Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
70% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Your money would be better spent elsewhere

Posted Sep 23, 2016
Service from reception staff was quite terrible from the moment we walked in to the hotel and even rude. We had multiple issues with hotel trying to incorporate additional charges to our room, giving us the wrong room (which did not facilitate our child), over charging us and not adressing our issues. The food was not fresh and quite terrible (especially the lunch bar). The pool is quite stuffy. Despite the hotel claiming it is child friendly there were no facilities to accommodate small children. The children centre was closed throughout our stay. Our 3 year old was charged extra for eating his half a banana at the buffet. This hotel is out of touch, and for the service you get, way over priced.
3 out of 5
by A verified traveler

Posted Sep 20, 2016
Todo bien muy deficiente la limpieza , buen desayuno y muy buena ubicación
2 out of 5
by A verified traveler from Paris

Proche de là plage, le restant étant très moyen,

Posted Aug 21, 2016
Pros: Restauration
Cons: Les taris ainsi que la clientèle
Clientèle très discutable , bruyante , le hall de l'hôtel véritable hall de gare ! La réception nous a imposé le 2eme étage fenêtre donnant en grande partie parking et rue alors que l'hôtel n'était pas complet , conséquence évidente extrêmement bruyant et pas forcément agréable quand on aspire à un minimum de repos , le point positif : restauration très correct même si tous les matins on mange dans un brouhaha sans nom .
Comment from Hotel Management
Aug 24, 2016 by ivoj, Hotel Management
Cher Monsieur Joseph, Nous vous remercions beaucoup pour votre récent séjour au Crowne Plaza Tel Aviv Beach, pour votre avis et d'être si détaillées dans le bon, et les possibilités d'améliorer. Alors que nous sommes heureux avec les bons commentaires sur la restauration, nous apprécions vraiment les commentaires négatifs à propos de la Clientèle que cela nous donne l'occasion d'améliorer ce que nous pouvons offrir pour agrémenter votre séjour. Nous allons aborder ce point et nous sommes confiants lorsque vous revenez, vous verrez les améliorations apportées. Merci encore pour votre avis. Cordialement, Ivo Jacome Directeur Service Clients
1 out of 5
by A verified traveler from Bangkok

Big Misstake

Posted Jul 28, 2016
Pros: Nothing
Cons: Seriously doubt that
Location: Tel Aviv is a fun city. It’s a shame to spoil it with a lousy hotel
Crown Plaza Tel Aviv is a religious observing hotel, which means: 1. You can’t even get decent coffee on weekends because they are not allowed to operate the coffee machine. 2. You can’t use the elevator normally it has to stop on every floor since religious people are not allowed to press buttons during the weekend. 3. Random ridicules prohibitions that derive from the Jewish religion. On top of that the hotel was under renovations during my stay and I was woken up each morning with drilling and hammering noises. The balcony was unusable due to construction debris. When I asked to change my room after the first night I was lied to that the works are stopping but intact they continued for my entire 4 night stay.
Comment from Hotel Management
Aug 8, 2016 by ivoj, Hotel Management
Dear guests, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review of our hotel, and for taking the time to express your thoughts and concerns. We are trying to understand what situations took place that left you feeling disappointed with our hotel. After a thorough investigation of this matter, our findings conclude: Coffee machine operates normally on weekends, including on the Jewish Sabbath, when it's turned on before it comes in, and remaining functional during the whole 24 hour period. All elevators operate normally on weekends, including on the Jewish Sabbath, when we've one of the four elevators, that stops at every odd floor, for the use of religiously observant guests. The upgrade works on the facades, were undertaken, when most of our guests were out to their offices, to the beach or to sightseeing, between 09:00 AM and 05:00 PM. Most importantly, we would like to apologize for any issues you may have experienced at our hotel. We take very seriously the confidence our guests place in us and we work diligently to rectify any unsatisfactory experiences. Thank you again for your comments. Sincerely yours, Ivo Jacome Guest Services Manager
3 out of 5
by A verified traveler from Hamburg

