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Reviews of Vagabond Inn Hemet

2 out of 5
Vagabond Inn Hemet
2688 East Florida Ave, Hemet, CA

Reviews

5.0
Rating 10 - Excellent. 58 out of 350 reviews" "
Rating 8 - Good. 47 out of 350 reviews" "
Rating 6 - Okay. 40 out of 350 reviews" "
Rating 4 - Poor. 58 out of 350 reviews" "
Rating 2 - Terrible. 147 out of 350 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Robin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not let the price deter you. This is a very nice place. The owners & staff are kind & efficient. I suggest not going through Expedia. If possible. You will probably get a better rate from the owners. It's worth checking.
Stayed 2 nights in Apr 2024

4/10 Poor

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
No shower head, room ok, bathroom/tub no good
Stayed 1 night in Apr 2024

8/10 Good

Victor

It’s was cool they can sweep the top floors a little more though
Stayed 1 night in Mar 2024

2/10 Terrible

Randall

Disliked: Amenities, property conditions & facilities
Very old hotel and quite run down. Staff was ok, but loud and a crack hood . Spend a few bucks more
Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel is very nice and clean and has a lot of parking space 5 STARS
Stayed 1 night in Mar 2024

4/10 Poor

Lydia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, but the condition of our room was not great. The door to the bathroom had been kicked in and it was held together with staples. None of the lights aside from the single light over the bed worked. There was a guest in the room above mine on a meth bender throwing things at the floor and yelling. The price is inexpensive, but due to the issue listed I can't recommend this property.
Stayed 1 night in Mar 2024

6/10 Okay

ayodeji

Traveled with partner
Liked: Amenities
Nice for sleep
Stayed 1 night in Mar 2024

2/10 Terrible

Adriana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heating, no hot water, no soap, no shampoo, very strong smell of cigarettes that even my clothes and blankets were smelling like it. Had to stop to a laundry to wash everything before going home. Room had broken furniture, mattress that you sink into. Stay because didn’t had another option my drive home was still 3 hours. wouldn’t recommend specially with kids.
Stayed 1 night in Mar 2024

4/10 Poor

Mayra

Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 9, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Melody

Traveled with partner, Traveled with pets
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no one there to check me in and no staff in the hotel area
Stayed 2 nights in Mar 2024

2/10 Terrible

Don

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Customer Care Team on Mar 5, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 Okay

claudia

Traveled with partner
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Feb 2024

4/10 Poor

Evelyn

Traveled with family
Disliked: Amenities, property conditions & facilities
The property is old and poorly maintained. A drawer in the dresser was missing though we did not use the dresser. The room was painted in some places but there were spots of paint. We may have been assigned where the maids were staying so there was talking throughout the night with loud voices and some crying. We did not use the heater nor the air conditioning but it did not look good.
Stayed 1 night in Feb 2024

4/10 Poor

Johnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I guess it’s a step up from living in the field next door. No towels, no shower curtain, the shutter blinds are all broken or lose, dressers are crap and the bedspreads suck.
Stayed 1 night in Jan 2024

6/10 Okay

Johnie

Disliked: Amenities, property conditions & facilities
I didn’t like that it took hours to check in because the motel couldn’t verify my reservation
Stayed 1 night in Jan 2024
Response from Hima on Feb 1, 2024
You have make reservation for wrong date and it took time to change it from your side. It has nothing to do with Hotel.Thank you

4/10 Poor

Jonathon J

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This inn had a dirty tub there was no where to eat that was in walking distance. And other issues.
Stayed 4 nights in Jan 2024

8/10 Good

Miguel A

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Dec 2023

2/10 Terrible

Larisa

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broken frame and dirty window in the bathroom, old cracked chopped furniture, extremely old , chopped, rusted sink, no microwave, no fridge, no coffee maker, old gray from age towels. The only good thing there- good powerful water in the shower, hot water comes right away and its really hot!
Stayed 1 night in Dec 2023

4/10 Poor

liliana

Business traveler, Traveled with partner
Disliked: Amenities
It was not clean the bathroom door had a hole and was not clean the toilet seat was so nasty and broken.The bed was squeaky worse experience.. I honestly thought it would be a nice clean Inn because is hemet but no will not be going back for sure..
Stayed 1 night in Dec 2023

2/10 Terrible

Tencie

Stayed 1 night in Nov 2023
Response from Customer Care Team on Dec 13, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Donna

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
We were given an upstairs unit, but the room next door to ours had a busted frame from where the door had been kicked in. So we asked for a downstairs unit and was told we would have to pay an additional $15. We paid and the room was deplorable. The furniture was thrift shop throw aways. There were several kids in the unit above us who were noisily playing and running in the room and walkway. We saw undesirables arguing in the parking lot and transients making camp at the entry to the parking lot. We stayed in the room for about 15 minutes and went back to the registration window and asked that our registration be canceled . We were told that they couldn’t cancel it because we had booked online and we would have to go online to cancel. They did return the $15 cash. We paid $11 cash for our 13 lb dog that was with us. They accused us of having two dogs, and not the one and would not return the pet fee. So we left and we were lucky enough to find a motel down the street that was pet friendly and had a room available.
Stayed 1 night in Nov 2023

