Ratings based on 1,491 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2017
An awesome deal with breakfast included and shuttle accommodated. It is closed by Tempe Downtown
4 out of 5
Recommended
for Everyone
by A verified traveler from Bath NH

Nice hotel. Close to the airport.

Posted Dec 14, 2017
The room served the purpose quite well. Close to the airport for an early flight out. Easy to get to. Good staff. Not overly noisy considering it is as close as it is to the airport. Breakfast was typical, not really my idea of a good breakfast but ok for toast and coffee. I would stay again for the ease of it all
Comment from Hotel Management
Dec 15, 2017 by Manager, Hotel Management
We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and breakfast. Through guest feedback like yours, we are better able to improve guest experience for future visitors.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Clean and roomy.

Posted Dec 11, 2017
With our toddler, we were pleasantly surprised to find a spacious room. It was clean and the hotel staff was kind. Nice work out room and the pool was heated. Good stay for us.
Comment from Hotel Management
Dec 13, 2017 by Manager, Hotel Management
It is so wonderful to see that we were able to provide you with a superior level of service and accomodations. We would love to see you back on your next trip to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sedona, AZ

Posted Dec 8, 2017
Noisy area due to construction, traffic and airplanes. But other then that, it was clean and comfortable and the free breakfast was decent.
Comment from Hotel Management
Dec 8, 2017 by Manager, Hotel Management
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for providing us insights regarding our area and breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
3 out of 5
by A verified traveler from Washington

Nice enough but---

Posted Dec 7, 2017
Thee hotel is convenient (from one direction), clean and well maintained - but -- is very noisy from road noise. The ear plugs at the front desk gave me that clue when I checked in. BTW this was the first time I have stayed at this hotel out of 8 trips to Phoenix in the last 2 years. I had a room that faced the South on the side of the check-in so maybe a different room may be better? The breakfast was the same as most others but not very big - so it got a little cozy, and I personally like to wake up a bit before getting too involved with people :-). Overall an OK place for the money. I probably will stay at other places I have stayed before.
Comment from Hotel Management
Dec 8, 2017 by Manager, Hotel Management
Thank you for your valuable opinion regarding our breakfast and front desk. We wish all guests to have a convenient and accommodating experience, and we thank you for sharing your constructive review.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City, OK

Nice hotel that is close to highway 202 and 101.

Posted Dec 7, 2017
There are numerous restaurants near the hotel. The freeways near the hotel make it very easy to travel around the city to do a lot of sight seeing.
Comment from Hotel Management
Dec 8, 2017 by Manager, Hotel Management
Your feedback is very welcome as it helps us to recognize and address important issues. Thank you for sharing your honest comments pertaining to our hotel. I do hope you'll return so that we can surpass your expectations of service and accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ingleside, IL

Easy access to Phoenix, Tempe and Scottsdale,

Posted Dec 6, 2017
Convenient to highways and travel. Quiet, comfortable, clean and great staff!!
Comment from Hotel Management
Dec 8, 2017 by Manager, Hotel Management
It was our pleasure to provide you such a wonderful experience. Please do come see us again very soon!
5 out of 5
by A verified traveler

Posted Dec 6, 2017
Pros: The free breakfast and the jacuzzi
The stay went perfectly. The location is easy to gEt anywhere I needed to go. The rooms were nice and cool. The staff was friendly and professional. The breakfast was delicious. They go above and beyond!
Comment from Hotel Management
Dec 8, 2017 by Manager, Hotel Management
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from South Elgin, IL

Friendly staff and great location

Posted Dec 4, 2017
Check in was quick and attendant was very nice. When I got to the room I didn't realize till later in the evening when we went shopping the fridge and the microwave were broken. Called the front desk and they were super nice even offering their fridge in the meantime until maintenance could come next morning. They brought new ones in and issue resolved! The room was nice, quiet, clean, and hotel was close to campus and a quick drive the opposite way to Scottsdale. Breakfast in the morning is crowded but there is plenty to choose from and restocked faster than you can ask! I will definitely stay here again. Great value, staff, and location.
Comment from Hotel Management
Dec 5, 2017 by Manager, Hotel Management
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff and location. Your feedback will help us to grow and evolve and I thank you again for taking the time to rate your experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego CA

Convenient location with easy access to ASU

Posted Dec 3, 2017
Pros: Quiet rooms
Cons: More efficient elevator (very slow for only 4 floors)
Location: Near ASU and its community
Check in was easy and efficient, The room was clean and comfortable. Most important, the building was quiet despite many guests.
Comment from Hotel Management
Dec 4, 2017 by Manager, Hotel Management
I'm thankful that you took the time to share your feedback. We are always striving to improve our offerings and that is why your comments are so important. Thank you for sharing your feedback pertaining to our room. We hope to see you again in the future and to impress you with the continued improvements we make.