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Reviews of Chipeta Lodge

3.5 out of 5
Chipeta Lodge
304 S. Lena St, Ridgway, CO

Reviews

8.4

Very Good

Rating 10 - Excellent. 196 out of 369 reviews" "
Rating 8 - Good. 86 out of 369 reviews" "
Rating 6 - Okay. 43 out of 369 reviews" "
Rating 4 - Poor. 26 out of 369 reviews" "
Rating 2 - Terrible. 18 out of 369 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bob

Traveled with partner
Liked: Cleanliness
Nice property under construction
Stayed 2 nights in Mar 2024
Response from Bryon - GM on Mar 29, 2024
Thank you, please come and see us again!

10/10 Excellent

William, Newburyport

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
We needed an extra bed for our son and the property manager went out of his way to accommodate us. He was professional and courteous in every way and introduced us to the staff in case we needed additional service. The property is getting additional investment to update the furnishings and external features which will make the facility even more inviting. Ridgway is a great little town with some great food options. We were especially taken with a little place called the 66 Eatery.
Stayed 3 nights in Feb 2024
Response from Bryon - GM on Mar 29, 2024
Thank you for the kind words, hope to host your family again soon!

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Staff were awesome. Great spot to check out Telluride and the smaller Ski Towns 🎿
Stayed 2 nights in Feb 2024
Response from Bryon - GM on Mar 29, 2024
Thank you Matthew, come back next time you are in the area!

6/10 Okay

Doug

Needs updating

4/10 Poor

Karol

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Rooms are extremely clean and dining was wonderful, but no where was it listed that there would be construction due to new ownership. Hot tub off balcony did not work, continental breakfast was very simple. And the phone number listed did not work, and made it hard to contact the lodge. We were supposed to be comped one nights stay due to all the unknowns, but no one ever got back to us after several attempts of reaching out after finally getting a contact number.
Stayed 2 nights in Dec 2023

8/10 Good

Jassica

Stayed 1 night in Jan 2024

10/10 Excellent

Eric D, Broomfield

Stayed 2 nights in Dec 2023

10/10 Excellent

Cody

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The room was spacious, we have an 18 and 19 year old that slept in one room and then our 4 year old stayed in our room. We had fun calling the cat, Sargent Pepper up to say hi! The hot tub was really big and never crowded. We enjoyed playing games with our family in the reception area. They had a fireplace and games to choose from, it was lovely! We liked that quiet time started at 9, the restaurant was above our room, so we appreciated that they closed about that time too, so we didn’t hear the chairs and noise into the night. Overall I recommend for families!
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Chipeta
Excellent stay at the Chipeta Lodge. Room 420 was absolutely wonderful. Loved the rustic feel of the room and the living room and kitchenette was a nice to have.
Stayed 1 night in Dec 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities
Loved it especially having a private hot tub and fireplace! Great place for a romantic getaway
Response from Bryon - GM on Mar 29, 2024
Great! Come back and see us again soon!

8/10 Good

Bobbi

Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room, comes with everything you need and a nice hotub, just a little pricey but it makes sense aswell
Stayed 1 night in Dec 2023

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable rooms and amenities
Stayed 1 night in Dec 2023

8/10 Good

Roddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Arlana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms!
Stayed 1 night in Nov 2023

10/10 Excellent

tara

Stayed 2 nights in Nov 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities
Love the rooms, and hot tub
Stayed 1 night in Nov 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Great place in Ridgway!
A great place with lots of character. They are making some nice improvements and renovations and we could tell a big difference from our previous stay. More options for breakfast would be appreciated but not a deal breaker.
Stayed 1 night in Nov 2023

8/10 Good

Asami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the property and the room was great. The Clay’s were full of information about the area re shops and restaurants.
Stayed 1 night in Oct 2023

10/10 Excellent

art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Dewey

Stayed 2 nights in Oct 2023

10/10 Excellent

Deborah, Littleton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Close to family in Ridgway
Stayed 4 nights in Oct 2023

6/10 Okay

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Did not like the fact that there was no one at the check in or check out desk. No one to answer questions.
Stayed 1 night in Oct 2023

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Karthikeyan

Stayed 1 night in Oct 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very thorough.
Stayed 1 night in Sep 2023

10/10 Excellent

Jerrod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff great food and entertainment can't wait to go back!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Wes

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We got “upgraded” to a better room randomly, and it barely had any hot water, tub had drainage issues and shower head would not turn off. Hot tub on patio didn’t work but that wasn’t a necessity. The set up was very nice however. Beautiful room. Just inconvenient.
Stayed 1 night in Oct 2023

8/10 Good

Olga

Stayed 1 night in Oct 2023

4/10 Poor

Amber

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Chipeta Lodge this fall! We especially enjoyed the cozy yet spacious feel of our room and the beautiful pool and hot tub area. The staff members we spoke to were very kind and accommodating and were even able to help us check in early (an extra bonus after a cold and rainy night of camping before we arrived)! One downside of our stay was that a couple of the appliances in our room seemed outdated or broken. We couldn’t seem to get our dishwasher to do a decent job of cleaning dishes, and the remote for the gas fireplace was missing, but we were offered the option to switch to another room. Since we were just there for one night, this wasn’t too big of an issue. Overall, we loved our experience and would stay there again!
Stayed 1 night in Sep 2023

