Ratings based on 304 Verified Reviews

3.8 out of 5
74% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from West Sussex

Great location, right on the beach and facilities

Posted Jul 18, 2017
Pros: The location, free WIFI, big bed, nice bathroom, great lifts, fabulous breakfast
Cons: The pool area is a bit dated and needs smartening up. The room cleaning was not always up to scratch, dusty, often things not replenished.
Location: Right on the beach with cafes, bike hire etc. Nice bars around it and within walking distance of shops and restaurants. Walk to Jaffa is 30 mins.
Large hotel with indoor/outdoor pool and small gym, spa. The pool area was a bit dated, but the pool was good size with towel and sunbeds provided. Used the steam room but not spa. The best bit was the extensive breakfast buffet which even included Chinese food. Had all the facilities we wanted and walk to beach was a few metres. Lovely view from my hotel balcony. The hotel lift was fast and efficient. The free WIFI was very welcomed. Really enjoyed our stay, would go again.
Comment from Hotel Management
Jul 22, 2017 by ivoj, Hotel Management
Dear Ms. Monika, Thank you so much for your review of our hotel. We are pleased you enjoyed your stay with us! Thank you for taking the time to express your thoughts. We do appreciate the high scores for the location, the free Wi-Fi, the room, the state-of-the-art elevators and the meals. Again, thank you for staying with us and taking the time to give feedback. We are looking forward to welcoming you back at the Crowne Plaza Tel Aviv Beach. Sincerely yours, Ivo Jacome Guest Services Manager
2 out of 5
by A verified traveler

Excellent location

Posted Jul 10, 2017
Pros: Excellent location on Gordon Beach and the Promenade. Beautiful view of the sea from the terrace. Aroma café located right outside. Warm pool. Good breakfast buffet. Cons: Needs updating: water stains and black spots on ceiling tiles, room safe did not work, had to get door lock fixed because card key repeatedly would not work, housekeeping only came to clean room one night out of three (and it was around 7PM), "smart elevators" took ages, water drips from recessed lighting. Bottom line: you stay here for its location on the beach.
Comment from Hotel Management
Jul 22, 2017 by ivoj, Hotel Management
Dear Guests, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments on the location, we truly value the critical comments as these give us the opportunity of improving what we can offer to enhance your stay. We will address these issues and we are confident when you return you will see the improvements made. Thank you again for your review. Sincerely yours, Ivo Jacome Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2017
Pros: good location, modern, good quality
Cons: Housekeeping improvements - should vacuum room daily
Location: Beach access, shopping nearby
Nice hotel, close to beach, waterfront view. Checkin and checkout were smooth. Spa robes are a nice touch.
Comment from Hotel Management
Jun 27, 2017 by ivoj, Hotel Management
Dear Guests, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments on the location, the modernity, and the good quality of our facilities, we truly value the critical comments about the housekeeping as this gives us the opportunity of improving what we can offer to enhance your stay. We will address this issue and we are confident when you return you will see the improvements made. Thank you again for your review. Sincerely yours, Ivo Jacome Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service!!

Posted May 28, 2017
We had some issues with our room (try to stay in one of the renovated ones) and the staff bent over backwards to ensure we were satisfied. Was a really great customer service experience. Hotel is good too as long as you land in a renovated room.
Comment from Hotel Management
Jun 16, 2017 by ivoj, Hotel Management
Dear Guests, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for taking the time to write your comments. We are pleased you enjoyed your stay with us! We are particularly appreciative of your comments about the service. Your comments will be shared with them, and with our entire personnel, as reinforcement to continue our efforts to make the Crowne Plaza Tel Aviv Beach a leader in excellence. We look forward to welcoming you back to our establishment. Sincerely yours, Ivo Jacome Guest Services Manager
3 out of 5
Recommended
for Couples
by A verified traveler from Bedfordshire UK

Well positioned

Posted May 18, 2017
Pros: Great positioning and view
Cons: Could be cleaner. Room needed a serious update.
Location: Amazing bars and restaurants. Sarona was our favourite.
Friendly staff and very well positioned. Great view of the sea, beach and city. Great breakfast too. BUT the rooms are so VERY tired and in need of refurbishment.
Comment from Hotel Management
Jun 16, 2017 by ivoj, Hotel Management
Dear Mr./Mrs. Gadgetgaz, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your review. You have covered most aspects of your stay and we are particularly appreciative of your comments about the service and the location. It is always hugely motivating when one takes the time to acknowledge the facilities and staff concerned. Sincerely yours, Ivo Jacome Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Lovely hotel, staff very responsive. We had excess to Business Center which was wonderful.
Comment from Hotel Management
May 12, 2017 by ivoj, Hotel Management
Dear Guests, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Ivo Jacome Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted May 2, 2017
Pros: location was great
Cons: beach chairs included
staff was very nice and helpful. location was great
Comment from Hotel Management
May 5, 2017 by Ivo J., Hotel Management
Dear Guests, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Ivo Jacome Guest Services Manager
5 out of 5
by DOGAN

Dogan Bayrak

Posted Apr 27, 2017 on Hotels
excellent PEOPLE !!! especially reception and at business lounge at 9th floor !!! if I go to Tel Avive agan I will stay only at Crown Plaza !!!
Comment from Hotel Management
May 5, 2017 by Ivo, Hotel Management
Dear Mr./Mrs. Dogan Bayrak, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, and for your review. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely yours, Ivo Jacome Guest Services Manager
3 out of 5
by A verified traveler

Posted Apr 14, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017 by Ivo, Hotel Management
Dear verified traveler, Thank you so much for your rating of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Ivo Jacome Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Beach Hotel - Tel Aviv

Posted Apr 9, 2017
Pros: Friendly and willing staff
Cons: Room decor a little dated
Location: Right on the beach by the marina. Close to cafes and restaurants - excellent location
Overall experience was one of generally good service although the bar service was sometimes slow because the staff, although very friendly and willing, were over tasked with requests from elsewhere (swimming pool, telephone). Infrastructure is perhaps a little dated, but the lifts had a great system which kept waiting time to a minimum. Check in/out very efficient.
Comment from Hotel Management
Apr 24, 2017 by ivoj, Hotel Management
Dear Mr. Ian, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments on the location and the service, we truly value the critical comments about the decoration as this gives us the opportunity of improving what we can offer to enhance your stay. We are currently addressing this issue and we are confident when you return you will see the improvements made. Thank you again for your review. Sincerely yours, Ivo Jacome Guest Services Manager