Interior
Check availability

Reviews of Black Bear Manor

3.5 out of 5
Black Bear Manor
118 6th Ave, Ouray, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 168 out of 223 reviews" "
Rating 8 - Good. 37 out of 223 reviews" "
Rating 6 - Okay. 10 out of 223 reviews" "
Rating 4 - Poor. 5 out of 223 reviews" "
Rating 2 - Terrible. 3 out of 223 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Clarissa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
My husband and I stayed here for 2 nights and really enjoyed our stay! The breakfast was delicious and the staff was very friendly and accomidating. They clean the hot tub every day and you can tell. There was only one trash can in our room that we had trouble finding and you have to use their lobby fridge for leftovers, not a big deal. The room could be of been cleaned better. Dust on the ceiling fan and top of headboard. Overall we would stay here again. Very homey feeling. Thank you for having us!
Stayed 2 nights in Feb 2024
Response from The Black Bear Staff on Mar 3, 2024
Thank you for taking the time to review The Black Bear Manor. We are so happy you had a good stay. Thank you for letting us know about the fan and headboard we will be sure that gets done. We hope to see you next time you are in the area.

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, quiet oasis three blocks off of Main St. Uber helpful and helpful staff. Great breakfasts.
Stayed 2 nights in Jan 2024
Response from The Black Bear Staff on Feb 18, 2024
Hi Chris thank you for the review we are so glad you enjoyed your stay. Hope to see you again !

6/10 Okay

Tricia K

Disliked: Cleanliness
The breakfast was great!
Stayed 1 night in Feb 2024
Response from The Black Bear Staff on Feb 18, 2024
Thank you for taking the time to review the Black Bear. Hope to see you again on your next trip to Ouray

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Black Bear and I'm so impressed with the hospitality and breakfast! Every meal was delicious and hearty. Also the happy hour of beer and wine was a plus! It was the perfect place to spend the weekend with friends!
Stayed 3 nights in Jan 2024
Response from BBM on Feb 3, 2024
We are so happy to host you again and are glad that you enjoyed your stay. Thank you for the review!

10/10 Excellent

Sunshine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to Ouray. It was simply amazing from beginning to end. We loved our room, the hot tub was great in the snow! We had a great experience! We truly enjoyed our host John, and he is an amazing cook! The breakfast was great both mornings. Thanks so much for the experience!
Stayed 2 nights in Jan 2024
Response from BBM on Feb 3, 2024
We are so glad you enjoyed your stay. Thank you for the beautiful review. We look forward to your next visit!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Wonderful experience. Outstanding host with great breakfasts.
Stayed 3 nights in Dec 2023
Response from The Black Bear Manor Staff on Dec 30, 2023
Thank you Jennifer for taking the time to review The Black Bear Manor. We appreciate the glowing review and hope to see you next time your in Ouray.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from The Black Bear Staff on Jan 8, 2024
Thank you for the fantastic score on your review of The Black Bear Manor. Hope to see you again

2/10 Terrible

Tonie

Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Our host John was awesome, and he cooks an amazing breakfast. The facility was very clean and welcoming. I would highly recommend staying here. We will definitely come back.
Stayed 4 nights in Nov 2023
Response from The Black Bear Staff on Dec 14, 2023
Thank you for taking the time to review The Black Bear Manor. Your kind review is appreciated. All the best

10/10 Excellent

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. It was our honeymoon and the owner brought us champagne and chocolates. He made an excellent full breakfast daily and the evening happy hour was really nice. Everything was very clean and we were within walking distance to restaurants. We used the hot tub a couple of times and it was very nice. Great place to stay!
Stayed 3 nights in Nov 2023
Response from The Black Bear Staff on Dec 14, 2023
Thank you for taking the time too review The Black Bear Manor. We are so happy you enjoyed your stay. And hope to see you again on your next trip to Ouray. Congratulations on your nuptials. All the best.

10/10 Excellent

Jayme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Black Bear Staff on Oct 31, 2023
Jayme thanks so much for review. Hope to see you next time you're in Ouray!

