Ratings based on 810 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Don't stay here!

Posted Jul 14, 2017
Dirty bed sheets, blood on wall by headboard, and mold in shower.
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Posted Jul 6, 2017
Easy to find. Close to Old Town as well as The Promenade--upscale shopping. Clean, quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel w/easy frwy access

Posted Jun 22, 2017
Pros: Great value; close to gambling, dinning, and golf. Very nice free breakfast. Adequate pool and exercise faciliti
Friendly staff; clean facility, good/comfortable beds
5 out of 5
Recommended
for Everyone
by A verified traveler from alpine, ca

Would stay here again

Posted May 26, 2017
Pros: LOVED that we had a shuttle to take us to the wineries. That was a huge plus. Hoping hotel keeps this service
Close proximity to many wineries, shopping and restaurants. Hotel staff was awesome. We originally requested room with king bed and sofa sleeper. Once we arrived, decided we preferred 2 queen beds. Staff was able to accommodate this and did so with a smile
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Close to downtown,

Posted May 23, 2017
Pros: Staff was very helpful.
Cons: Newer carpeting in the room and more hanging clothing racks.
Location: Close to wine country and downtown.
Pleasant, clean room. Breakfast was good. Staff was helpful. Close to all that Temecula Valley has to offer.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Perfect

Posted Apr 20, 2017
Pros: Breakfast, free shuttle
Cons: Nothing I can think of
Location: Good location, close to Old Town
I stayed here with two of my girls for a wine tour and our stay was great. The room was clean and quiet, the staff very helpful and the breakfast was really good. When we got there, we found out that we could have passed on the tour and had the shuttle take us to different wineries. Would definitely stay there again for that reason alone.
Comment from Hotel Management
Apr 25, 2017 by Kathy, Hotel Management
Thank you for choosing to stay here with us. I am so glad that you enjoyed wine country but thrilled to see that you will return to stay again!
3 out of 5
by A verified traveler from Colorado

Mixed Review

Posted Apr 20, 2017 on Orbitz
Pros: location
Cons: For what we paid, I expected more attention to detail - see room problems above.
Location: Right off the 15 highway. Just 5 minutes to Old Town Temecular and 7 minutes to the beginning of the winery district.
Overall, the hotel stay was OK. Room was clean and the staff was cordial. It's the little things that were disappointing. The mode switch on the air conditioner was broken, the bath tub didn't drain very well so you were in 6 inches of water by the end of your shower, and the refrigerator stopped working on day 2. Typical average hotel.
Comment from Hotel Management
Apr 25, 2017 by Kathy, Hotel Management
I do apologize for the maintenance issues in your room. I do agree that all should be in proper working condition upon arrival. I will certainly address these issues with my maintenance staff.
2 out of 5
by Karem

Bad house keeping

Posted Apr 16, 2017 on Hotels
Bed was damp and all they did was give me extra blankets and said there was nothing else they could do.
Comment from Hotel Management
Apr 18, 2017 by Kathy, Hotel Management
So sorry for what you experienced here at the hotel. The hotel should have definitely done more for you to make sure you were comfortable. I certainly will address this with my staff members
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Good Stay

Posted Apr 16, 2017
We came to Temecula for a wedding at one of the local wineries.The hotel is very well located - near the freeway, near restaurants, and not far from wine country. The bed was a little hard and most of the TV channels didn't work, but otherwise it was a good stay. Can't beat free wifi!
Comment from Hotel Management
Apr 18, 2017 by Kathy, Hotel Management
Sorry that we were experiencing television issues. I want to assure you that my maintenance staff has been working on with our provider and hopefully all has been rectified.
4 out of 5
by A verified traveler

Posted Apr 15, 2017 on Hotels
We had a great visit and stay.
Comment from Hotel Management
Apr 18, 2017 by Kathy, Hotel Management
Thank you for choosing to stay here so happy that you had a great stay.