Ratings based on 200 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from tønsberg

Posted Jul 6, 2015
Ypperlig beliggenhet, eneste minus er veien mellom hotellet og stranden. Den er trafikkert og gangfeltet er litt nedi gaten. Hadde vært fint med gangbru over veien til stranden. Fantastisk frokost med stort utvalg. Rent lekkert og nyoppusset rom, med en liten balkong, og en fantastisk utsikt over hele stranden. Vi hadde et club-room, og regnet med å få det litt romslig. Men rommet var på størrelse med et vanlig dobbeltrom. Blide og hjelpsomme ansatte. Sentralt . Shopping-gater 200meter unna. Strandbarer/cafeer og restauranter åpne hele dagen til langt på natt, 100 meter fra hotellet. Lydisolerte vinduer, dermed lite støy utenfra på tross av trafikk og natteliv.
3 out of 5
by A verified traveler from chi

Posted Jun 9, 2015
Mediocre hotel. Not-so friendly front desk staff. Mediocre hotel. Not-so friendly front desk staff.
Comment from Hotel Management
Jun 11, 2015 by jy, Hotel Management
Dear Chi: Thank you for taking the time to write a review following your recent stay. We apologize that we have not been able to meet your expectations on this occasion. Be assured we take your comments seriously and will take the necessary steps to improve our service at the front desk. We hope that your recent experience will not deter you from returning to the Sheraton Tel Aviv, and we look forward to making your next visit a positive one. Warm regards, Jane Yacoubzadi Public Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Très bon emplacement face à la mer

Posted Jun 8, 2015
Pros: La piscine très bon emplacement et disposant de nombreuses places. Très bien situé également face à la mer et en plein centre de tel aviv.
Cons: La qualité des chambres pas très modernes, moquette au sol et pas tout confort.
La piscine très bon emplacement et disposant de nombreuses places. Très bien situé également face à la mer et en plein centre de tel aviv. Le prix du restaurant assez cher malgré un beau buffet avec de la diversité.
Comment from Hotel Management
Jun 11, 2015 by jy, Hotel Management
Dear Reviewer: Thank you for your review. We are happy to read that you enjoyed your stay and were pleased with the location and the swimming pool. We thank you for staying with us and look forward to welcoming you back again soon! Warm regards, Jane Yacoubzadi Public Relations Manager
3 out of 5
Recommended
for Families
by Martin from Indianapolis

Second time at Sheraton

Posted May 19, 2015 on Hotels
Front desk gave misinformation and tends to say no to requests, for example to extend room on last day. The later shift was more accommodating. Room temperature was either too cold or next setting to increase temperature too hot. Nice location; would prefer a balcony with chairs. Pool was nice
Comment from Hotel Management
Jul 25, 2015 by jy, Hotel Management
Dear Martin: Thank you for your review following your recent stay with us. We are happy to know that you enjoyed the nice location of the hotel, as well as our outdoor pool. We are sorry that the front desk did not meet your expectations, and for this we sincerely apologize. Be assured we will share your comments with our Front Office Manager. Thank you for staying with us and we look forward to welcoming you back with all expectations met. Warm regards, Jane Yacoubzadi Public Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Excellent Choice

Posted May 18, 2015
Pros: the room is comfortable and clean. the breakfast is amazing!
Location: very good location, on the beach, and with good transportation nearby if you don´t want to get taxis.
The Hotel is very well located, the view from our room was simply astonishing. The service was very good and the staff very kind. The breakfast is great, we will come back.
Comment from Hotel Management
May 21, 2015 by jy, Hotel Management
Dear Eli: We are thrilled to know that you had a very enjoyable stay with us, from the room, to the breakfast, to the staff and most of all the service. We could not agree more with you that the hotel is conveniently located on the beachfront with spectacular views of the Mediterranean. Thank you for choosing the Sheraton Tel Aviv and we look forward to welcoming you in the near future, Warm regards, Jane Yacoubzadi Public Relations Manager
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 5, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Deutschland

Posted May 5, 2015
Pros: Zimmer mit Meerblick ist sehr schön. Frühstück ist ausreichend.
Cons: SPA ist katastrophal ! Sauna ist dreckig und ungepflegt.
Wir haben 3 Übernachtungen gebucht. Hotel liegt direkt am Strand, getrennt durch eine Straße, die Lage ist sehr gut. Der Strand und Wasser sehr sauber.
Comment from Hotel Management
May 10, 2015 by jy, Hotel Management
Dear Christopher: Thank you for sharing your positive experience following your recent stay with us. We are glad to hear that you enjoyed your 3- nights stay with us and were pleased with our service standards. As you mentioned our location is good and conveniently located right on the beachfront. Having said that we regret to hear that the SPA did not meet your expectations. Be assured we will look into this issue with immediate effect and take the necessary steps to improve. Thank you again for your comments and we look forward to welcoming you back to the Sheraton Tel Aviv! Warm regards, Jane Yacoubzadi Public Relations
3 out of 5
by A verified traveler

Not the best hotel

Posted May 5, 2015
Very dated hotel and I would not recommed to anyone
Comment from Hotel Management
May 10, 2015 by jy, Hotel Management
Dear guest: Thank you for your feedback following your recent stay with us. We are sorry to read that you were not satisfied with the hotel's facilities and apologize that we have not been able to meet your expectations. Sheraton Tel Aviv is always looking for ways to improve its product for the comfort and pleasure of its guests. We have completed the renovation of 2 brand new floors, and this month we opened an additional two brand new floors to receive guests. Like all the other improvements we have redesigned the outside entrance to enhance the guest experience upon arrival. Also the hotel façade is the process of being replaced in porcelain one side at a time. Thank you again for your comments. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler from berlin

Sehr schönes Hotel in perfekter Lage zum Strand .

Posted Apr 13, 2015
Tolle Aufenthalt und prima Blick zum Meer. sehr sauber und gutes Frühstück. Sehr gern wieder !
Comment from Hotel Management
May 10, 2015 by jy, Hotel Management
Dear guest: We are thrilled to read that you had a great stay and that you enjoyed the great location and views overlooking the Mediterranean, as well as the breakfast. Thank you for staying with us and look forward to welcoming you back to the Sheraton Tel Aviv!
2 out of 5
by A verified traveler from München

Strandlage ohne besonderen Service

Posted Apr 13, 2015
Ich war mit zwei Kindern (11,13) für zwei Nächte im Sheraton Tel Aviv. Das Frühstück kostet pro Person 30 US-Dollar, wir haben das Hotel daher lieber ohne Frühstück verlassen. Service an der Rezeption eher unaufmerksam. Für den stolzen Preis hatte ich mehr erwartet, zumindest beim Auschecken mal die Frage, ob der Aufenhalt uns gefallen habe, auch die kam aber nicht. Die Benutzung des Sheraton-Parkhauses kostet noch mal extra.