Ratings based on 303 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Cheshire UK

well situated, restaurants,shopping, railway

Posted Nov 24, 2016
Pros: excellent breakfast
Location: very convenient
very pleasant, friendly and attentive staff, modern fixtures and fittings, spectacular views, including from 11th floor restaurant
Comment from Hotel Management
Dec 5, 2016 by ellak@hiil.co.il, Hotel Management
Dear Leslie, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Ella
1 out of 5
by A verified traveler from US

Ok hotel but very rude staff.

Posted Nov 11, 2016
Our Experience was horrible… Every time we left the hotel and came back our taxi would get searched. I made one single phone call to a local number and I was charged something to the tune of $10, the call was less than two minutes.
Comment from Hotel Management
Nov 20, 2016 by EllaK, Hotel Management
Dear Fred, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Ella Kronkop
5 out of 5
by A verified traveler from Israel

Exemplary efficiency

Posted Oct 27, 2016
Pros: Check in was super fast and efficient. Our room was large, clean and completely furnished Our third guest was covered within 5 minutes. After staying previously at the "Best hotel Names in Israel" they can't hold a candle to Crowne Plaza
Cons: Everything was perfect. What's not to like? excellent reception from the door man to the concierge to the reception staff and the cleaning lady...
Location: Sarona market is fabulous and only a few minutes walk from the hotel
Comment from Hotel Management
Nov 20, 2016 by EllaK, Hotel Management
Dear Shira, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
5 out of 5
by A verified traveler

מצויינת

Posted Sep 8, 2016 on Hotels
שהות נעימה שרות מצויין
Comment from Hotel Management
Sep 10, 2016 by General Manager, Hotel Management
תודה רבה, תמיד נעים לקבל משוב כמו שלך. בברכה, אלה
4 out of 5
by A verified traveler

טוב מאד

Posted Sep 6, 2016 on Hotels
מלון עסקים די מפנק, מיקום נוח, חניה זולה מאד בסופ"ש לאורחי המלון.
Comment from Hotel Management
Sep 10, 2016 by General Manager, Hotel Management
שלום , תודה על הזמן שהקדשת לכתיבת המשוב, זה מאוד חשוב לנו. בברכה, אלה
5 out of 5
by A verified traveler from Israel

Our change of pace

Posted Sep 5, 2016 on Hotels
just all in all very successful for our needs to have a change of pace
Comment from Hotel Management
Sep 10, 2016 by General Manager, Hotel Management
Tank you for providing us the highest rating, it sound like an successful stay. Best Regards, Ella
5 out of 5
by Soukaina

Posted Aug 25, 2016 on Hotels
Comment from Hotel Management
Sep 4, 2016 by General Manager, Hotel Management
Dear Soukaina, Thank you so much for providing us a highest rating. Best Regards, Ella
5 out of 5
by Deborah

beautiful

Posted Aug 15, 2016 on Hotels
everything was beautiful, and we enjoyed every little thing.
Comment from Hotel Management
Sep 4, 2016 by General Manager, Hotel Management
Dear Deborah, What great review. Thank you for taking the time sharing your experience. Best Regards, Ella
4 out of 5
by Yan Foo

Just great!

Posted Aug 7, 2016 on Hotels
Enjoy my stay
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
Dear Yan Foo, Thank you so much! Best Regards, Ella
5 out of 5
by Niv from קריית מוצקין

ניבנורית

Posted Aug 3, 2016 on Hotels
מלון ברמה גבוהה כיאה לרשת קראון פלזה,הולמס פלייס עם בריכה מקורה בחינם,חנייה בקניון עזריאלי בהנחה של 50% לאורחי המלון,ארוחת בוקר מגוונת ברמה גבוהה, בניין צמוד לקניון עזריאלי,מרחק הליכה למתחם שרונה מרקט, רכבת,אוטובוסים דקה הליכה משם.
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
שלום , תודה רבה על המשוב הנפלא. תודה שבחרתם להתארח במלו קראון פלזה סיטי סנטר בברכה, אלה