Ratings based on 1,277 Verified Reviews

3.8 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Juneau AK

Lovely and comfortable

Posted Nov 13, 2017
Pros: The look of the room was very nice and the staff were wonderful!
We enjoyed a relaxing stay at the Lakefront. The room was lovely and clean, the staff extremely friendly and helpful.
Comment from Hotel Management
Nov 14, 2017 by Jeanette P.- Front Office Manager , Hotel Management
Jerry, thank you for taking the time to provide us your feedback! I'm glad you enjoyed our newly renovated rooms and wonderful staff. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2017
Stayed there for years, always a nice stay. Hate this review however, the company makes it very fifficult and forces to answer stuff that you do not want to, just to leave a positive review☹️
Comment from Hotel Management
Nov 13, 2017 by Greg, Hotel Management
Thanks for taking time to give us a great review. It's our pleasure to take care of you during your stay and to welcome you back each time you return. Don't hesitate to let us know how we can improve or make your experience more memorable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kodiak, AK

Great hotel in Anchorage

Posted Nov 8, 2017
Pros: Decor
Cons: Streamline the check in process.
My only criticism is the front desk staff. Very slow process to get checked in and get a room key.
Comment from Hotel Management
Nov 9, 2017 by Greg, Hotel Management
Thank you, Steve. We'll look into the process for you and we certainly appreciate you sharing your feedback. Sincerely, Greg B., GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis Minnesota

Close to airport. Great view from lounge.

Posted Oct 19, 2017
Great fun watching float planes take off and land. Wonderful staff. Decent price.
Comment from Hotel Management
Nov 15, 2017 by Jeanette P. - Front Office Manager, Hotel Management
Rog- Thank you for your feedback! We are happy to hear you enjoyed the wonderful views from our restaurant and great staff. We look forward to your next visit! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Dillingham, Ak

Right on Lake Hood.

Posted Oct 9, 2017
Nice hotel, reasonably priced, Awesome Views!!!! Especially if your an Aviation enthusist!
Comment from Hotel Management
Oct 19, 2017 by Greg, Hotel Management
James, Thanks for your positive review. We appreciate you taking the time to share. We look forward to seeing you again in the near future. Sincerely, Greg B., GM
3 out of 5
by A verified traveler from alaske resident

No microwave; air conditioning unit outdated

Posted Oct 6, 2017
Air conditioning unit to small for size of room, decor has be updated resently, single sink.
Comment from Hotel Management
Oct 8, 2017 by Greg, Hotel Management
Rod, Thank you for taking time to post a review and I'm sorry that you did not have your expectations met. We do provide microwaves for those guests that request them and our in window air conditioning units are all 8000 BTU, appropriately rated for our guest room footprint. From time to time, we can experience maintenance issues and when this occurs our engineering team is ready to assist. We hope that you will return to give us another opportunity to meet your expectations in the future. Sincerely, Greg B., GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, Australia

Comfortable room

Posted Oct 2, 2017
Close to airport. Staff helpful on arrival. Comfortable large room.
Comment from Hotel Management
Nov 15, 2017 by Jeanette P.- Front Office Manager , Hotel Management
Lin- Thank you for providing us your feedback. I am pleased to hear you enjoyed our complimentary shuttle service, newly renovated rooms and helpful staff. We look forward to your next visit! Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Lake and airplanes

Posted Sep 28, 2017
It was a great stay. The service was amazing I would recommend and would most likely book again. They room was clean and in order. The only down falls was the elevator was down my whole stay at least on my side. The food wasn’t something I would jump for joy over. It was update but still some parts did show that it needs some improvements but the room was perfect for my stay.
Comment from Hotel Management
Oct 8, 2017 by Greg, Hotel Management
Alicia, Thank you so much for your response and we're sorry that our last elevator modernization phase coincided with your stay. There is never a good time to shut down an elevator and when it is the only one for that area of the building, it just adds to the slight inconvenience. We're sorry for that. Your very kind to consider returning for another stay in the future and I will have that elevator up and running by then. Sincerely, Greg B., GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Australia

Great hotel, great staff

Posted Sep 27, 2017
Pros: Staff was excellent.
Cons: Airconditioning.
Location: Close to the lake to walk around.
Stayed at the hotel for 1 night we had to return our rental car and then offered to come and pick us up. They also took us to the train station the next day to get the train to Whittier. The only down of the hotel was the air conditioner in the room was a bit warm and would change itself.
Comment from Hotel Management
Oct 24, 2017 by Greg, Hotel Management
Michelle, Thank you for your comments and review. We appreciate that you take the time to share your experience. Sincerely, Greg B., GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to airport.

Posted Sep 17, 2017
Rooms was updated, clean, and comfortable. Staff was friendly and very helpful. Bethany at the front desk provided great customer service. They allowed me to check in early and the shuttle service to downtown and the airport saved me from having to rent a cab.
Comment from Hotel Management
Sep 24, 2017 by Greg, Hotel Management
Thank you for your review rating and comments. We appreciate that you've taken time to recognize us. Please come back and see us again. The Lakefront Anchorage