Ratings based on 398 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Posted Dec 3, 2017
Great location, spacious rooms; have stayed here twice now and will definitely stay again. Hotel staff very friendly at check in and check out!
Comment from Hotel Management
Dec 8, 2017 by Management, Hotel Management
Thanks for your review! We'd love to have you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Posted Nov 24, 2017
Convenient to all activities. Our room with King bed and separate sofa/living area was spacious.
Comment from Hotel Management
Dec 8, 2017 by Management, Hotel Management
We sure appreciate your business and would love to have you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Very comfortable hotel close to Gondola

Posted Nov 22, 2017
Pros: Room was spacious, very comfortable, and well maintained. Balcony overlooking the creek was gorgeous. Continental breakfast had quality items.
Cons: Parking in the underground parking was a little challenging with a larger vehicle, but then finding parking anywhere in Telluride can be challenging.
Location: Telluride is a beautiful mountain town. You must see Bridal Veil falls while you are there. The free gondola will take you to Mountain Village.
Stayed here on business for a conference that I was attending in Mountain Village on the other side of the mountain. Proximity to the free gondola that runs between Telluride and Mountain Village was very convenient. I was able to walk to plenty of restaurants, shops, and bars in both Telluride and Mountain Village that I didn't need to get my car out of the parking garage for the entire duration of my stay.
Comment from Hotel Management
Dec 10, 2017 by Management, Hotel Management
Thanks for being our guest! Parking can definitely be tricky in Telluride. If we are lucky enough to get you back, please don't hesitate to ask for assistance with parking...we'd love to help..thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, Az

start to a week long vacation

Posted Oct 23, 2017
Pros: Location with parking. Staff was fantastic.
Cons: Wish we could have used porch.
Location: Parked the car and left it there. Able to walk everywhere, it was great. Took advantage of the free gondola. Great views.
Love the drive on the million dollar highway to get there. Met the friendliest people ever. Weather was perfect.
Comment from Hotel Management
Dec 8, 2017 by Management, Hotel Management
Thanks for your kind words regarding our staff...we're very lucky. Please come stay with us again (we're adding a nice fire pit to the outdoor patio)
2 out of 5
by A verified traveler from Arizona

Not a good experience

Posted Oct 9, 2017
Pros: Very good location
Cons: Honesty and integrity with Expedia. Book a rate and keep it.
We booked a deluxe room at a higher price and then days after booking I got two separate emails saying the rate went up to and then to an even higher rate of 23% I felt like this was a bait and switch set up and I was frustrated because it asked if I still wanted the room and there was no way to reply. When we got there the room we booked lost it's heat so they had to move us to a cheaper room 58% of hiked up rate, two rate levels down . Room was musty and very hot.
Comment from Hotel Management
Dec 8, 2017 by Management, Hotel Management
I'm so sorry for the issues with your stay. I think it might be a good idea to reach out to Expedia regarding your rate concerns as we never change rates after a booking has been made. I'd like to also apologize for the heat issues, we have made the necessary repairs and hope you will give us another chance on your next visit to Telluride.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location. Excellent staff.

Posted Oct 9, 2017
Pros: The location. It's the best in town. Guaranteed !!
Cons: Nothing
Location: Bars, restaurants, etc.. Everything is within walking distance.
This hotel is just located few meters (literally) from the gondola and the main street. The staff is very friendly and knowledgeable. I will come back to this hotel without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Comfortable and Cozy

Posted Oct 5, 2017
Pros: Extremely friendly and helpful staff. Check in was a snap and parking was easy. The continental breakfast was an added treat.
Location: We loved the fact that it was so close to the free mountain lift. It is convenient to local restaurants.
We arrived and were greeted by a friendly concierge who checked us in quickly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great location for fall visit

Posted Sep 29, 2017
Located at the base of the free gondola which takes you to the Mountain Village, we could peruse the town of Telluride and still had easy access to the Mountain Village. Our room was clean, comfortable and very relaxing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Great Location in downtown Telluride

Posted Sep 27, 2017
Pros: Proximity to everything
Location: River walk access is perfect for dog owners
We had a great stay. The property and location are excellent!
4 out of 5
Recommended
for Everyone
by A verified traveler from NH

Amazing shower

Posted Sep 27, 2017
The room was a good size, the bed wasn't the most comfortable. The bathroom was very nice and the shower was amazing! We liked having the gondola so close also loved the walking trails. The restaurant and bar were great too.