Ratings based on 181 Verified Reviews

3.5 out of 5
66% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not so good.

Posted Mar 19, 2017
Pros: Staff, Restaurant, Location
Cons: Something has to be done about parking. The rooms could definately be remodeled and something needs to be done about the noise.
Location: Nice location on the beach.
There was absolutely no parking at the hotel. The only garage was closed. So bad, I wanted to cancel, but we could not get ahold of Expedia. After a long wait and a very hard effort by the Manager, she found where I could park. She was very nice and helpful. When I got to my room - it was very very noisy and cold. The hotel spans over the highway and the sound of cars, and beeping was very bad. It was also very cold - like there was an open window. The location is very good - nice on the beach and the restaurant was also very good. Although there were some good things - I would never stay there again because I did not get any sleep and left feeling very tired and uncomfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from london uk

Lovely hotel

Posted Mar 1, 2017
Pros: Great business centre
Cons: Our shore flooded each day.Plumber sent many times. Should probably have new shower doors
Great hotel but difficult to find from beach as no signs to it via many steps and pathways.
Comment from Hotel Management
Mar 5, 2017 by shelly, Hotel Management
Thanks for your review. your comments had been forwarded to the departments regards, shelly
4 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
thanks for your review - shelly
1 out of 5
by A verified traveler from US

This hotel is very run down and dirty.

Posted Oct 22, 2016
By far Worst hotel I have stayed in inTel Aviv. It is run down.. Carpets are unbelievably dirty. Rooms are small and worn out. In need of complete renovation. Staff did their best to accommodate but I left after one night and booked elsewhere.
Comment from Hotel Management
Oct 25, 2016 by Shelly, Hotel Management
Dear George Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Shelly - Guest relations manager
4 out of 5
by A verified traveler

Good location and breakfast

Posted Oct 18, 2016 on Hotels
Even the security guards at the entrance behaved very professionally. Loved the breakfast and the restaurant staff.
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Shelly - Guest Relations Manager
4 out of 5
by A verified traveler

Good value for money

Posted Oct 15, 2016 on Hotels
Nice pool, nice room although very small bathroom. Good service except in the dinning room. Nice area
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. we are doing our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Shelly - guest relations manager
5 out of 5
by A verified traveler

Posted Oct 1, 2016 on Hotels
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. Regards, shelly - guest relations manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Staten Island NY

Nice hotel near the beach and shopping.

Posted Sep 17, 2016 on Orbitz
This hotel had a great location because I love to swim and jog. The jogging & biking lanes are near the hotel so was the beach. I rented a car and there was convenient parking under ground plus a gas station a stone throw away. Its is easy to get to any major locations from the hotel by car.
Comment from Hotel Management
Oct 25, 2016 by Shelly, Hotel Management
Thank you for taking the time to share your feedback. It was nice to read it. We work hard to deliver an exceptional guest experience inside the hotel beside what happend outside Sincerely, Shelly - Guest relations manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel near the beach

Posted Aug 25, 2016
Location: Good location approximately 15 minutes walk from the port and 10 minutes to the beach.
I travelled to Tel Aviv with my fiancee for 10 days in mid-August for a wedding. We thoroughly enjoyed our stay in the hotel. The only problem is that people reserve beds by the pool so I suggest you get to it by 9:30 in peak season to get a bed. I have also recommended to the hotel that they enforce a no reservation of beds policy to avoid heated arguments we witnessed. We will happily stay in this hotel again.
4 out of 5
by Alan from New York City

Nice Staff, Nice Art But....

Posted Aug 20, 2016 on Hotels
This was a last minute decision as our travel plans had changed. As Art Lovers we thought it would be fun to stay here and view the art while enjoying the beach. The art was nice but it was difficult to view it all as it was very scattered around the hotel, however we did manage to view it during our stay. The hotel staff was great ad very helpful when needed. It's location is good too but the hotel itself is old and very worn out and in need of updating - especially in the common areas immediately outside the hotel. It once must have been luxurious but now it looks like a war zone.