Ratings based on 335 Verified Reviews

3.8 out of 5
72% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great location and good service

Posted Nov 5, 2017
Stayed at this hotel for one week on a business trip to Israel. Hotel staff was very courteous and helpful. The breakfast buffet was very good. The location is great with the beach right in the front of the hotel.
Comment from Hotel Management
Nov 7, 2017 by ivoj, Hotel Management
Dear Mr. Roy, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Ivo Jacome Guest Services Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good location hotel needs planned renovation

Posted Oct 9, 2017
Arrived very late due to airport security, allocated room overlooking road, this was rectified the next day. All rooms have a sea view but not direct, this is the same for all hotels on the promenade. The hotel is tired looking and needing an update which is due to happen later this year. Breakfast was good, a faster gas ring for egg cooking would be beneficial during the revamp, but pastries, bread, salads etc all good quality. The club room lounge was worth paying for, hospitality and food presentation was superb, the chef was excellent. Unfortunately the beach entrance was closed our entire stay which was frustrating, the public stairway next to hotel was not lit and could cause problems with some people. Would recommend after revamp.
Comment from Hotel Management
Oct 25, 2017 by Ivoj, Hotel Management
Dear Ms./Mr. Sue, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments on the location, the service and the club lounge, we truly value the critical comments about the refurbishing as this gives us the opportunity of improving what we can offer to enhance your stay. We are currently addressing this issue and we are confident when you return you will see the improvements made. Thank you again for your review. Sincerely yours, Ivo Jacome Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Sep 4, 2017
Pros: The view from the breakfast room was fantastic.
Cons: Housekeeping.
Location: Fantastic location, very easy to get around. Jaffa was great and the Carmel market is well worth a visit.
A very nice Hotel close to the beach, with lovely staff in reception, dining areas, bar and pool side. If anything let it down, comparing it to our stays in other crown plaza hotels around the world it was the house keeping. Depending on who was on depended on whether they remembered we had 3 people in the room rather then the normal 2, so towels were sometimes missing. Dirty glasses were left, a bottle from a previous guest was still on the balcony. It's just the little things, but otherwise a very nice Hotel, fantastic location and great breakfasts, we would chose to stay here again (but as a two)
Comment from Hotel Management
Oct 1, 2017 by IvoJ, Hotel Management
Dear Guests, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments on the location and the personnel, we truly value the critical comments about the housekeeping as this gives us the opportunity of improving what we can offer to enhance your stay. We are addressing these issues and we are confident when you return you will see the improvements made. Thank you again for your review. Sincerely yours, Ivo Jacome Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

My second stay

Posted Aug 23, 2017
Last summer stayed here, Right on the beach, great breakfast,friendly staff.Everything walkable distance even Old jaffa city.
Comment from Hotel Management
Sep 4, 2017 by IvoJ, Hotel Management
Dear Ms./Mr.Jackie, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Looking forward to your next visit. Sincerely yours, Ivo Jacome Guest Services Manager
1 out of 5
by Joseph Luciano

Nasty unprofessional staff.Beware checkout at 11am

Posted Aug 9, 2017 on Hotels
Really unfriendly unprofessional reception staff. Beware check out is at 11am Unlike the Sheraton/Carlton/Renaissance next door which is 12:00. After a 15hr flight from the USA my colleague was thirsty in the night couldn't find any complimentary water in the Room which any decent hotel has especially at the prices charged by this place. Was charged $5 for a small bottle of water in the minibar!!! Asked for a late check out was quoted $100 initially. Reluctantly gave me untill 1am without charge. Manager doesn't answer the phone on hold for 10min from the room so hung up. Security was sent to my room at 12:15 banging continuously on the door just to remind me I have to leave at 13:00. I had further nights booked in this hotel which I cancelled immediately so your greed has lost you revenue! Avoid like the plague! Never again!
Comment from Hotel Management
Sep 4, 2017 by Ivo, Hotel Management
Dear Ms./Mr. Joseph Luciano, Thank you for bringing these to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely yours, Ivo Jacome Guest Services Manager
3 out of 5
by A verified traveler

