Definitely not 4* - perhaps 2.5*
Posted Oct 17, 2015
Expected a proper 4* hotel with the Rimonim name - but very disappointed! Parking not available (repair works) so spent 20 mins driving around looking for a space on the street (at around midnight, when I arrived). Hotel did not have reservation (but possibly Expedia's problem) - luckily the receptionist was helpful and gave me a room. Hotel is quite run-down and everything shouts "cheap" - from the wall-mounted soap dispensers in the room, to poor cleaning standards in the public areas, no curtain in bathroom window, so one can see into the bathroom / toilet from outside / no toilet amenities (tissues / shampoo etc), no mains outlet near the desk so one has to run a cable across the bed to get one's laptop working, damaged surfaces on bedroom furniture, rusty windowsills. Generally, ugh.... Just a tired, dirty, hotel that gives Rimonim such a bad name.
Comment from Hotel Management
Jan 7, 2016 by y.c, Hotel Management
First, I would like to thank you for finding the time to share your experience with us.
We take our guest comments seriously and always strive to provide clean, comfortable and friendly accommodations. We are sorry for the shortfalls you have experience during your stay. Your comments will assist us in our efforts to maintain and improve the service level we aim for. We are happy you enjoyed the quality of the breakfast.
We hope you will give us another chance to show you how great our hotel is.