Ratings based on 200 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
74% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Frankfurt

Hübsches kleines Hotel in strandnähe

Posted Jul 22, 2016
Hotelzimmer frisch renoviert, familiärer Flair, 2 min zum feinsandigen Strand, kleines aber feines Frühstücksbuffet,
Comment from Hotel Management
by Yogev maman Empfang Manager, Hotel Management
Lieber Gast, vielen Dank für Ihren Aufenthalt bei uns Wertung. was für Worte! Ich bin froh, dass Sie eine gute Zeit im Prima Tel Aviv Hotel hatte, und glücklich Sie in der Lage waren alle zu genießen, die wir haben, wie ein modernes Design, glückliche und positive Atmosphäre, Strandnähe und der israelischen frisch zubereitete Auswahl an Speisen zu bieten, dass wir servieren täglich beim Frühstück. wir würden uns sehr freuen, Sie als Gast zu haben, einmal mehr. mit freundlichen Grüßen,
2 out of 5
by A verified traveler from New York, NY

surprised and disappointed

Posted Jul 18, 2016
Pros: location and renovated rooms
Cons: the staff for the off peak times for the late check in and check out was rude and unfriendly.
Location: Best location, next to the beach.
I have stayed here numerous times. This time was for 1 night, a late checkin (~9pm) and very early check out (~5am). The reception desk rep for the check in and check out was unpleasant. Each one of them were unfriendly. I was surprised cause by past experience has been great. Last time I stayed here was 2 years ago. Room was fine and great location.
Comment from Hotel Management
Jul 18, 2016 by yogev maman reception manager, Hotel Management
dear guest, thank you for staying with us. I am glad you enjoyed your stay especially the location which is just a minute away from the beach. I am sorry you felt that the reception desk was not as professional as expected. I will definitely check and take care of any issue. we would be happy to see you once more and promise a positive experience. best regards
3 out of 5
by A verified traveler

Posted May 29, 2016 on Hotels
Comment from Hotel Management
by Prima Hotel Tel Aviv, Hotel Management
dear guest, thank you for taking the time to rate prima tel aviv hotel. I am happy to chose to stay with us and would be glad to see you among our guests again. best regards, Yogev maman reception manager
4 out of 5
by Jorn

Posted May 27, 2016 on Hotels
Comment from Hotel Management
by Prima Hotel Tel Aviv, Hotel Management
dear guest, thank you for reviewing prima tel aviv hotel. i am glad you enjoyed your stay with us and would be happy to see you again. best regards, yogev maman reception
4 out of 5
by Alessandro from Milano

Hotel nelle media, ma in ottima posizione!

Posted May 26, 2016 on Hotels
L'hotel è modesto, lo definirei nella media. Le camere sono sufficientemente spaziose, il bagno un pò piccolo. La colazione è abbondante. È situato in un'ottima posizione, praticamente sul mare e vicino alla via centrale di Tel Aviv.
Comment from Hotel Management
by Prima Hotel Tel Aviv, Hotel Management
caro ospite , grazie per aver dedicato del tempo per rivedere Prima Hotel Tel Aviv. Sono contento che sia piaciuto il vostro soggiorno con noi , soprattutto la nostra posizione privilegiata e prima colazione fresca . Sarei felice di avere nel nostro hotel ancora una volta . stiamo aggiornando l'hotel di rinnovare alcune cose e di essere nel miglior modo possibile. Con i migliori saluti , Yogev maman manager della reception
4 out of 5
by A verified traveler

Posted May 18, 2016 on Hotels
Comment from Hotel Management
by Prima Hotel Tel Aviv, Hotel Management
dear guest, thank you for rating prima tel aviv hotel. i am happy you enjoyed your stay and will be happy to see you among our guests once more. best regards, yogev maman reception manager
5 out of 5
by A verified traveler from USA

Great location, great breakfast

Posted Apr 24, 2016
Pros: Breakfast and style
Location: Everything is close by!
I often stay at this hotel, it is clean, has great breakfast, helpful staff, and in a very good location, steps from the beach, shops, many restaurants and transportation to anywhere.
Comment from Hotel Management
Apr 24, 2016 by orel, front desk, Hotel Management
dear rebbeca, thank you for your kind comment. we enjoyed having you at prima hotel and hope to see you among our guests once more. best regards
1 out of 5
by A verified traveler from New York, NY

Never again

Posted Apr 19, 2016
Pros: Nothing
Cons: They should level it to the ground and Totally rebuild it plus hire new trained staff.
Location: Walk to the beach.
I booked this hotel on Expedia 3 month before the arrival date. But one week before my arrival I tried to call the hotel to confirm my reservation. No one ever picked up (red flag) they have recording that tells you to email them. Even after I emailed no one answered me back. When I arrived with my older mother nobody to help carry heavy bags. You can break your back walking up 20 high steps not safe but no one cares. I did not get a Hello, how are you ? Nothing. First thing the front desk agen said to me is :" your reservation is for one person, you will have to pay extra for her( my mom) and breakfast is not included in your stay". The website clearly states that delax room is for 2 people plus child. And I was booking this trip in advance so I clearly looked for the room that will include more than one person. The person was RUDE to me and after I mention that normally hotel guests hear Hello upon arrival..he did not even apologized had the same miserable face on as when I first walked in. I went in the room horrified. The AC was off, the windows fogged from the humidity, dingy gross everything, the bathrooms need remodel badly the doors had tears it didn't feel clean or comfortable I would give it 2 stars at best it was like very old road side motel style place. I called Expedia complained and thankfully they gave me money back and booked me a different hotel 3 blocks away. I do not reccomend this Prima place at all to anybody it's a dump with rude staff and high prices.
Comment from Hotel Management
Apr 23, 2016 by yogev maman, reception manager , Hotel Management
dear guest, i am sorry to hear you did not have the experience you expected at prima tel aviv hotel. i would like to apologize for any misunderstanding regarding your reservation details which became apparent when you checked in. we will take your remarks into consideration.
5 out of 5
by A verified traveler from usvi

Comfortable hotel near the beach.

Posted Apr 12, 2016
This is my second stay in the hotel and it was very good. Affordable and comfortable.
Comment from Hotel Management
Apr 13, 2016 by yogev maman, reception manager, Hotel Management
dear guest, thank you for your kind comment. we enjoyed having you among our guests once more. hope to see you again. best regards,
4 out of 5
by A verified traveler from USVI

Nice hotel close to the beach.

Posted Mar 17, 2016
The staff was friendly and very helpful. The bathroom was small and had some difficulty moving around in it. It was close to the beach. The food was good.
Comment from Hotel Management
Mar 18, 2016 by yogev maman, reception manager, Hotel Management
dear guest, i am pleased to hear you had a good experience at the prima tel aviv hotel. i am glad you enjoyed the location and the staff was helpful. i am sorry the bathroom felt too small. for future reference we have bigger ocean view rooms. we would love to have you again.