I do not recommend
Posted Mar 5, 2017
We chose this hotel because it seemed decent when shopping online, but I wouldn't recommend it nor stay there again, ever. The staff was not pleasant, but that's not too big of a deal to me. The room was pretty disgusting, just overall felt cold and dirty. The blanket on the bed had a hole in it, front and center. The nonsmoking room smelled like smoke. The bathroom needed to be cleaned with bleach. The shower would not fully turn on, so the bathtub filled up with water during the shower. The window in the bathroom was also broken, so opening and closing was possible, but it would not have felt secure if it weren't for the bars on the outside of the window. There were stains in the drawers and I would absolutely not put clothing I cared about in them. When the lights turned off, there were spots all over the wall which must have been from a glow in the dark paint, and it was pretty bright. To top everything off, at about 2am, a man starts swiping his card and trying to open the door and shaking the handle, over and over again, loudly asking to come in (which obviously woke us up). We had to shout through the door that he had the wrong room and he eventually left. It was overall an extremely uncomfortable hotel experience.
Comment from Hotel Management
Mar 9, 2017 by Guest Experience Manager, Hotel Management
Thank you for taking the time to tell us about your experience with us, your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. It does not sound as though your rooms was at the standard that we generally provide for our guests, and we apologize for that. Rest assured that appropriate measures are being taken to address the problem and prevent future similar occurrences. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Best wishes, Hotel Management