Ratings based on 852 Verified Reviews

3.0 out of 5
49% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
Difficulty getting picked up by shuttle at airport. Miscommunication. Driver drive past us had to go find him.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Close to airport, older but clean

Posted Aug 17, 2017
Shuttle service to and from airport was efficient. This hotel is old, and an attempt to update it has been made. Carpets in rooms were very stained. Rooms are set up with 2 beds, (a double door between them) one room and bed has the TV in it. The other room has the bath and a bed in it..... a little strange. It was fine for a one-night stay, but I wouldn't suggest making this place a "destination" for your Alaskan vacation. It DOES have several fast food and chain restaurants across the street.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mt

Posted Aug 17, 2017
Very convenient to the airport and friendly staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from cass lake

older hotel,but comfortable

Posted Aug 15, 2017
Pros: the space
Cons: clean the curtains and never got the fan front desk said someone would bring.
Location: loved that older restaurant across the road
t The room was spacious and clean. The beds were comfortable, curtains could use some cleaning. Woke up to planes flying close by.
3 out of 5
by A verified traveler from Puget Sound, WA

Close to floatplanes (great). Room not so great.

Posted Aug 13, 2017
Pros: The staff was very friendly and very helpful. They stored our bags for us when we arrived early, and gave us supplies to fix an owie that my wife got.
Cons: The room smelled old and musty, Toilet was broken twice. Breakfasts need protein, peanut butter,meat, because it's WAY too full of carbs. Room dingy.
Location: Floatplane base in easy walking distance, which was great for walking and talking to owners, and for taking pictures. Great midnight sun photos!
Floatplane base in easy walking distance, which was great for walking and talking to owners, and for taking pictures. Got fantastic midnight sun on the water pics of floatplanes. Good location for the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and affordable.

Posted Aug 9, 2017
Close to the airport and easy to find. Older hotel, but clean and reasonable comfortable.
3 out of 5
by A verified traveler from Reedley CA

If I had another choice.

Posted Aug 7, 2017
Pros: Front staff. Large freezer to put our fish in. Close to the airport. Shuttle service.
Cons: Better curtains. Retrain cleaning staff.
Location: Close to the airport.
Knowing what I know now, If I had another choice I could take the other. This was a one night stay picked on line for the $$$ and being close to the airport, offering shuttle service. The shuttle service was good. The front desk staff was good. Management recommended a place to eat which was very good. They had a large freezer to put our five boxes of fish in. The bed slept well. BUT ------ We were on the 1st floor. It just did not feel safe although nothing happened. The curtains would not pull close to keep anyone from looking in. Room looked clean then I lifted the lid to the tolit --- ok, then the seat, oh my! Urine was all over the tolit bowl. The couple traveling with us had foot prints in their bathtub. I have pictures of that. As we were only to catch 5 hours of sleep then head to the airport, we just laughed and grumbled about it.
2 out of 5
by A verified traveler from Utah

Overpriced Hotel with staff that Under delivers!

Posted Aug 2, 2017
Pros: Location
Cons: Cleanliness, Breakfast, Attitude of Staff, Room Temp., Smell,
Location: Location was OK. Not far from airport or dining.
We checked in late on a Saturday night. The girl who checked us in was anything but friendly. Room was musty and hot. No air conditioner. Breakfast was very disappointing. We decided to go out for breakfast. Couldn't find anything that looked edible. Would Not recommend this Hotel.
Comment from Hotel Management
Aug 4, 2017 by General Manager, Hotel Management
Dear Scott, Thank you for coming to us with your concerns. Our goal is to make sure our guests enjoy their visit, and we're sorry to hear about your unsatisfactory experience. Please accept our heartfelt apology for any aspect of your stay that didn't live up to your expectations. We'll be discussing your comments with our team in order to improve in these areas. It saddens us to know that you don't feel we provided you with good value and that you'd refrain from recommending us. However, it's good to know you were able to find other breakfast options, and that our proximity to the airport and restaurants was convenient. We appreciate your comments and hope for an opportunity to deliver a more enjoyable stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2017
We travelled to the hotel in summer. From the moment we arrived at the airport we were treated like royalty. We were greeted by our driver with bottles of water. Overall, good environment, non smoking, friendly people and neat room.
Comment from Hotel Management
Aug 4, 2017 by General Manager, Hotel Management
Thank you for staying with us on your recent trip to Anchorage and for sharing your thoughts with us. We're pleased to know you felt like royalty during your stay from the time you arrived, to the time you left. All our guests are kings and queens in our eyes. If there is anything that we could do to make your next stay better, please do not hesitate to let us know. Should you come to Anchorage again, we'd be honored to have you as our guest.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2017
Room was good and breakfast acceptable. Staff was courteous.
Comment from Hotel Management
Aug 4, 2017 by General Manager, Hotel Management
Thank you for taking the time to leave some feedback regarding your recent stay at Americas Best Value Inn and Suites Airport. It's good to know that your stay was satisfactory and that we were able to meet all of your needs. Our staff will be pleased that you appreciated their courteous service. If there is anything we can do to make your next stay a better experience, please let us know. We hope you consider staying with us again!