Ratings based on 478 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Good location for Hemet CA

Posted Jul 22, 2017
Pros: Breakfast.
Cons: Rebuild it!
Location: Good location. Diamond Lake Museum is very nice.
It was noisy. Doors have to be slammed or they don't close completely. With kids going in and out, you can just imagine the noise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boise, Idaho

An Oasis of a Hotel

Posted Jul 10, 2017
Pros: Everything.
Cons: Nothing.
I don't know where to start. The staff is friendly and very helpful no matter what your question or need. A nice little business center is provided in the lobby. A comfortable full complimentary breakfast in the morning. Our room was perfectly clean, new, modern, cool and oh so comfortable. We could have stayed a week in the room. Nice amenities we didn't expect like a second sink for general use in addition to the bathroom sink. The pool and jacuzzi were in top condition and although just off the parking lot was secluded from the lot and the street. I could go on and on.
Comment from Hotel Management
Jul 11, 2017 by Bharati , Hotel Management
Thank you Jay! It was an absolute pleasure reading your compliments on our wonderful staff and comfortable accommodations. We can't wait to welcome you back as our guest! Thanks again for choosing Quality Inn Hemet! Warmest Regards, Bharati P. General Manager
3 out of 5
by A verified traveler

Posted Jul 10, 2017
Between the hard mattress and the noisy air conditioner I didn't get much sleep.. The noisy air conditioner was going on and off every ten minutes, and it wasn't quiet.
Comment from Hotel Management
Jul 11, 2017 by Bharati , Hotel Management
We are so sorry to hear you did not have a restful night as our guest. Please accept our apologies for your discomfort with our mattress and air conditioning. We hope your future travels are much more comfortable. Kindest Regards, Bharati P. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from HEMET

Front desk staff

Posted Jul 9, 2017
Pros: Close to my home I was displace from.
Cons: When you're kicked out of your home for repair you should be able to rent the room early! Paid for a day I never used
Location: Close to shopping.
More than helpful with booking my online room. Never had the chance to try the free Bf. but sure it was fine. Room was clean , heat was a big factor over 100 degrees so room could not cool off.
Comment from Hotel Management
Jul 13, 2017 by Bharati, Hotel Management
Thank you for your comments. We are so sorry to hear you had to leave your home for repairs. We hope everything is better now. Thank you for being our guest. I know it has been incredibly hot here, hopefully you were able to enjoy our refreshing pool. Best of Luck, Bharati P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Rooms

Posted Jul 6, 2017
There was nice counter space and a small kitchen sink!
Comment from Hotel Management
Jul 11, 2017 by Bharati, Hotel Management
We are thrilled you enjoyed our well equipped rooms! As you travel it is nice to have a little extra space to make yourself at home. We hope you will come visit us again in wonderful Hemet, Ca! Best Wishes, Bharati P. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, California

Decent

Posted Jul 2, 2017
Hotel was decent. The air conditioner would work sometimes. One of the locks broke off the first night. The bed was comfy though and the room was clean. The best part was the breakfast. The waffles were delicious.
Comment from Hotel Management
Jul 5, 2017 by Bharati, Hotel Management
Thank you for your comments and feedback Claudia. We are delighted you found our rooms comfortable, our breakfast delicious, and our beds dreamy. I'm sorry to hear about your door lock. Next time please let us know and we will be happy to fix it right away. Thank you for being our guest and please come again! Warm Regards, Bharati P. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2017
Cons: a/c so they run all the time, can keep fan as white noise...
Great hotel, great breakfast, nice people. However, I need GOOD a/c and the a/c was iffy in both rooms in which I stayed. I would recommend to someone not as temperature sensitive as I am. Pet friendly!
Comment from Hotel Management
Jun 13, 2017 by Bharati, Hotel Management
Thank you for your comments and feedback. I am so sorry to hear our a/c units were not what you were looking for. I hope all our other great amenities and qualities were able to make up for the issues with our a/c. We hope you will come visit us again! Warmest Regards, Bharati P. General Manager
3 out of 5
by A verified traveler from CA

Pretty good but smoky smelling

Posted May 24, 2017
Our non-smoking room still had a smoky smell, that's pretty much only reason for not giving it all 5 stars. Bed was comfortable and breakfast buffet was very good, room amenities were good too. Great value for the price if you can get past the smell.
Comment from Hotel Management
May 25, 2017 by Bharati, Hotel Management
Thank you for your comments. We are so happy you were comfortable in our rooms and found our beds cozy for your night as our guest. Please accept my apologies for any smoke odor in your room. Next time please let us know and we will do everything possible to make it right. We want you to enjoy every moment with us. We hope you will return and allow us to show you how great your stay should be! Warm Regards, Bharati P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Diamond valley lake

Posted May 17, 2017
Pros: Great value
Cons: Not much
Location: worked for our fishing trip
Easy check-in and out, clean and quiet. One night does not give much information.
Comment from Hotel Management
May 25, 2017 by Bharati, Hotel Management
Thank you for your perfect five star rating! We are absolutely thrilled you were able to enjoy the beautiful Diamond Valley Lake. It is so beautiful this time of year, and hopefully the fishing was great too! We hope you will return for another fantastic round of fishing. Best Wishes, Bharati P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from hemet

Love it here ❤️Wish I could live there

Posted May 9, 2017
Had awesome time being able to do whatever I want
Comment from Hotel Management
May 10, 2017 by Bharati, Hotel Management
We wish you'd come stay forever too, Isaiah! It is always a pleasure when our guests feel like we are their home away from home. We are delighted you were comfortable and enjoyed your visit. We look forward to welcoming you back soon! Warm Regards, Bharati P. General Manager