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Reviews of Quality Inn Temecula Valley Wine Country

2.5 out of 5
Quality Inn Temecula Valley Wine Country
27338 Jefferson Ave, Temecula, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 472 out of 1003 reviews" "
Rating 8 - Good. 342 out of 1003 reviews" "
Rating 6 - Okay. 94 out of 1003 reviews" "
Rating 4 - Poor. 56 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from Siew on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

LORENA

Liked: Staff & service
Poor internet and very loud neighbors. Very hard to sleep. Not a great experience 😕
Stayed 4 nights in Apr 2024
Response from Siew on Apr 15, 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Fausto, St-Laurent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal
Stayed 1 night in Mar 2024
Response from Siew on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fausto, St-Laurent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal
Stayed 1 night in Apr 2024
Response from Siew on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fausto, St-Laurent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal
Stayed 1 night in Apr 2024
Response from Siew on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, enjoyed the stay., Room could use a clock.
Stayed 1 night in Mar 2024
Response from Siew on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Danny

Traveled with group
Liked: Cleanliness, staff & service, amenities
Es un poco antigua y se ve un poco descuidada aún así está en buenas condiciones y se hospeda uno a gusto
Stayed 1 night in Apr 2024
Response from siew on Apr 11, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eating area cleanness.
Stayed 2 nights in Apr 2024
Response from siew on Apr 11, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Traveled with family
Liked: Amenities
Clean and fast check in
Stayed 1 night in Apr 2024
Response from siew on Apr 11, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Bed and pillows were comfortable and warm! Breakfast was also great and convenient hours. Overall great stay and would return!
Stayed 1 night in Mar 2024
Response from siew on Apr 11, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
The smell inside the restroom was unbearable and we had to keep the door closed at all times
Stayed 1 night in Apr 2024
Response from Siew on Apr 8, 2024
Thank you so much for your feedbck. we apologized for any inconvenience Feel free to reach out at anytime for any questions or assistance as we have front desk staff available 24/7.

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Siew on Apr 6, 2024
Thank you so much for your feedback. We appreciate the opportunity to host you for you stay.

8/10 Good

German

Stayed 3 nights in Mar 2024
Response from Siew on Apr 5, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Darsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet!
Stayed 1 night in Mar 2024
Response from JN on Apr 2, 2024
Thank you so much for taking the time to complete our survey! We appreciate your kind words and hope to host you again for any future stays.

2/10 Terrible

Suzanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JN on Apr 2, 2024
Thank you for taking the time to complete our survey. We are so sorry to hear you did not enjoy your stay with us. Were you able to contact the front about anything thank failed to satisfy your stay with us?Again we are so sorry for failing to meet your standards.

2/10 Terrible

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was very dirty. Stains on sheets and everything else with fabric. Bathroom still had dirty rags and hair in it with tons of dust everywhere.
Stayed 1 night in Mar 2024
Response from FD on Mar 31, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Temecula Valley Wine Country. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleanliness and state of your room upon check in. Were you able to reach out to our front desk about these concerns during your stay? Rest assured we have informed housekeeping of these issues and will be aaddressed immediately. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Mar 2024
Response from siew on Mar 29, 2024
Thank you so much for your feedback. We appreciate the opportunity to host you for you stay.

10/10 Excellent

Fausto, St-Laurent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall
Stayed 1 night in Mar 2024
Response from Siew on Mar 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fausto, St-Laurent

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Affordable stay with good breakfast included. Friendly staff. Good experience overall.
Stayed 1 night in Mar 2024
Response from JN on Mar 27, 2024
Thank you so much for letting us know about your recent stay with us. We are so happy to hear you enjoyed your stay! We hope to get the opportunity to host you again for any future travels in the area

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect little hotel!
Stayed 1 night in Mar 2024
Response from Siew on Mar 24, 2024
Thank you so much for your feedback. We appreciate the opportunity to host you for you stay.

