Ratings based on 342 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

UNDER CONSTRUCTION AS OF AUGUST

Posted Aug 23, 2017
There is construction, it is annoying. Only one elevator unless you want to share with construction taking supplies up and down. Nowhere on the site or on Expedia does it say under construction. There is NO parking, all taken up by construction. Very annoying when trying for a reading stay. The front staff, not very helpful. Have stayed in Courtyard and always staff very helpful. Not the case here. The rooms that I reserved and paid for on Expedia were not available ... and they said they had no clue breakfast was included. I waited for the next day to speak with manager, GM fixed situation.
Comment from Hotel Management
Aug 25, 2017 by Judy, Hotel Management
Thank you for staying with us and for letting us know we have areas to improve. Our redecoration will be completed in the fall. The project is noted on the Marriott website. Yes, it does add confusion and we do strive to minimize the inconvenience to our guests. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location near ASU

Posted Jul 11, 2017
Hotel staff was fantastic, very friendly and helpful. Hotel was clean, pool was warm but it was 113 degrees outside. We would stay again, enjoyed the experience.
Comment from Hotel Management
Jul 12, 2017 by Judy, Hotel Management
We are honored to have earned your confidence as the best hotel choice in Tempe! Thank you for your business and your review. please visit again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from MA

Great location. Nice service.

Posted Jun 27, 2017
Pros: Clean, and has a bar downstairs with decent non-microwaved food.
Cons: Was disappointed the exercise room it little more than a closet in size. Just treadmills, and free weights.
Location: Fantastic location. It's got a little bit of everything near by. Fast food, family restaurants, bars, nice places to walk.
Everyone I spoke with at the hotel was nice, and professional. Some went out of their way to help me.
Comment from Hotel Management
Jun 27, 2017 by Judy, Hotel Management
Thank you for sharing your great experience with other travelers. We are pleased our Bistro created convenient and delicious meals. Our location brings many guests back over and over. We hope you will return whenever your travels include Tempe.
5 out of 5
by eric

Would Come back.

Posted Jun 26, 2017 on Hotels
Great place to stay while going to mill street.
Comment from Hotel Management
Jul 5, 2017 by Ricardo, Hotel Management
Guests love our easy access to Mill Ave, ASU and city events. Thank you for your business and your review.
3 out of 5
by A verified traveler

Posted Jun 24, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017 by Ricardo, Hotel Management
Thank you for staying with us and for sharing your experience with other travelers. We value feedback so we can make improvements. Please visit again.
5 out of 5
by Steven

good

Posted Jun 3, 2017 on Hotels
price
Comment from Hotel Management
Jun 6, 2017 by Ricardo, Hotel Management
Thank you for sharing your exceptional visit to our hotel. Please return whenever your travel schedule includes Tempe"
5 out of 5
Recommended
for Everyone
by A verified traveler from Gilbert, AZ

Posted May 30, 2017
Pros: pool and spa
Cons: bigger showers
Location: MIll Ave
Friendly staff, Clean rooms, and the security guard watched my vehicle all note.
Comment from Hotel Management
May 31, 2017 by Judy, Hotel Management
Thank you for sharing your experience with other travelers. our clean and friendly environment bring many people back over and over! We hope to see you again.
4 out of 5
by Rahsheem Allie from Michigan

Great Hotel

Posted May 29, 2017 on Hotels
other than the fact that the elevator was 2 slow..it was amazing
Comment from Hotel Management
May 31, 2017 by Ricardo, Hotel Management
We are pleased to have earned your confidence as an amazing hotel. Please visit again.
3 out of 5
by A verified traveler

Premium Rates for Low Average Room

Posted May 16, 2017 on Hotels
Room was average, expected more for premium rate. Marginally clean, not spotless. Was put in handicap room - water did not drain for walk-in shower so it stayed wet. Door frame was rusty and dilapidated as a result. Overall it was ok for a single night but for long term - it would be disappointing. Last - the room had a musty smell which I suspect is due to water drainage issues noted above.
Comment from Hotel Management
May 20, 2017 by Ricardo, Hotel Management
We are excited to tell you our hotel will begin redecorating in June to add new beds, carpets, furnishings and decor! Please visit again to experience it first hand!
4 out of 5
by don

Posted May 12, 2017 on Hotels
Comment from Hotel Management
May 17, 2017 by Ricardo, Hotel Management
We appreciate your business and your feedback. Please choose our hotel again for any future trips to Scottsdale.