Ratings based on 330 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Manhattan

Nice accommodations. Close to beach

Posted Aug 19, 2017
Enjoyed our stay. Was at the Hilton first and liked this better. Friendly and helpful staff and manager. Very accommodating
Comment from Hotel Management
Aug 20, 2017 by Lauren , Hotel Management
Dear Richard, Thankyou for your kind comments, it was a pleasure hosting you at The Alexander, We look forward to seeing you again soon
4 out of 5
Recommended
for Everyone
by A verified traveler from New york, NY

Elegant and modern hotel by the beach

Posted Aug 15, 2017
Pros: What we really liked was the access to the beach and the staff that is always here to help
Location: it is close to the Pier and to Nordeau . Lots of restaurants and cute shops. 5 minutes from a supermarket 24
We had a very nice stay at the Alexander. The morning buffet is wonderful and served on the roof, the bedrooms are very elegant.
Comment from Hotel Management
Aug 20, 2017 by Lauren , Hotel Management
Dear Steph, we are very pleased you enjoyed your stay with is at The Alexander and made the most of our prime location. We look forward to inviting you back soon
3 out of 5
by A verified traveler from Pennsylvania

Posted Aug 1, 2017
Pros: The design was beautiful and the room was very comfortable.
Cons: Customer service.
Location: Location is great! Could not have asked for a better beach location.
The hotel is clean and very well located, however services are very lacking. The beautiful rooftop pool that is pictured so predominantly in their marketing is only available to the person staying in the penthouse suite, and not to other guests. The room service never answered the phone during my 12 day stay. After 3 different time of trying to call and order things, I stopped trying. The front desk does not exchange money at all. The people who worked there were very polite, but never went out of their way to help with anything. I missed the extras that I come to expect when I travel. If you need a clean, comfortable place to stay, you are good... but don't look for any additional services.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2017
Excellent location close to beach and fashionable areas. Personable and helpful staff.
Comment from Hotel Management
Aug 20, 2017 by Lauren , Hotel Management
Dear Guest, Thankyou for your kind comments, We are very pleased you enjoyed your stay with us and look forward to welcoming you back in the near future
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice hotel in a great location

Posted Jun 26, 2017
Stayed at the Alexander last week. This hotel definitely has its pluses and minuses. Lets start with the positives. It is in a great location about 100 yards from a nice beach, near hotel row, the port with good restaurants and a few blocks from Ben Yehuda and Dizengoff Streets where much action is. The facility itself is pretty nice, with a great workout facility and very good breakfast upstairs, as many others have stated. Now the negatives. The staff is hit or miss. Some are very nice and accommodating and some act like they are doing you a favor just being there. Some requests will be honored and some ignored. Unfortunately, this is the Israeli way (I have been to Israel many times and that's how they are). We had a number of issues with our room (ac doesn't have an auto...its either on or off, so the room was either too cold or too hot) and they did fix most of them in a timely fashion. The ac caused a water drip in our room which they fixed. Shower door wouldn't close all the way, but we dealt with it. If you have a problem, try to meet the owner (Tania-very nice), the Manager (Hezi-very nice) or the asst Manager (I believe his name was Lulu). All in all, worth staying there as the price is right and it is in a great location. Just go in expecting some apathetic staff and some issues in the room.
5 out of 5
by Mark

Posted May 21, 2017 on Hotels
Comment from Hotel Management
May 27, 2017 by Mazi Revach, Hotel Management
Dear Marc, Thank you for your high mark, It really reflects our great efforts we do in order to please our guests and make them feel at home. Our great location in Tel Aviv by the sea, The Rooftop restaurant and our luxurious suites and rooms contribute to a wonderful experience. We shall be happy to see you again , please feel free to contact me at your next time in Tel Aviv. Best regards, Hezi Talay General Manager
5 out of 5
by alon

Posted Feb 28, 2017 on Hotels
not the first time in alexsander we will be back for sure 10
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, terrific roof with great views

Posted Feb 22, 2017 on Orbitz
1 minute from the beach and a lot of restaurants, in a great area of the city. But for some reason the maintenance of certain areas is limited for example next to the elevators. The rooms are ok.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great boutique hotel

Posted Feb 20, 2017
All around great. Good food proximity to beach and city great staff spa and amenities. Highly recommend.
3 out of 5
by michael

Nice hotel but needs improvement.

Posted Feb 19, 2017 on Hotels
The location is good the breakfast is superior. The staff at the reception is not the best at times. The garage is pathetic and they could use a better concierge service to instruct people not familiar with the area. The furniture needs refreshing, the drawers do not always open and the location of the hairdryer in the bedroom is ridiculous. Internet is erratic and slow at best. Doubt if I will return