10/10 Excellent

Scott, Draper

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice B&B in a great location in Ouray. We were able to walk everywhere. John was very accomodating and served up a delicious breakfast.
Stayed 1 night in Oct 2023
Response from the Black Bear Staff on Oct 31, 2023
Hi Scott! Thank for taking the time to review The Black Bear Manor. We appreciate your kind words. Hope to see you a again on your next visit to Ouray. All the best.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time at Black Bear Manor
Enjoyed our one night stay at the Black Bear Manor. From the time at check-in we felt most comfortable. Our room was clean and put us at ease. The staff was friendly and accommodating. The next morning our breakfast was delicious and filling.
Stayed 1 night in Oct 2023
Response from The Black Bear Staff on Oct 31, 2023
Dear Carl,, we are so happy you enjoyed your stay!! Hopefully you can stay longer on your next visit to Ouray. All the best!

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay.
Stayed 2 nights in Oct 2023
Response from The Black Bear Staff on Oct 31, 2023
Hi Ron! thank you for taking the time to review The Black Bear Manor. At hope to see you again on your next visit to Ouray! All the best.

10/10 Excellent

Rick

Stayed 1 night in Oct 2023
Response from The Black Bear Staff on Nov 8, 2023
Thank you for taking the time to review The Black Bear Manor!

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed our stay at this bed and breakfast. Our room was clean and so beautiful, a perfect oasis after sleeping in our car for days 😂 They had complimentary beer and wine available, & cooked delicious food for us in the morning! I recommend
Response from The Black Bear Staff on Oct 31, 2023
Madison thank you so much for your kind words. We are so happy you enjoyed your stay and hope to see again. All the best

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Bear Manor is a definite player and our fav
Stayed 3 nights in Sep 2023
Response from The Black Bear Staff on Oct 31, 2023
Thank you Fred! All the best

6/10 Okay

Dana

Liked: Staff & service, property conditions & facilities
The property was lovely but the breakfast was not what you would expect at a B&B. Very dry breakfast burrito and fruit was minimal. Really not even a McDonalds breakfast level. So stay there and skip the breakfast - the property is very nice!
Stayed 1 night in Sep 2023

8/10 Good

James

Stayed 1 night in Sep 2023
Response from The Black Bear Staff on Sep 29, 2023
Thank you for taking the time review The Black Bear Manor!

10/10 Excellent

Aletris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay while visiting Ouray. I only wish we had more time so we could have stayed longer! The room was wonderful - comfortable bedding and a relaxing atmosphere. Loved the happy hour, getting to know some of the other guests. Breakfast was excellent and the proprietor was quite pleasant and helpful. I highly recommend staying here if you are visiting Ouray or the surrounding area. It's a short walk to the main street.
Response from The Black Bear Staff on Sep 29, 2023
Thank you for taking the time to review The Black Bear Manor. We are so happy you had a good time on your visit. We hope that next visit you can stay longer. Best Regards!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from The Black Bear Staff on Sep 29, 2023
We appreciate you taking the time to review The Black Bear Manor! All the best!

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from The Black Bear Staff on Oct 31, 2023
Thank you for taking the time to review The Black Bear Manor. All the best to you and yours

8/10 Good

Diedre, Colorado Springs

Traveled with family
The location is beautiful and the room was a great size. There were some areas of maintenance that needed to be addressed, but overall a good visit.
Stayed 2 nights in Sep 2023
Response from The Black Bear Manor Staff on Sep 12, 2023
Hi Diedre. Thank you so much for taking the time to review The Black Bear Manor. As well as, giving us some feedback. Safe Travels!

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Nice place. Amy, the host, was very friendly and helpful. She was new to the job, I believe, and really interacted with the guests. We all liked her.
Stayed 2 nights in Sep 2023
Response from The Black Bear Manor Staff on Sep 8, 2023
Laura thank you so much for taking the time to review The Black Bear Manor! We appreciate your kind words and it is great to hear that Aimee is doing a great job. Safe Travels! We hope to see you on your next trip back to Ouray!

8/10 Good

tim

Stayed 2 nights in Aug 2023
Response from The Black Bear Staff on Sep 29, 2023
We appreciate you taking the time to review The Black Bear Manor and hope to see you again. All the best!

