Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from New Delhi

As central as central can be

Posted Sep 24, 2016
Pros: The Location Nothing comes close to that A five minute walk to Rustavelli street a ten minute walk to the major sights Peace bridge Sameba Funicular
Cons: Everything was just as it should be The staff absolutely professional The clean toilets Housekeeping Everything was great
Location: Great Can't be better Great value for money One of the best locations possible and still so quiet
The check in was fast and very professional Courteous front desk always willing to give directions Rooms well appointed and clean Coffee tea facilities in the basement around the clock But the best part is easily the location So very central and still no noise and everything just around the corner Moneychangers supermarket eating places sightseeing everything
3 out of 5
by A verified traveler from Dammam

Nice hotel , however I expected more

Posted Sep 20, 2016
When I made my reservation it says the room would be with a city view, however with the location of the building in the back of the Freedom Sq there's no way you will have a good view to the square. Good side is the spacious room and the beautiful wide hallways. Downside, the entrance of the hotel from the square is a bit makes you uncomfortable. The receptionist varies between either super nice , and uncooperative. There's no grey either black or white..
2 out of 5
by A verified traveler

looked nothing like the pictures

Posted Sep 4, 2016
Location: it's on Freedom square, but behind a parking lot which you have to go through to get to the hotel, so you see absolutely nothing of freedom square
more like a 2.5/3 star than a 4 star as it is advertised.
4 out of 5
by A verified traveler

Posted Jun 27, 2016 on Hotels
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for giving us the highest marks, it motivates us to serve our guests better. Citadines Management
3 out of 5
by A verified traveler

Citadine June 2016.

Posted Jun 14, 2016 on Hotels
I have stayed 3 times at Citadine Tbilisi before, in 2012, 2014, and now June 2016. Every time, at check in, They give me a long printed form and ask me to sign it. Every time the form had the wrong room rate, much higher than the agreed booked rate. When I asked them, every time they say that it was a computer mistake! Not credible.
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback, we apologize for this inconvenience, our staff was telling the truth as this was depending on many system issues like two different currencies USD & GEL and constantly changing currencuy extchange rate. Finally our IT department managed to amend this issue. Citadines Management
5 out of 5
by Janam Prem from dubai

excellent stay

Posted Jun 11, 2016 on Hotels
it was comfortable only some ofreeiption people did not know english so we had to understand in sign language
4 out of 5
by A verified traveler

Gute Lage

Posted Jun 10, 2016 on Hotels
Das optional buchbare Frühstück geht gerade so, bis garnicht besser im Umkreis einfach die vielen Bäckereien oder Cafes nutzen, Taxies über das Hotel bestellen ist extrem teuer, besser die Taxi App Taxify nutzen,
3 out of 5
by Andrey from Пенза

Posted May 10, 2016 on Hotels
Номер не очень чистый.вся мебель и двери в пятнах от рук, не приятное впечатление от номера,вид на стройку.
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback, Citadines Management
4 out of 5
by A verified traveler from London

Cross between a hotel and serviced apartments

Posted May 3, 2016
Pros: The staff were super friendly and efficient
Cons: The shower was not great
Location: See above
With the room facilities including a kitchenette, you have the option to self cater, though there is a normal hotel reception and breakfast available at a reasonable price. You can't get any more central than Freedom Square, so the location is ideal for the old city, museums, etc.
Comment from Hotel Management
Aug 22, 2016 by Residence Manager, Hotel Management
Dear Guest, Thank you for giving us the highest marks, it potivates us to serve our guests better.
5 out of 5
by A verified traveler

Posted May 3, 2016 on Hotels
Veldig hyggelig hotell med fantastisk beliggenhet i umiddelbar nærhet til alt.Hyggelig personal og store komfortable rom med kjøkkenkrok.