Ratings based on 1,469 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from seattle, wa

Not impressed

Posted Jan 4, 2018
No pool, hot tubs were broken, too close to freeway, hard to get in and out of parking lot. No carpet in rooms, shower leaked all over floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2018
We stayed here two nights. It was a nice hotel with a great staff. The rooms were clean and pretty decent size. I would definitely recommend this hotel to anyone staying in the Tempe area. It is right next to ASU. And it is located close to a lot of great places in Phoenix.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Comfortable hotel

Posted Dec 18, 2017
Super comfy bed and nice shower. Delicious cookies too.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

ASU Graduation Stay

Posted Dec 13, 2017
Pillows lumpy, mattress saggy, bed frame squeaky. Otherwise ok for a short stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

affordable with no extras

Posted Dec 13, 2017
The price was right, the staff was very friendly and helpful. There were some basics that were missing: no place to put the soap in the shower, stingy w the towels, (1 per person), room was incredibly noisy from the interstate right outside our window.
5 out of 5
Recommended
for Everyone
by A verified traveler from from La Puente

Excellent /Tempe

Posted Dec 12, 2017
Reno on property but still at it's best clean great staff great breakfast shuttle service to and from didn't have to pay for uber I think that's why they call this place "Best Western "will recommend and stay with the BEST
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, close to ASU campus

Posted Dec 8, 2017
Very convenient hotel to ASU campus. Comfortable, clean rooms in a mildly aging building. Good continental breakfast, but if that doesn't do it for you, there is a Denny's next-door, and an In-and-Out burger and a Starbuck's across the street.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bullhead City

Posted Dec 7, 2017
Wonderful staff and clean, comfortable rooms. Modern and safe.
3 out of 5
by A verified traveler

Under renovation

Posted Nov 26, 2017
Pros: nothing
Cons: I would start with the staff and then the carpeting in the hallways. This is an old hotel under renovation.
It is under renovation. Hotel management needs to address staff training. It is a free for all.
4 out of 5
by A verified traveler

Room noisy from traffic outside

Posted Nov 17, 2017
Rooms need to be sound proofed for outside traffic. Rooms are very noisy.