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Crystal Palace Hotel

Star Rating
3 out of 5

Information

Reviews

2.5 / 5
10 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Holy Trinity Cathedral of Tbilisi
    14 min walk
  • Popular Location
    Metekhi Church
    14 min walk
  • Popular Location
    Chreli Abano Sulphur Bath and Spa
    19 min walk
  • Airport
    Tbilisi (TBS-Tbilisi Intl.)
    13 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Single Room

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details

About this area

Tbilisi

Located in Tbilisi, Crystal Palace Hotel is in the city center and near the boardwalk. Notable landmarks in the area include Narikala Fortress and Freedom Square, and travelers wishing to experience a bit of culture can try Tbilisi Opera and Ballet Theatre. National Botanical Garden of Tbilisi and National Botanical Garden of Georgia are also worth visiting.

What's nearby

  • Popular Location
    Holy Trinity Cathedral of Tbilisi - 14 min walk
  • Popular Location
    Metekhi Church - 14 min walk
  • Popular Location
    Presidential Palace - 15 min walk
  • Popular Location
    Chreli Abano Sulphur Bath and Spa - 19 min walk
  • Popular Location
    Narikala Fortress - 3 min drive

Getting around

  • Avlabari Station - 9 min walk
  • Tbilisi Central Station - 12 min drive
  • Tbilisi (TBS-Tbilisi Intl.) - 19 min drive

About this property

Crystal Palace Hotel

3-star Tbilisi hotel in Avlabari, near Narikala Fortress
This hotel features a nightclub, 24-hour room service, and dry cleaning. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour front desk, express check-in, and tour/ticket assistance. All 14 rooms offer comforts like pillowtop beds and Frette Italian sheets, plus free WiFi and TVs with satellite channels. 24-hour room service, down comforters, and free local calls are among the other amenities available to guests. Housekeeping is available once per stay.
Crystal Palace Hotel offers 14 air-conditioned accommodations with slippers and complimentary toiletries. Pillowtop beds feature Frette Italian sheets and down comforters. Televisions come with satellite channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and hair dryers can be requested. Housekeeping is provided once per stay.
Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available on request) and a ski shuttle. This business-friendly hotel also offers a nightclub, tour/ticket assistance, and multilingual staff. Onsite self parking is complimentary.
Crystal Palace Hotel has designated areas for smoking.

Policies

Check-in

Check-in available 24 hours
Express check-in

Special check-in instructions

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GEL 15.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of GEL 60 per pet, per day
  • 1 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: GEL 80 per vehicle (roundtrip)
  • Pet fee: GEL 60 per pet, per day
  • Late check-out fee: GEL 50 (subject to availability)
  • Rollaway bed fee: GEL 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Crystal Palace Hotel Tbilisi
  • Crystal Palace Tbilisi
  • Crystal Palace Hotel Hotel
  • Crystal Palace Hotel Tbilisi
  • Crystal Palace Hotel Hotel Tbilisi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Breakfast available for a fee daily 8 AM–11 AM
  • Free daily reception
  • 24-hour room service

Things to do

  • Nightclub

Family friendly

  • Dry cleaning service

Conveniences

  • Front-desk safe
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Frette Italian sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Free local calls
  • In-room massage
  • Phone
  • Slippers

Nearby things to do

Activities

  • Theme parks
2.5

Guest rating

5 - Excellent
1
4 - Good
1
3 - Okay
3
2 - Mediocre
2
1 - Poor
3
2.6
Cleanliness
3.1
Service and Staff
2.3
Property condition

3/5

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Oct 2017

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The breakfast not good, the bed sheet are dirty they didn't change them only after many requests. no toileters in bathroom, no place to arrange our things. No light in the room only two lamps working from 10 lamps.

    2/5

    Budget hotel out of city centre

    Hotel is a 45minute walk from the old town centre on a busy road at the edge of a roundabout. Our room was simplify furnished with a wet room en suite. The room had a four bar electrical socket for UK plugs which had been bare wired into the two pin socket which is a fire hazard. There were no towels in the room but on request one bath towel and a handtowel were provided for two occupants to share. There are no dining facilities so the buffet breakfast was delivered to your room. It consisted of bread, ham,cheese and biscuits, 2 pieces of each per person along with a Luke warm cup of black coffee or black tea. No milk available. There is no bar but bottles of water or beer can be bought from reception. There are no other facilities at the hotel. The receptionist is helpful and can order a local taxi for you though this costs four times more than flagging a taxi on the street.

    Pros: Reception staff were helpful.

    Cons: The hotel is very basic and should be more honest in its advertising.

    Location: The location is on a busy main road with constant traffic noise. It is out with the main tourist area.

    1/5

    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Terrible

    Room smelled terrible and the bed felt very dirty and uncomfortable. Left after one night and found a different hotel.

    Stayed 2 nights in Jun 2018

    2/5

    Teleurstellend

    Het hotel was overboekt. We hebben eerst een andere (mindere) kamer gekregen. De airco was kapot, kon hier maar op 1 stand, veel te heet. De kraan van de douche hing half uit de muur. De badkamer was niet schoon, veel haar in de douche. Moesten zelf om nieuw toiletpapier vragen. Het ontbijt was op de kamer, alleen koffie met koek of thee met brood (2 oude witte sneetjes). Komen we 's avonds laat terug op de kamer, stond de ontbijtboel er nog. Geen bedden opgemaakt, niet schoon gemaakt. Na twee dagen gelukkig wel de goede kamer gekregen. Er heeft helemaal geen schoonmaak van de kamers plaats gevonden, geen bedden opgemaakt, geen schone handdoeken gebracht (ook al lagen ze op de grond midden in de kamer. Ontbijt is wel opgehaald omdat we daar om hadden gevraagd. Dit hotel is zeker geen aanrader!!

    Pros: Niets

    Cons: Hier moet nog een heleboel gebeuren, zie hierboven! Personeel zou veel betere instructies moeten krijgen.

    Location: Ver weg uit het centrum, dus onhandig met openbaar vervoer. Je moest altijd een taxi nemen.

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