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Overview of Crystal Palace Hotel

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Frette Italian sheets, down comforters, pillowtop beds, desk
Frette Italian sheets, down comforters, pillowtop beds, desk
Frette Italian sheets, down comforters, pillowtop beds, desk
Frette Italian sheets, down comforters, pillowtop beds, desk

Crystal Palace Hotel

3 out of 5
Guests rated this property 2.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

    Popular LocationHoly Trinity Cathedral of Tbilisi14 min walk
    Popular LocationShardeni Street18 min walk
    Popular LocationChreli Abano Sulphur Bath and Spa19 min walk
    AirportTbilisi (TBS-Tbilisi Intl.)13 min drive

Choose dates to view prices

Standard Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 204 sq ft
  • Sleeps 1
  • 1 Twin Bed

About this area


Located in Tbilisi, Crystal Palace Hotel is in the city center and near the boardwalk. Rike Park and Tbilisi Sea reflect the area's natural beauty and area attractions include National Botanical Garden of Tbilisi and National Botanical Garden of Georgia. Looking to enjoy an event or a game while in town? See what's happening at Tbilisi Sports Palace or Boris Paichadze Dinamo Arena.
Popular Location

What's nearby

  • Holy Trinity Cathedral of Tbilisi - 14 min walk
  • Presidential Palace - 15 min walk
  • Aerial Tramway in Tbilisi - 15 min walk
  • Shardeni Street - 18 min walk
  • Chreli Abano Sulphur Bath and Spa - 19 min walk

Getting around

  • Avlabari Station - 9 min walk
  • Tbilisi Central Station - 17 min drive
  • Tbilisi Intl. Airport (TBS) - 13 min drive


  • In the Shadow of Metekhi — 7 min walk
  • Cafe Palermo — 8 min walk
  • Saamo — 9 min walk
  • Kopala — 12 min walk
  • Old Generation — 12 min walk

About this property

Crystal Palace Hotel

3-star hotel with a shuttle to the slopes
Hit the slopes and relax with Crystal Palace Hotel's amenities, including a nightclub, a complimentary reception, and free self parking. All 14 rooms offer comforts like pillowtop beds and Frette Italian sheets, plus free WiFi and TVs with satellite channels. 24-hour room service, down comforters, and free local calls are among the other amenities available to guests. Housekeeping is available once per stay.
Crystal Palace Hotel offers 14 accommodations with slippers and complimentary toiletries. Pillowtop beds feature Frette Italian sheets and down comforters. Televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and hair dryers can be requested. Housekeeping is provided once per stay.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Breakfast available for a fee daily 8 AM–11 AM
  • Free daily reception
  • 24-hour room service

Things to do

  • Nightclub


  • Front-desk safe
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance


  • Garden


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking


  • Designated smoking areas (fines apply)

Room amenities


  • Air conditioning (climate-controlled)
  • Down comforter
  • Frette Italian sheets
  • Pillow-top mattress


  • Free toiletries
  • Hair dryer (on request)
  • Shower


  • Satellite channels
  • TV


  • Desk
  • Free local calls
  • In-room massage
  • Phone
  • Slippers



Express check-in


Check-out before noon
Late check-out subject to availability
Late check-out fee: GEL 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of GEL 60 per pet, per day
1 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GEL 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: GEL 80 per vehicle (roundtrip)
  • Pet fee: GEL 60 per pet, per day
  • Late check-out fee: GEL 50 (subject to availability)
  • Rollaway bed fee: GEL 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Crystal Palace Hotel Tbilisi
Crystal Palace Tbilisi
Crystal Palace Hotel Hotel
Crystal Palace Hotel Tbilisi
Crystal Palace Hotel Hotel Tbilisi

Frequently asked questions

Rating 5 - Excellent. 1 out of 11 reviews
5 - Excellent 9%
Rating 4 - Good. 1 out of 11 reviews
4 - Good 9%
Rating 3 - Okay. 3 out of 11 reviews
3 - Okay 27%
Rating 2 - Poor. 2 out of 11 reviews
2 - Poor 18%
Rating 1 - Terrible. 4 out of 11 reviews
1 - Terrible 36%




Staff & service




Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is so amazing person we had a bad experience from the boarder but he never never left us he done alots of help.the hotel is different now lots of changes actually.i will totally recommend to others..
Stayed 4 nights in Feb 2020

3/5 Okay

Stayed 4 nights in Oct 2017

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast not good, the bed sheet are dirty they didn't change them only after many requests. no toileters in bathroom, no place to arrange our things. No light in the room only two lamps working from 10 lamps.

2/5 Poor

Disliked: Property conditions & facilities
Budget hotel out of city centre
Hotel is a 45minute walk from the old town centre on a busy road at the edge of a roundabout. Our room was simplify furnished with a wet room en suite. The room had a four bar electrical socket for UK plugs which had been bare wired into the two pin socket which is a fire hazard. There were no towels in the room but on request one bath towel and a handtowel were provided for two occupants to share. There are no dining facilities so the buffet breakfast was delivered to your room. It consisted of bread, ham,cheese and biscuits, 2 pieces of each per person along with a Luke warm cup of black coffee or black tea. No milk available. There is no bar but bottles of water or beer can be bought from reception. There are no other facilities at the hotel. The receptionist is helpful and can order a local taxi for you though this costs four times more than flagging a taxi on the street.

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019