outdated and below standards

Posted Aug 2, 2017 on Hotels
Comment from Hotel Management
Sep 4, 2017 by Ivo, Hotel Management
Liebe Gäste, Vielen Dank für Ihren letzten Aufenthalt im Crowne Plaza Tel Aviv Beach, für Ihre Bewertung von unserem Hotel und für die Zeit Sie genohmen haben, um Ihre Gedanken und Sorgen auszudrücken. Dafür möchten wir eine aufrichtige Entschuldigung anbieten. Während wir verstehen, dass Ihr Aufenthalt nicht zu 100% befriedigend wart, würden wir hoffen, dass Sie uns eine andere Chance geben würden um Ihren Aufenthalt so gut wie möglich zu gestalten. Mit freundlichen Grüßen Ihr Ivo Jacome Leiter für Gästebetreuung
3 out of 5
by A verified traveler

Posted Jul 20, 2017 on Hotels
The location is amazing, right on the beach on the strip. BUT, it looks like they haven't had their carpet cleaned in 10 years. There were stains in the carpet of our room and it was musty smelling. The bathroom and bedding were fine. I was just shocked that a hotel like this has not been maintained.
Comment from Hotel Management
Jul 22, 2017 by Ivo, Hotel Management
Dear Guests, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments on the location, we truly value the critical comments about the standard room interior design as this gives us the opportunity of improving what we can offer to enhance your stay. We are currently addressing this specific issue and we are confident when you return you will see the improvements made. Thank you again for your review. Sincerely yours, Ivo Jacome Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from West Sussex

Great location, right on the beach and facilities

Posted Jul 18, 2017
Pros: The location, free WIFI, big bed, nice bathroom, great lifts, fabulous breakfast
Cons: The pool area is a bit dated and needs smartening up. The room cleaning was not always up to scratch, dusty, often things not replenished.
Location: Right on the beach with cafes, bike hire etc. Nice bars around it and within walking distance of shops and restaurants. Walk to Jaffa is 30 mins.
Large hotel with indoor/outdoor pool and small gym, spa. The pool area was a bit dated, but the pool was good size with towel and sunbeds provided. Used the steam room but not spa. The best bit was the extensive breakfast buffet which even included Chinese food. Had all the facilities we wanted and walk to beach was a few metres. Lovely view from my hotel balcony. The hotel lift was fast and efficient. The free WIFI was very welcomed. Really enjoyed our stay, would go again.
Comment from Hotel Management
Jul 22, 2017 by ivoj, Hotel Management
Dear Ms. Monika, Thank you so much for your review of our hotel. We are pleased you enjoyed your stay with us! Thank you for taking the time to express your thoughts. We do appreciate the high scores for the location, the free Wi-Fi, the room, the state-of-the-art elevators and the meals. Again, thank you for staying with us and taking the time to give feedback. We are looking forward to welcoming you back at the Crowne Plaza Tel Aviv Beach. Sincerely yours, Ivo Jacome Guest Services Manager
2 out of 5
by A verified traveler

Excellent location

Posted Jul 10, 2017
Pros: Excellent location on Gordon Beach and the Promenade. Beautiful view of the sea from the terrace. Aroma café located right outside. Warm pool. Good breakfast buffet. Cons: Needs updating: water stains and black spots on ceiling tiles, room safe did not work, had to get door lock fixed because card key repeatedly would not work, housekeeping only came to clean room one night out of three (and it was around 7PM), "smart elevators" took ages, water drips from recessed lighting. Bottom line: you stay here for its location on the beach.
Comment from Hotel Management
Jul 22, 2017 by ivoj, Hotel Management
Dear Guests, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments on the location, we truly value the critical comments as these give us the opportunity of improving what we can offer to enhance your stay. We will address these issues and we are confident when you return you will see the improvements made. Thank you again for your review. Sincerely yours, Ivo Jacome Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel close to the beach. Great for volleybal

Posted Jul 8, 2017 on Orbitz
I had a good time. Breakfast was good. Beach view nice pool. Loved playing volleyball on the beach.
Comment from Hotel Management
Jul 22, 2017 by ivoj, Hotel Management
Dear Mr. Mike, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely yours, Ivo Jacome Guest Services Manager