Ratings based on 1,520 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Night out in Scottsdale

Posted Nov 19, 2017
Very nice location very convenient to where we were planning to go that night. There free shuttle rides until 11pm are very convenient. Free breakfast. Very good hotel, definitely staying here next time I'm down in Scottsdale.
4 out of 5
Recommended
for Everyone
by A verified traveler from denver

Great value and location

Posted Nov 17, 2017
An older building but they have renovated the bathrooms. Decent breakfast. Great service. I wish all $80/nt hotels were this nice.
Comment from Hotel Management
Nov 17, 2017 by Manager, Hotel Management
Thank you for your valuable opinion regarding our breakfast and service. It is through feedback like yours that we are able to quickly address any area in which we can improve our services. Thank you for taking the time to share this experience.
1 out of 5
by A verified traveler from Phoenix

Posted Nov 17, 2017
Pros: It was nice in pictures but never got the chance to stay
Cons: Just that when the front personnel tells you something that they go by Thier word
I booked a room on Nov 11 th I booked it for my daughter with my card she came to see me while I'm receiving treatment but when she arrived at the hotel they told her that she needed a card in her name which she had forgotten so she could not stay in the room she had 2 of my grandkids with her they then told me when I called that they would refund my money back talked several times to the night shift personnel she assured me of my refund but once they spoke to Expedia whom I used to book this room they then e mailed me that I was not to receive a refund. I was very sad because I had to be billed a $100 for a night or room that my daughter did not get to use she and my grandchildren slept in Thier vehicle shame on you!!!
Comment from Hotel Management
Nov 19, 2017 by Manager, Hotel Management
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our room. We appreciate you taking the time to share your experience and for bringing this feedback to our attention.
4 out of 5
Recommended
for Everyone
by A verified traveler from FW

Great Value and location

Posted Nov 13, 2017
Pros: Location, staff
Cons: Surrounding are notes about loud construction, age of hotel, size of amenity rooms (IE. Breakfast)
Location: Great location 7 minutes from airport. Nice shuttle ride!
Given the time frame, cost and location, this was a great choice for our night in PHX!
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
We appreciate that you've taken the time to share with us regarding our location. We do hope that you'll return to see how we are continuously making adjustment to improve and impress our guests by listening to constructive feeback and opinions.
3 out of 5
by A verified traveler from toronto

Nice hotel, great staff.it needs a renovation .

Posted Nov 11, 2017
Pros: Great staff
Cons: Needs a reno
Looks old compared to new standard in hotel design. Needs to change carpet and paint the yellow walls. Good location close to hwy 220. Great staff. The price represents the quality of the appearance .
Comment from Hotel Management
Nov 12, 2017 by Manager, Hotel Management
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and location. Please do consider us again on your next visit to the area.
5 out of 5
by A verified traveler

Business trip

Posted Nov 10, 2017
Pros: Great place, very nice staff, big, clean room, would have liked to stay longer
Pleasant surprise after a long day travelling. Easy and fast checkin, very warm welcome, big Suite for very low Price. Pool and workout room open till midnight, good breakfast.
Comment from Hotel Management
Nov 11, 2017 by Manager, Hotel Management
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Posted Nov 9, 2017
Nothing exciting but nothing bad. The pool/hot tub was prestine. Breakfast was pretty good deal.
Comment from Hotel Management
Nov 10, 2017 by Manager, Hotel Management
Your feedback is very welcome as it helps us to recognize and address important issues. Thank you for sharing your honest comments pertaining to our breakfast and pool. Please do come see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice place, had fun

Posted Nov 6, 2017
Great, I like the place and I luv the continental breakfast
Comment from Hotel Management
Nov 7, 2017 by Manager, Hotel Management
Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. We appreciate your comments regarding our breakfast. I hope that we will impress you with exemplary service during future visits.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 4, 2017
Pros Nice place, clean and quiet. I would definitely stay here again. Short distance to In and Out and Wingstop and other restaurants. Cons The drain in the shower drained slowly and I asked the staff to take a look and left for the day. When I can back the bottom of the shower had debris from the drain pipe all over. In the morning when I needed to shower I told housekeeping and they didn’t clean it right away and said I had to wait. I asked for some cleaner and cleaned it on my own. Minor inconvenience but they should had done a little better. Told management and they seemed to appreciate the feedback. Location was good but on the other side of the street there was a strip bar.
Comment from Hotel Management
Nov 7, 2017 by Manager, Hotel Management
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff, location and housekeeping. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from scottsdale

Nice with nice breakfast selection

Posted Nov 3, 2017
Very nice. Everything was excellent. Rooms clean, quiet, comfortable and breakfast were varied abs were well done
Comment from Hotel Management
Nov 4, 2017 by Manager, Hotel Management
It was our pleasure to provide you such a wonderful experience. Please do come see us again very soon!