Ratings based on 777 Verified Reviews

4.0 out of 5
76% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Friendly Staff

Posted Jun 25, 2018
Checking in and out was a nice experience The staff was friendly and knowledgeable about the area.
5 out of 5
by A verified traveler

Posted Jun 23, 2018
It was very nice
5 out of 5
by A verified traveler from Sacramento

Posted Jun 16, 2018
The staff was good, room clean, facilities nice. I would definitely return.
Comment from Hotel Management
Jun 16, 2018 by Rachel, Hotel Management
Thank you for sharing your wonderful feedback. Nothing is better than hearing our guests have had a great stay with us. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near wine country

Posted Jun 16, 2018
Friendly staff, clean room, and a comfortable bed.
Comment from Hotel Management
Jun 16, 2018 by Rachel, Hotel Management
Thank you for your great feedback. We truly enjoyed having you stay with us and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet hotel

Posted Jun 7, 2018
Very clean and the staff is very nice. We came down for breakfast and the lobby staff was very nice and breakfast staff was very friendly and helpful.
Comment from Hotel Management
Jun 8, 2018 by Rachel, Hotel Management
Thank you for sharing your wonderful feedback. We love what we do and nothing is better than receiving positive feedback from our guests. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted Jun 4, 2018
Comment from Hotel Management
Jun 6, 2018 by Rachel, Hotel Management
Thank you for your great feedback. We hope to see you again.
2 out of 5
by A verified traveler

Posted Jun 2, 2018
Checked in with staff early. They were very courteous, patient, and helpful. Whlle checking into room 112, the room next door 113's door was wide open and all the bedding and mattresses were in an up heavel state and were being treated with a very strong chemical. I asked maintenance what was wrong and they said it was being treated for bed bugs. Maintenace said the former occupance complained of being bitten by little bugs. Not a comfortable feeling checking in.
Comment from Hotel Management
Jun 6, 2018 by Rachel, Hotel Management
Thank you for bringing this experience to our attention. I completely understand how this would make you feel checking into our hotel for the first time. Upon inspecting the room there were no Bed Bugs discovered nor any other type of insect. It is extremely rare that we receive a complaint like this from a guest which is why we take it so seriously. Any report of this type is very serious which is why we always pull the room apart and check and treat as precautionary. Bed bugs and other bugs in a hotel are an extremely serious issue. If a guest ever states to us a concern we always handle it very diligently to make sure there is nothing in the room and that if there is no other rooms are affected. In this case there was nothing in the room discovered. Again I truly apologize about this experience and hope that you may stay with us again as this an extremely rare incident .
5 out of 5
by A verified traveler

Posted May 25, 2018
Comment from Hotel Management
Jun 1, 2018 by Rachel, Hotel Management
Thank you for your great review. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted May 22, 2018
Fast check in and friendly staff
Comment from Hotel Management
May 23, 2018 by Rachel, Hotel Management
Thank you for your great feedback. We are so happy you enjoyed your visit. We hope to see you again soon.
4 out of 5
by A verified traveler from Pasadena

Posted May 12, 2018
Nice hotel, not too far from the winery. Only stayed for 1 night but so far a good one.
Comment from Hotel Management
May 16, 2018 by Rachel, Hotel Management
Thank you for your great feedback. We enjoyed having you as our guest and hope to see you again soon.