4/10 Poor

Alex

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Look somewhere else if you value comfort
Jade at front desk was absolutely amazing. So accommodating and a delight to interact with :) The room was garbage. Nowhere near the $380 we paid for it. Bugs everywhere, bathroom window latch was broken so we couldn’t close it. The room was so far from being ADA friendly for my family member she couldn’t even take a shower due to the design. We were confirmed for a room a hot tub but apparently renovations meant that wasn’t true. No extra blankets, fireplace was broken (had sticker indicating it was out of order). I wouldn’t come near this place for the price until they finish renovating. Period.
Stayed 1 night in Sep 2023

4/10 Poor

Greg

Disliked: Staff & service, property conditions & facilities, room comfort
Stay away picture misleading
Terrible don’t stay. Not what picture are posted they from 20 years ago. Couldn’t turn heat down shower didn’t Work no tv channels fireplace doesn’t work had to sleep with windows open. Ceiling fan so full of dust turned off right away. First negative post I have ever made take it to heart. PS this sure did not score me any points on our Anniversary. 350 but I will stay anywhere but here
Stayed 1 night in Sep 2023

4/10 Poor

Mary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Lori

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible. My room wouldn’t get below 75 degrees even though it’s 65 outside. Had to leave windows and door open to try to cool it down. When I complained to front desk, she gave me a bucket of ice and said I can access the pool to cool down. Restaurant is closed for renovations which I was not aware of. I was double charged. I complained, no refund. When checking out, no one was at the front desk. I found 2 employees who were also unable to find anyone to help. One of them texted the GM with no response. When I try calling the main hotel number I get a recording saying to contact via text. I sent a text, sent emails to the main hotel email and GM, no response. Found a number to the restaurant, that manager took my info, no response. Hotel owes me over $1000.
Stayed 2 nights in Sep 2023

2/10 Terrible

Lori

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. My room wouldn’t get below 75 degrees even though it’s 65 outside. Had to leave windows and door open to try to cool it down. When I complained to front desk, she gave me a bucket of ice and said I can access the pool to cool down. Restaurant is closed for renovations which I was not aware of. I was double charged. I complained, no refund. When checking out, no one was at the front desk. I found 2 employees who were also unable to find anyone to help. One of them texted the GM with no response. When I try calling the main hotel number I get a recording saying to contact via text. I sent a text, sent emails to the main hotel email and GM, no response. Found a number to the restaurant, that manager took my info, no response. Hotel owes me over $1000. This is unacceptable.

2/10 Terrible

Bonnie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertisement, the room was nothing like it showed in the pictures they put us in a handicap room. Nothing worked in the room the fireplace didn’t work, the air conditioner, which came out of the wall a wall unit which was ghetto head sound like it had a bird noise it all night. You can hear the people upstairs like they were right in the room with us. it really was a bummer we thought we were gonna have a nice place to stay and then they charge my card $319 for incidentals which we spent nothing there and really messed my account up. I’m not happy at all.
Stayed 1 night in Sep 2023

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2023

10/10 Excellent

Dianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were recently remodeled and very nice. The landscaping requires some attention but I didn’t appreciate the early morning noise associated with the mowing and other work going on. I was hoping to sleep past 8.
Stayed 1 night in Sep 2023

8/10 Good

Roddy

Business traveler
Liked: Room comfort
Cool spot in the mountains
I see the potential of this location. I enjoyed the hot pool and the surrounding. Unfortunately I came during upgrade season so the bar and restaurant were not open. Like every mountain town, staffing is an issue. The GM was very helpful in getting me in my room!
Stayed 2 nights in Sep 2023

2/10 Terrible

Ruthanne, Corona

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was the most unfriendly, rude I have ever experienced. The facility was extremely run down. My room was on the third floor, no elevator and no one helped me carry my luggage up to my room. My shower did not drain well leaving several inches of water for me to stand In as I showered, had to wait an hour for water to fully drain. When I checked out the staff couldn’t even look up from her phone.
Stayed 2 nights in Sep 2023

6/10 Okay

LEEANN

Liked: Cleanliness, room comfort
Disappointed
The specific room we stayed in was really the best part of the stay. There was a personal jacuzzi on the private back patio. Perfect for the evening. They advertise that they have a restaurant/dining in the lodge but it is under construction so it’s closed. Even when you call the restaurant is says the business hours, nothing about the “under construction” or temporary closure. We did walk to a within walking distance restaurant. The Spa is by appointment only so schedule ahead of time and don’t wait till you get there. I called right after check in approx 4:30 and no one answered. We didn’t have coffee filters in the room so we had to use a paper towel. The key to the door was tricky and we had to mess with that a bit. The complimentary breakfast was bagels, English muffins, granola for your yogurt, coffee and apples. My definition of complimentary is different from theirs. There was little to no effort put into providing a complimentary breakfast. This place was just about sold out when I rented our one night stay and for the price of the night I expected what they advertised. Their marketing tactics are for business not quality in what they provide. The property looks run down and nothing like the pictures. Until things are up and running they need to lower the price for a highly stay.
Stayed 1 night in Sep 2023

6/10 Okay

Poojitha

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Stayed 3 nights in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! We loved it!
Stayed 1 night in Aug 2023

6/10 Okay

Julie

Liked: Staff & service
Stayed 4 nights in Aug 2023