10/10 Excellent

Alan

Stayed 1 night in Aug 2023
Response from The Black Bear Manor Staff on Sep 5, 2023
Thank you so much for taking the time to review The Black Bear Manor.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and just off the Main Street, so very quiet
Stayed 1 night in Aug 2023
Response from The Black Bear Staff on Sep 1, 2023
Renee thanks so much for taking the time review The Black Bear Manor. We appreciate you and hope to see you on your next visit to Ouray.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Not what I expected
Beautiful B&B! It was self-check-in which was ok, but I felt like I was intruding in someone's home because we Never met anyone. The young lady that served our breakfast was in & out of the dining room so quickly & quietly that we never had a chance to ask questions about the area, which we had never visited before. We would have appreciated a more welcome environment & not felt so 'alone' if someone - the owner, the cook, Anyone - would have taken the time to get to know us just a little & be available for us, like you find at a hotel. It was a beautiful place, but I wont be returning to this B&B. It's just not as efficient & friendly as other B&B's we've stayed in.
Stayed 1 night in Aug 2023
Response from The Black Bear Manor Staff on Sep 5, 2023
Thank you for taking the time to review The Black Bear Manor. We appreciate your input. And we sure sorry you didn't feel at home. We have had some staffing and job assignment changes and we are so sorry that those things affected your stay. Hopefully you will give us another try on your next visit to Ouray as things are running smooth again!!!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hospitality
Stayed 3 nights in Aug 2023
Response from The Black Bear Staff on Aug 31, 2023
Hi Michael! Thank you for taking the time to review The Black Bear Manor. We hope to see you on your next trip to Ouray. Safe Travels!

8/10 Good

Sheena, Axminster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2023
Response from The Black Bear Staff on Aug 21, 2023
Thank you! Hope to see you on your next visit to Ouray.

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cute rooms, nice amenities. Would definitely stay again.
Stayed 1 night in Aug 2023

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Average place to stay
Confusing check in procedure, poor execution on early breakfast, and just average place to stay overall.
Stayed 1 night in Aug 2023
Response from Black Bear Manor on Aug 16, 2023
Dear Kenneth, we are so sorry you did not have a good experience. If you could please let us know what was confusing about the check in procedure, we would appreciate it tremendously. You can message us through our website. I am very sorry early breakfast was not to your satisfaction, if you message us through our website we would be happy to provide a discount to apologize.

2/10 Terrible

Louis

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very poorly managed.
Stayed 1 night in Aug 2023
Response from Black Bear Manor on Aug 16, 2023
Dear Louis, we are so sorry that you did not have a good experience. If you could let us know what was not satisfactory we would appreciate it a great deal, and will make every effort to improve. You can message us anytime through our website.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Black Bear Manor Staff on Aug 4, 2023
Thank you so much for taking the time to score The Black Bear Manor. We appreciate you and hope to see you again next time your in Ouray.

10/10 Excellent

Rozena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Black Bear Manor on Aug 4, 2023
Thank you for taking the time to score The Black Bear Manor. We hope to see you next time you are in Ouray. Safe Travels!

4/10 Poor

Kara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We were excited about this B&B, but had a couple issues during our stay with the worst being NO breakfast ever provided. The room was great with bed being comfy and room was clean. The room temperature was not particularly cool for a summer day. The portable air conditioner unit didn't work great and we slept without covers initially. But the biggest and most disappointing issue was NO ONE was there to prepare the breakfast portion of the bed & BREAKFAST. All the guest had signed up for the 8am or 9am breakfast and neither were served. Noone showed up to fix it, the kitchen was still dirty from the day before, the happy hour from the previous evening was still sitting out, empty bottles and bowls of water from the melted ice and no one had made coffee for any of the guest that morning either. Many calls went out to management by numerous guest (no one seems to be is onsite) without quick responses. There was lots of confusion with most of the gueat during this time. Whoever finally responded to my text to management, stated a breakfast refund would be issued and that did occur later in the day. But what a waste of a morning waiting around for breakfast when we are in a beautiful destination and have many outdoor activities to start our day with. We wont be back!!
Stayed 1 night in Jul 2023
Response from Black Bear Manor on Aug 16, 2023
Dear Kara, we at the Black Bear Manor apologize deeply and sincerely for this experience. The employee who was responsible for this incident is no longer with the Black Bear Manor, and we assure you that we do not consider this level of service to be even close to acceptable. We try hard to provide a wonderful experience for our guests, and we are truly sorry that this happened, and we are doing everything we can to ensure it does not happen again. If there is anything we can do to make you feel better about your stay, including a further discount, please email us through our website, and we will get back to you. We apologize sincerely and we hope you will give us another chance in the future.

