Ratings based on 1,732 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Bernardino, Calif

Wonderful Stay

Posted Aug 22, 2017
I was very surprised about how wonderful this room and place is. Wonderful Beautiful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Very peaceful and serene setting. Will definitely be back. Great for r and r from LA.
Comment from Hotel Management
Aug 19, 2017 by Austin Russell, Hotel Management
Thank you for staying with us! We are relieved you had a wonderful and relaxing experience here with us! Feel free to stop by again anytime! Best, Austin Russell Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Posted Aug 4, 2017
Very nice hotel right in the heart of wine country.
Comment from Hotel Management
Aug 19, 2017 by Austin Russell, Hotel Management
Thank you for submitting a review with us Jill! We are glad to hear that you enjoyed your getaway and hope you will share this comment with your friends and family! Hope to see you again very soon! Best, Austin Russell Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Tustin, CA

Free Upgrade to Villa/Both keys did not work

Posted Jul 31, 2017
Was upgraded to a Villa which was awesome! However could not enter our room after attending a wedding. Both keys did not work and we had to wait for hotel staff. My side of the bed was hard but my boyfriends was soft.
Comment from Hotel Management
Aug 19, 2017 by Austin Russell, Hotel Management
Thank you Heather for sharing your comments with our team. We are sincerely sorry for the inconvenience with the keys after the wedding and hope this didn't cause any unwanted stress. We are glad you enjoyed the villa and hope to see you return in the near future! Best, Austin Russell Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Great place to stay!

Posted Jul 30, 2017
The facility was great! The villa is located in the vineyard so you truly get to experience Temecula. The pool offered a nice break during the week. We would highly recommend this resort for your stay.
Comment from Hotel Management
Aug 19, 2017 by Austin Russell, Hotel Management
Thank you Mike for the wonderful comments. We are glad to hear you were able to take of advantage of the amenities we have to offer! We hope to have you back soon! Best, Austin Russell Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Fountain Hills, AZ

Great location and property. Needs to upgraded

Posted Jul 25, 2017
Pros: The staff, especially the restaurant personnel, were very friendly and efficient.
Cons: Upgrade the rooms.
Location: Great location.
Property in need of upgrading. Jacuzzi in bathroom needs to be replaced with normal shower and tub, very difficult to enter and exit. Ceiling fan needs better controls then pull strings that you need a ladder to adjust light and fan. Wall safe broke while we were there and never repaired as well as the lock on the French Doors leading to the patio had to be repaired during our stay. Finally, there was no smoking allowed on the entire property, I can understand no smoking in the rooms, but outside should be allowed.
Comment from Hotel Management
Aug 20, 2017 by Austin Russell, Hotel Management
Thank you Steve for your feedback on your experience with us! I will share your comments with my management team to have these issues addressed. Thank you for staying with us and hope you can return to see the improvements! Best, Austin Russell Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice room, comfortable bed.

Posted Jul 24, 2017
Overpriced on the weekends. Close to lots of wineries
Comment from Hotel Management
Aug 20, 2017 by Austin Russell, Hotel Management
Thank you for your feedback on your stay! Take Care, Austin Russell Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange county, California

Fantastic and enthusiastic staff. Gorgeous room!!

Posted Jul 19, 2017
We don't typically spend much on accommodations, so I was nervous about paying in advance...I was thrilled that the room, the view and the pool area were everything I was hoping for. My husband and I thoroughly enjoyed our romantic getaway!! Ps: Green smoothie by the pool was delish! Next time we will splurge on a spa service...
Comment from Hotel Management
Aug 20, 2017 by Austin Russell, Hotel Management
Thank you Kate! We are so glad you enjoyed your getaway with us! We love to hear the trip was worth it! We hope you can return soon and hope you enjoy the Spa! Best, Austin Russell Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything you need is there

Posted Jul 18, 2017
Nice anniversary stay right in the vineyard. Enjoyed the pool with their wonderful sparkling wine and lunch. Later in the afternoon wine tasting. We capped off the day in the winery restaurant. Sunsets and morning coffee on the room balcony over looking the vineyard was fantastic! Great clean stylish room with separate living room was great. No need to drive anywhere! Staff was very friendly and accommodating. We would love to return in the future.
Comment from Hotel Management
Aug 19, 2017 by Austin Russell, Hotel Management
Thank you for the wonderful review! You do not know how happy it makes us to hear that you were able to relax and have a perfect experience with us. We would love to welcome you back anytime and hope we can one up your previous trip! Best, Austin Russell Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from rancho cucamonga, ca

Nice hotel for wine tasting!

Posted Jul 17, 2017
We had a great stay! Came for our anniversary to wine taste for the day. Rooms were spacious and comfortable! We were able to walk over to Ponte winery as well!
Comment from Hotel Management
Aug 19, 2017 by Austin Russell, Hotel Management
Thank you Eva! We are so glad you enjoyed your experience with us! We hope to see you again very soon for another relaxing day! Best Wishes, Austin Russell Front Office Manager