Gute Lage, aber in die Jahre gekommen

Posted Jul 9, 2016
Pros: Die Lage, der Blick von der Hotelbar auf das Meer.
Cons: Die Zimmer renovieren, das Poolpersonal besser schulen.
Location: Zentrale Lage neben dem Hafen, direkte Strandlage.
Uns war nicht bekannt, dass das Hotel während unseres Aufenthaltes von außen renoviert wurde. Der sehr kleine Balkon konnte nicht genutzt werden und die Gardinen sollten geschlossen sein. Der Strandausgang war größtenteils geschlossen. Gelegentlich kam es zu Lärmbelästigungen. Die Betten waren gut, die Möbel abgenutzt mit teilweise hängenden Schranktüren. Der Pool ist nicht sehr groß und die Plätze reichten nicht immer aus. Das Poolpersonal war arrogant und mehr mit sich selbst beschäftigt als mit den Gästen. Handtücher sollten wir uns aus dem Fitnessbereich holen, wo man uns zurück an das Poolpersonal verwies. Das restliche Personal war freundlich.
Comment from Hotel Management
Jul 19, 2016 by IvoJ, Hotel Management
Liebe Gäste, Vielen Dank für Ihren letzten Aufenthalt im Crowne Plaza Tel Aviv Beach, und für die Zeit aus Ihrem anstrengenden Tag nehmen wir eine offene Kritik zu verlassen. Wir möchten eine aufrichtige Entschuldigung anzubieten. Während wir verstehen, dass Sie Ihren Aufenthalt nicht zu 100% zufrieden stellend war, würden wir hoffen, dass Sie uns noch eine Chance geben würde, um Ihren Aufenthalt so gut wie es sein kann, zu machen. Mit freundlichen Grüßen, Ihr, Ivo Jacome Leiter fuer Gaestebetreuung
4 out of 5
by A verified traveler

Utmärkt läge

Posted Jun 8, 2016 on Hotels
Utmärkt läge, aningen bedagat men renovering sker kontinuerligt.
Comment from Hotel Management
by Ivo, Hotel Management
Kära gäster, Tack så mycket för din senaste vistelse på Crowne Plaza Tel Aviv Beach, för granskning och för att vara så detaljerad i det goda, och möjligheterna att förbättra. Även om vi är nöjda med bra kommentarer på plats, vi värdesätter verkligen de kritiska kommentarer om uppgraderingen fungerar på hotellets fasader eftersom det ger oss möjlighet att förbättra vad vi kan erbjuda för att förbättra din vistelse. Vi håller på att ta itu med denna fråga och vi är övertygade om när du kommer tillbaka kommer du att se de förbättringar som gjorts. Tack igen för din recension. Med vänlig hälsning, ivo Jacome Guest Services Manager
3 out of 5
by A verified traveler

Posted Jun 8, 2016 on Hotels
Comment from Hotel Management
by Ivo, Hotel Management
Dear Guests, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your rating. Thank you again for your rating. Sincerely yours, Ivo Jacome Guest Services Manager
4 out of 5
by Michael

Posted Jun 7, 2016 on Hotels
Comment from Hotel Management
by Ivo, Hotel Management
Dear Mr. Michael, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your rating. We strive to give great and impressive service to all of our guests and it makes us happy to realize we exceeded your expectations. We look forward to welcoming you back to our establishment. Sincerely yours, Ivo Jacome Guest Services Manager
5 out of 5
by A verified traveler

Posted Jun 6, 2016 on Hotels
I enjoyed my stay at the Crowne Plaza Beach. The location was excellent and it was within walking distance to the main streets with good shopping areas. The bus connections were good. The view over Tel Aviv and the beach was beautiful Hotel staff were friendly and helpful. I would happily stay there again.
Comment from Hotel Management
by Ivo, Hotel Management
Dear Guests, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your review. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are particularly appreciative of your comments about the location, and the personnel service. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire personnel, as reinforcement to continue their efforts to make the Crowne Plaza Tel Aviv Beach a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Crowne Plaza Tel Aviv Beach. Sincerely yours, Ivo Jacome Guests Services Manager
4 out of 5
by Allison

Posted Jun 6, 2016 on Hotels
Comment from Hotel Management
by Ivo, Hotel Management
Dear Mr. Allison, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your rating. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Sincerely yours, Ivo Jacome Guest Services Manager