10/10 Excellent

shonda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Black Bear Staff on Aug 4, 2023
We appreciate you taking the time in submitting a score for The Black Bear Manor. We hope to see you next time you are in Ouray. All the best

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Black Bear Staff on Aug 4, 2023
Thank you for taking the time in submiting a score for The Black Bear Manor. We appreciate you and hope to see you next time you are in Ouray.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was as expected. Verry close to the river and within walking distance of the busiest part of town and places to eat. Breakfast was much lower quality than expected. Eggo waffles made in advance, tend to be tuff. Other ammeneties were very nice. Free wine and beer service was great.
Stayed 1 night in Jul 2023
Response from The Black Bear Manor Staff on Jul 22, 2023
Thank you Lisa for taking the time to review The Black Bear Manor. We appreciate your input and will take a look at what we can do better in the kitchen to improve our breakfast. Thanks so much. And Travel Safe!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Very nice room with jetted tub, delicious home made breakfast every morning, and happy hour every afternoon with complimentary beer & wine. Location is easy walk to restaurants and stores. Very nice staff.
Outdoor sitting area
Stayed 3 nights in Jul 2023
Response from The Black Bear Staff on Jul 9, 2023
Thank you Kelly for taking the time to review The Black Bear Manor. Your kind words are appreciated and we hope you choose the manor next time you are in Ouray. Safe Travels!

8/10 Good

Traci

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast is either at 8 or 9 so if you need to be somewhere earlier, 3 course breakfast doesn't work. It was in a great location. The hot tub was nice. Property manager was really nice. Pretty small room for $430. They did offer some refreshments in the evening. Didn't have a creek view but you can walk a very short distance to see it.
Stayed 1 night in Jul 2023
Response from The Black Bear Staff on Sep 1, 2023
Hi Traci thank you for taking the time to review The Black Bear Manor.

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean,airey room
Stayed 1 night in Jul 2023
Response from The Black Bear Staff on Jul 4, 2023
Thank you for taking the time to review the Black Bear Manor. Hope to see you again. Safe Travels!

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Black Bear Manor Staff on Jun 29, 2023
Thank you so much for a perfect score. We hope to see you next time you are in Ouray. Safe Travels!

8/10 Good

John W

Traveled with partner
Liked: Cleanliness, staff & service
Facility is neat and tidy, room was clean and nice. Only problem was that the room didn't have chairs to sit on in the room, we had to either sit on the bed or use living spaces out side of the room. They have a 3rd floor observation room with comfy chairs and a couch that we made good use of.
Stayed 1 night in Jun 2023
Response from The Black Bear Manor Staff on Jun 29, 2023
Thank you for taking the time to review the Manor. We appreciate your input and will work on this soon. We hope to see you again. Best Regards

10/10 Excellent

Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Clean Would definitely come back
Stayed 1 night in Jun 2023
Response from The Black Bear Manor Staff on Jun 19, 2023
Hi Weston. Thank you so much for taking the time to review The Black Bear Manor. We appreciate your kind words and hope to see you next time you are in Ouray.

8/10 Good

Carol, Prescott Valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a well maintained, charming B&B that is walking distance to restaurants and shops. The setting is lovely. We had only brief contact with the staff member but she was very sociable and pleasant.
Stayed 1 night in Jun 2023
Response from The Black Bear Manor Staff on Jun 19, 2023
Hi Carol. Thank you for taking the time out to review the Manor. We appreciate your kind words and hope to see you next time you are visiting Ouray. Travel Safe!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and peaceful property. Breakfast was homemade and excellent. House manager is so kind, accommodating and helpful. A wonderful find, I will return.
Stayed 3 nights in Jun 2023
Response from The Black Bear Manor on Jun 9, 2023
Jessica thank you so much for reviewing The Black Bear Manor. We appreciate your kind words. We hope to see you on your next trip to Ouray. Safe Travels.

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a bed and breakfast and so it lives up to your expectation. It is a quaint little property in a lovely location.
Stayed 3 nights in Jun 2023
Response from Black Bear Manor on Jun 7, 2023
Sandra, thank you so much for your kind review. We are so happy you enjoyed your stay and hope you stay with us next time you are in Ouray. Safe Travels! The Black Bear Manor

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room! Beautiful facilty. Rose is great host. Fantastic breakfast, better than $35.00 i would spend at restaurant. Only wish I had time for a second night. We will return!
Stayed 1 night in Jun 2023
Response from The Black Bear Manor on Jun 7, 2023
John, we are so happy that you enjoyed your stay and you enjoyed breakfast. Please come stay with us again when your in Ouray. Safe Travels!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from The Black Bear Manor on Jun 7, 2023
Brenda, Thank you for your review