Crown Plaza Tel Aviv is a religious observing hotel, which means:
1. You can’t even get decent coffee on weekends because they are not allowed to operate the coffee machine.
2. You can’t use the elevator normally it has to stop on every floor since religious people are not allowed to press buttons during the weekend.
3. Random ridicules prohibitions that derive from the Jewish religion.
On top of that the hotel was under renovations during my stay and I was woken up each morning with drilling and hammering noises. The balcony was unusable due to construction debris. When I asked to change my room after the first night I was lied to that the works are stopping but intact they continued for my entire 4 night stay.
Comment from Hotel Management
Aug 8, 2016 by ivoj, Hotel Management
Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review of our hotel, and for taking the time to express your thoughts and concerns.
We are trying to understand what situations took place that left you feeling disappointed with our hotel. After a thorough investigation of this matter, our findings conclude:
Coffee machine operates normally on weekends, including on the Jewish Sabbath, when it's turned on before it comes in, and remaining functional during the whole 24 hour period.
All elevators operate normally on weekends, including on the Jewish Sabbath, when we've one of the four elevators, that stops at every odd floor, for the use of religiously observant guests.
The upgrade works on the facades, were undertaken, when most of our guests were out to their offices, to the beach or to sightseeing, between 09:00 AM and 05:00 PM.
Most importantly, we would like to apologize for any issues you may have experienced at our hotel. We take very seriously the confidence our guests place in us and we work diligently to rectify any unsatisfactory experiences.
Thank you again for your comments.
Guest Services Manager