Nice Enough but disappointed too.
Posted Sep 30, 2016
Room was better than expected, clean and comfortable. Free breakfast was a nice touch. Graveyard and morning staff were not the friendliest or helpful, but the evening lady was very pleasant, wish I could remember her name. Only complaint, tub clogged, when I discussed it with the graveyard staff she said I would have to wait till maintenance at 9 AM. I asked if I could just have another room, it would be hours before they could get to it, without even considering or looking she said no within seconds. After the tub was unclogged, later that evening the toilet stopped up! Figured why bother mentioning it, I would be waiting till 9 AM anyway and I had a flight that morning.
Comment from Hotel Management
Oct 2, 2016 by Bharati P., Hotel Management
Thank you for staying with us. We're sorry to hear that your stay was less than pleasant. Based on your experience, we certainly need to address some courtesy with our staff. It is unacceptable that we were unable to make things right when your room experienced plumbing issues. We never want you to feel like you can't contact the front desk for help. I sincerely hope your future travels are more pleasant.