. Just a little dated but more than adequate for our overnight stay.