Citadine June 2016.
Posted Jun 14, 2016 on Hotels
I have stayed 3 times at Citadine Tbilisi before, in 2012, 2014, and now June 2016. Every time, at check in, They give me a long printed form and ask me to sign it. Every time the form had the wrong room rate, much higher than the agreed booked rate. When I asked them, every time they say that it was a computer mistake! Not credible.
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Thank you for your feedback, we apologize for this inconvenience, our staff was telling the truth as this was depending on many system issues like two different currencies USD & GEL and constantly changing currencuy extchange rate. Finally our IT department managed to amend this issue.