2/10 Terrible

Lekisia

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There are many repairs that are needed with the property.It was a place to stay but I recommend you take it off your hotel list.
Stayed 1 night in Oct 2023

2/10 Terrible

Jazmine

Disliked: Cleanliness, staff & service, property conditions & facilities
They were dirty had roaches
Stayed 1 night in Oct 2023

4/10 Poor

Dianna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Office is a storage area. No sign to specify where to check in…smells like it has been smoked in a non smoking room.
Stayed 1 night in Oct 2023

4/10 Poor

norman

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Customer Care Team on Oct 17, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Katie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your time or money
I didn’t even stay. When I arrived they said they had no record of my reservation. They were very rude. I showed them my confirmation and they insisted I didn’t make the reservation. I ended up having to search for another hotel in the area.
Stayed 1 night in Oct 2023

4/10 Poor

Anthony

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Customer Care Team on Oct 5, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Rosie

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Care Team on Oct 5, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Virginia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, old and smelly room. I remote control for TV, no toilet paper. The door to the bathroom did not lock, the door had two holes, the microwave was old and dirty. The mattress was super hard, the sheets were old and dingy. Would never stay at this hotel ever again.
Stayed 1 night in Sep 2023

4/10 Poor

Dora

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Customer Care Team on Sep 21, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

CANDICE

Traveled with family and small children
Disliked: Staff & service
The house keeper was very attentive if I needed any amenities.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jose

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Customer Care Team on Sep 12, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 Okay

NELLIE

Business traveler
I asked for a non smoking room and was given a "non smoking room" but it still smelled like smoke. But overall it was ok.
Stayed 1 night in Aug 2023

4/10 Poor

Darrin

Disliked: Property conditions & facilities
My key did not work. There was a room with its door open and three people dancing to loud music on the balcony. At 2:30pm someone below my room decided to renovate the room. There were noises of construction and door slamming for the next hour. I requested non smoking but was placed in a room that was 90 plus degrees and smelled of smoke.
Stayed 1 night in Aug 2023

2/10 Terrible

david

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothings
Stayed 2 nights in Jul 2023

2/10 Terrible

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 26, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Monica, Placentia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 18, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

jonathan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was clean but didn't look anything like the pictures. The bed was super squeaky. Any movement on the bed and it would shake and make a lot of noise. The bathroom had insects and bugs crawling around the window and toilet. The walls were very thin and the neighbors next to the room were very noisy for most of the night. The area that the hotel was in was also not a very safe place. I was on alert just walking to my room from the car since even the parking lot had some sketchy people walking around. Would not stay here again.
Stayed 1 night in Jun 2023

2/10 Terrible

RON

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
What I did not like was the fact some of these motels look like they have not been inspected - operating when they should not be operating. Also - Vegabond - I booked a room with 2 beds - they gave it away when I showed up to obtain my room - only had a room with a single bed. Not good!
Stayed 2 nights in Jun 2023

2/10 Terrible

Maria, Arvin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
At checking no one was at the counter, an Indian lady had to call someone FaceTime to do my checking
Stayed 1 night in Jun 2023

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities
Good rate. Rough area of town. Freeze on the fridge was caked with ice. Lots of road noise.
Stayed 2 nights in Jun 2023

6/10 Okay

Martin

Disliked: Property conditions & facilities
It was quick and easy
Stayed 2 nights in May 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Customer Care Team on May 23, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

Alysha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Customer Care Team on Nov 8, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 Okay

Buck

Traveled with partner
Liked: Staff & service
The price was fare. Easy check in.
Stayed 1 night in May 2023

2/10 Terrible

Pamela

Business traveler, Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to the motel, we noticed that the dumpster was in front of the building over-flowing with trash. It looks like a homeless encampment. We were upstairs and I was afraid to touch the rails. The stairs themselves were caked in mud. The room was gross. Everything needed to be replaced-tub, toilet, sink. Without anyone taking a dump, the toilet overflowed. There was toilet water all over the floor. So I tried their phone to call the office--broken!! I went into the office to get help--no one came out. I rang it a few times. I called Expedia to get a refund. NO REFUND!! So, I took their damn door card in, rang the doorbell like 20 times til someone finally came out and I put the card in the window and told him off. Oh, and pet friendly? No place to take your pet to do their business. I'd give this place zero stars. Stayed at Travelodge the next night and it was PERFECT.

2/10 Terrible

Leticia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely unsafe! Felt threatened!
Stayed 1 night in May 2023

4/10 Poor

Jerry

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I’ve ever stayed at
First, the hotel has homeless camping outside their business, second, it is rundown, the pictures of this place are YEARS outdated, third, the room was barely cleaned, the pillow cases were filthy, the pillows WERE YELLOW (due to bodily fluids) the window shutters where sticky and broken, and the towels had human hair still, as if they were just hang dried but not fully washed. It was just a mess of a place.
Stayed 1 night in May 2023

4/10 Poor

Sally

Disliked: Cleanliness, property conditions & facilities
This place is totally rundown with long term renters. It’s noisy all night and day, very stressful. Walls are thin. Towels have oil stain smell. Bed cover has cigarette holes. Battered furniture in the hallway. Bring your own shampoo. If you are a light sleeper, stay away.
Stayed 1 night in Apr 2023