Ratings based on 499 Verified Reviews

3.4 out of 5
69% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lodi, WI

Close to airport AND downtown

Posted Sep 25, 2017
Pros: Proximity to airport and downtown.
Cons: Would be nice to have an elevator.
Pipers Restaurant - best breakfast in Anchorage. Wanted a place to stay at the front end and back end of our hunting trip into the bush. Left some of our travel luggage that we didn't need in the bush.
Comment from Hotel Management
Sep 26, 2017 by Jerry Gibson, Hotel Management
We are very happy you enjoyed your stay and we believe Piper's does have one of the best breakfast's in town. We look forward to seeing you on your next trip into Anchorage.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ephrata, PA

Posted Sep 19, 2017
Very affordable and comfortable! A little wear and tear shows here and there, but the rooms were very nice and comfortable.
Comment from Hotel Management
Sep 26, 2017 by Jerry Gibson, Hotel Management
Thank you for taking the time to review the hotel. We take pride in making your stay with us comfortable and relaxing. We look forward to seeing you on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lodi, WI

Great location and Great food

Posted Sep 18, 2017
Pros: Can't say enough about friendly staff.
Cons: Would be nice to have an elevator but not important enough to go elsewhere.
Location: Lots of great shopping downtown. Fabulous restaurants - our favorite is Sea Galley - we go there at least once every time we visit Alaska.
Close to International airport, small airplane (Merrill Field) airport and downtown. Pipers restaurant in the hotel has excellent food. Hotel provided $5/person off on full menu breakfast per person per day or free continental breakfast. Staff were most friendly and helpful. Only negative is no elevator to second floor rooms but bellhops were happy to accommodate carting all the luggage.
Comment from Hotel Management
Sep 18, 2017 by Jerry Gibson, Hotel Management
Thank you for the great review. We work very hard as a team to make your stay comfortable and relaxing. We look forward to seeing you on your next stay in Anchorage so we can show you the improvements we are making at the hotel.
2 out of 5
by A verified traveler from Bethel, AK.

Terrible billing system

Posted Sep 16, 2017
I paid for the bar tab at the bar, yet the charge showed up on my final hotel bill ($97.50) Stupid me for not checking the receipt at the front desk before I left.
Comment from Hotel Management
Sep 18, 2017 by Jerry Gibson, Hotel Management
We are sorry to hear of a miss billing. Please call us and we will get that resolved immediately. Thank you for staying with us and we hope to see you in the future so we can show you our improvements through out the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Redding, Ca

Ideal hotel!

Posted Sep 14, 2017
Pros: The location is ideal!
We stayed there three nights using it as our home base. Great location close to airport. Good restaurant. Accommodating and friendly staff!
Comment from Hotel Management
Sep 18, 2017 by Jerry Gibson, Hotel Management
We are very happy you enjoyed your stay with us. We work hard as a team to make your stay comfortable and relaxing. The beautiful lake out the back door just adds to the memories. We look forward to seeing you on your next stay in Anchorage.
4 out of 5
Recommended
for Everyone
by A verified traveler from Redding, Ca

Good hotel close to airport and lake.

Posted Sep 13, 2017
Nice restaurant and bar. Hotel staff very friendly and accommodating.
Comment from Hotel Management
Sep 18, 2017 by Jerry Gibson, Hotel Management
Thank you for the nice review. We take pride in making your stay comfortable and relaxing. We will see you on your next stay in Anchorage.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
Pros: Very convenient!
Good! Convenient. Nice restaurant. Friendly and helpful staff.
Comment from Hotel Management
Sep 18, 2017 by Jerry Gibson, Hotel Management
We are happy you enjoyed your stay with us. We work hard to make your stay comfortable and relaxing. We would love to see you again on your next stop in Anchorage.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2017
Much nicer on the inside, Alaska is very rough on building exteriors. I'd stay here again. it's a great hotel, close to the airport, reasonable rates.
Comment from Hotel Management
Sep 18, 2017 by Jerry Gibson, Hotel Management
Thank you for the nice review. We enjoy making our guest's stay comfortable and relaxing. We look forward to seeing you on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Zelienople, Pa

Close to the airport

Posted Sep 8, 2017
Pros: Location
It was perfect for our needs. We had an early morning flight and wanted a hotel close to the airport. The room was clean, restaurant good and they offered a complimentary shuttle to the airport. We took a walk on the bike path after dinner and enjoyed seeing the plane activity at the Lake Hood seaplane base. We would stay here again
Comment from Hotel Management
Sep 11, 2017 by Jerry Gibson, Hotel Management
We thank you for the great review. We are always listening to our customers input to help us continue to improve our hotel and our services to our guest's. We look forward to seeing you on your next stay in Anchorage.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Decent hotel closer to the airport

Posted Sep 3, 2017
Pros: location
Cons: clean carpets
The carpet was not clean inside and the carpet in the corridor. Its closer to the airport, so its a good location to stay and not drive far for flights arriving after midnight.
Comment from Hotel Management
Sep 7, 2017 by Jerry Gibson, Hotel Management
We are happy you enjoyed your stay. We are doing upgrades through out the hotel this fall. We thank you for your input as we use it to keep improving our hotel and its services to our guests. We look forward to seeing you on your next stay in Anchorage.