6/10 Okay

Tin

Liked: Staff & service
staff service are excellent.
Stayed 1 night in Mar 2024
Response from Siew on Mar 22, 2024
Thank you so much for your feedback. We appreciate the opportunity to host you for you stay

8/10 Good

Russell

Stayed 2 nights in Mar 2024
Response from siew on Apr 11, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bradford

Traveled with partner
Liked: Amenities
It was quiet and clean, but the rooms need some attention, shower tub was plug, drainage very slow, need more electrical switches, some of them are not working. The problem can use some up dated.
Stayed 4 nights in Mar 2024
Response from JN on Mar 20, 2024
Thank you so much for taking the time to complete our survey. We appreciate all feedback as we use this to comtinue to improve the stay for all of our guests and we will be addressing these issues immediately.

10/10 Excellent

Stephen, napa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD on Mar 17, 2024
Thank you so much for taking the time to complete our survey. We are so happy to hear your enjoyed your stay!

10/10 Excellent

Song, Richmond Hill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is really convenient.
Stayed 1 night in Mar 2024
Response from fd on Mar 14, 2024
THank you so much for taking the time to review our hotel. We are so happy to hear you enjoyed your stay with us

8/10 Good

Beatrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and room was comfortable.
Stayed 2 nights in Mar 2024
Response from FD on Mar 8, 2024
Thank you so much for taking the time to complete our survey. We are so happy to hear you enjoyed your stay with us!We hope to host you again in the future for any returning travels to the area!

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional, polite and helpful. I would stay here if in the area again.
Stayed 1 night in Mar 2024
Response from fd on Mar 6, 2024
thank you so much for your ind words, we are so happy to hear you enjoyed your stay with us. We hope to be able to host you again in the future!

8/10 Good

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely hidden from the main drag!!
Stayed 1 night in Mar 2024
Response from FD on Mar 5, 2024
Thank you for taking the time to complete our survey!We are so happy to hear your enojyed your stay with us.

4/10 Poor

Wanda

Disliked: Property conditions & facilities
This place is in need of a facelift! So old and outdated. Wfi didn’t work either! Also, way over priced!
Stayed 1 night in Mar 2024
Response from Fd on Mar 5, 2024
THank you for taking the time to complete our survey. We appreciate all feedback as we use this to continue to improve.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and speedy service at cheek in.
Stayed 1 night in Mar 2024
Response from FD on Mar 5, 2024
Thank you so much for your kind words. We are so happy to hear your enjoyed your stay with us!We hope to have the opportunity to host you again in the future.

10/10 Excellent

Jacqui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the best places I’ve stayed in. The entire staff was amazing! The lady at the front desk was very kind and helpful
Stayed 1 night in Feb 2024
Response from FD on Feb 27, 2024
Thank you so much for your kind words! We will be sharing this with our staff! We hope to see you again for any future travels in the area.

6/10 Okay

Roland

Liked: Cleanliness, staff & service
TV did not work and it took 3 tries to get the room key to work
Stayed 1 night in Feb 2024
Response from FD on Feb 27, 2024
I am so sorry to hear about these issues during your stay. Were you able to reach out to our 24hr front desk staff about this this? Again we are so sorry and hope to host you for a more satisfactory stay in the future

10/10 Excellent

Jose

Stayed 2 nights in Dec 2023
Response from FD on Feb 27, 2024
Thank you so much for taking the time to complete our survey. We are so happy to hear you enjoyed your stay with us.We hope to see you again for any future travels in the area.

10/10 Excellent

Levon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Quality Inn Temecula Valley Wine Country, and I must say it was a delightful experience from start to finish. The hotel's prime location in the heart of wine country added an extra layer of charm to my visit. One of the highlights of my stay was the complimentary breakfast offered by the hotel. The selection was impressive, with a variety of options to suit different tastes. The dining area was spacious and well-kept, providing a pleasant environment to start the day. The hotel's outdoor pool and hot tub were a refreshing way to relax, offering a peaceful escape with a lovely view of the surrounding area. The well-maintained grounds added to the overall appeal of the property, creating a serene and comfortable atmosphere.
Stayed 1 night in Feb 2024
Response from FD on Feb 21, 2024
Thank you so much for taking the time to fill out our survey. We are so happy you enjoyed your stay with us. We hope to get the opportunity to host you again in the future!

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice, just there was a party and they where yelling and very loud literary all night. Unable to rest well.
Stayed 1 night in Feb 2024
Response from FD on Feb 19, 2024
Thank you so much for your kind words. We are so sorry to hear of any noise issues.

