Between excellent and very good
Posted May 31, 2016 on Hotels
I have a very ambivalent opinion about this hotel. On the one hand, the rooms are very spacious and comfortable, the location perfect for the purpose (attended a conference nearby at walking distance) as well as for relaxing on the beach (it's literally 2 mins. Walk!). The breakfast buffet and the menu were delicious and the roof top a delight. On the other hand, it turns out that the pool featured in the videos and fotos is accessible to the presidential room only, the staff, while very friendly as individuals and at times extremely helpful, seemed not well organised and issues that may have been agreed upon with one staff member in the morning was totally unknown to the one in the evening and the whole story had to be repeated again! The staff members always reacted diligently and helpfully if they felt you were in distress, but the overall impression was a bit chaotic. Unfortunately i had no time to use the Spa!