Service was above and beyond
Posted May 10, 2016
Stayed with my family overnight, the unit was good size, modern, clean and well equipped. The main road runs past the motel and we were in a unit near the front so there was some road noise from large trucks passing through but not enough to interrupt my sleep or adversely impact our enjoyment of the room.
We had an issue with a couple of the bedroom halogen spotlights which weren't able to be fixed but the motellier was kind enough to provide a bedside lamp to allow us to read and they gave us cafe vouchers the next day as an apology, which was not necessary or expected but was very much appreciated.
From what I could see online and driving past other motels in the area (Te Kuiti and Waitomo) it's probably one of the more modern ones around there.