10/10 Excellent

EDWARD JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
great exp
Stayed 1 night in Feb 2024
Response from fd on Feb 21, 2024
Thank you so much to comlpeting our survey. We strive to provide excellent stays for all of our guests and are so happy to hear you enjoyedyour stay with us.

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right off the Freeway 15 very easy too find and very nice king size bed, Love it !!
Stayed 2 nights in Feb 2024
Response from FD on Feb 15, 2024
Thank you so much for completing our survey about your recent stay with us. We are so happy to hear you enjoyed your time with us. We hope to have the opportunity to host you again in the future.

10/10 Excellent

Joseph A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my stay at this Hotel the room was really comfortable and clean the hotel staff were very nice and the location was close to everything. when I go there again I will definately stay at this Hotel again
Stayed 1 night in Jan 2024
Response from FD on Jan 31, 2024
Thank you so much for your kind words! We work hard to provide excellent stays for all of our guests and I will be sharing your kind words with our staff here. We look forward to hosting you again in the future!

6/10 Okay

jeff

Liked: Staff & service
Disliked: Property conditions & facilities
need an upgrade
Stayed 2 nights in Jan 2024
Response from fd on Jan 30, 2024
THank you for taking the time to complete our survey. We use this to continue to improve. We hope to host you again in the future

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly conveinant clean would stay here again
Stayed 1 night in Jan 2024
Response from FD on Jan 30, 2024
Thank you so much for taking the time to complete our survey. We value guest feedback as we use this to continue to improve. We hope to see your again soon for any future travels in the area

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to freway
Stayed 1 night in Jan 2024
Response from FD on Jan 30, 2024
Thank you so much for completing our survey! We are overjoyed to hear you enjoyed your stay with us!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Only staying one night but room is clean and staff is friendly and professional. Convenient location.
Stayed 1 night in Jan 2024
Response from FD on Jan 30, 2024
Thank you so much for completing our survey! We are so happy to hear you enjoyed your stay with us!We hope to get the opportunity to host you again for any future stays in the area

8/10 Good

Mark

Would prefer room service more frequently
Stayed 4 nights in Jan 2024
Response from FD on Jan 26, 2024
Thank you so much for your valued feedback! We use this to continue to improve !We hope tyo host you again for any future stays in the area

8/10 Good

Young Yong

Stayed 1 night in Jan 2024
Response from FD on Jan 25, 2024
Thank you very much for completing our survey!We are overjoyed to hear you were pleased with your stay with us. We hope to see you again for any future travels in the area!

10/10 Excellent

Pia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and cost for room was great!
Stayed 2 nights in Jan 2024
Response from FD on Jan 25, 2024
Thank you so much for your feedback with the survey! We are so happy to hear your enjoyed your stay with us!We hope to be given the opportunity to host you again in the future.

10/10 Excellent

lai, Cupertino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FD on Jan 19, 2024
Thank you so much for completing our survey! Guest feedback is valued here as we use this to continue to improve. We are so pleased to hear you enjoyed your stay with us. We'll see you next time for any travels in the area

8/10 Good

Jaimee

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from FD on Jan 19, 2024
Thank you so much for taking the time to complete our survey. We are so happy to hear you enjoyed your stay with us! We hope to see you again for any future travels in the area

10/10 Excellent

VIRGINIA

Stayed 1 night in Jan 2024
Response from FD on Jan 19, 2024
Thank you so much for completing the survey. We are overjoyed to hear you enjoyed your time here. We hope to have the opportunity to host you again in the future.

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from FD on Jan 16, 2024
Thank you so much for completing our survey. We appreciate all feedback and are so happy to hear you enojyed your stay with us. Soon you again on your next visit in town.

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super nice and checked in with us after checkin to see if everything was ok. The room was extremely clean and a soft bed. Only issue was the walls are pretty thin and can hear normal conversations from the room next door. Elevator also smelled like pee. Other than that the hotel was good.
Stayed 1 night in Jan 2024
Response from FD on Jan 19, 2024
Thank you so much for your feedback! We use this to continue to improve. We are so sorry to hear of any uncleanliness from the elevator. We hope to be able to host you again in the future for any returning travels in the area