Ratings based on 1,290 Verified Reviews

3.1 out of 5
56% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from chandler, Az

Staff can make or break your buisness.

Posted Sep 19, 2017
We arrived and were given a great room overlooked pool. It was spacious l, clean and hot. The air did not work. So we had to change rooms at 10:00 pm after having gotten comfortable. Our replacement room was not the bright and sunny pool side rioom. The place is quiet, clean and deveht. However, when I extended our stay and paid cash for the next two nights it became ugky. My kids got locked out of the room as key was not reset nor would staff fix it so while at a meeting I had leave. After fixing that and heading back to my meeting my kids call because I had not paid in cash yet. The office kept calling the room asking for payment, mind you they had been paid by credit card up front and cash . I again stop my buisness and go back to office and pay. After checking out it turns out the credit cad had been ran four times. Two charges for the original amount of 2 days plus two 88 misc charges for incidentals. This was close to $600 fior $ 150.00 that was to be the total and cash @ $83.00 twice. Two days later and all pending charges are still held. Here is the best part, even with my signature this plave claims only one cash payment was made. Yet two reciepts showing cash payment was made. Not once an appology for moving rooms, my kids being harrased over payment by phone and not being allowef to enter the room. Nor the time on phone with bank and this rotten staff. For the record, the pool was dirty, hot and dark. No maid service once in 4 nights stay. Oh, the bbq's broken.
5 out of 5
Recommended
for Everyone
by A verified traveler from rural Ariaona

Quite & comfortable

Posted Sep 18, 2017
The facility is with in minutes of the major through fair of central & south Phoenix metro. Great property for the traveler pool clean & open. Rooms we're outstanding.
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Good hotel for the price

Posted Sep 18, 2017
It's good basic hotel for reasonable price. Room was comfortable and breakfast decent
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Nice hotel,.staying longer

Posted Sep 11, 2017
Pros: Staff, very helpful and pleasant to everyone.
Cons: Preventative Maintenance would help, especially with minor repairs on everything.
Location: No Comment, you can easily look the area on the web.....
I began my stay for a short period of time, but extended for two weeks and plan on staying until October first. It is a pleasant place and is located near I-10 (a few feet west of the hotel) which gives you access to the entire area. Well worth the price in the summer, and just a good place to say without all the fancy frills.
1 out of 5
by A verified traveler from Tuscon

Bugs in the room

Posted Aug 30, 2017
There were bugs in the shower and at first I thought they were limited to just the shower tub so we did not use the shower. Then we saw them in the actual room on the furniture. The front desk staff seemed to blame it on renovations but there was only work being done in the lobby, not the rooms.
1 out of 5
by A verified traveler

Posted Aug 24, 2017
Overall very bad experience. The elevator didn't have AC, it was like a hot furnace. Room was not as expected. Almost nothing in breakfast.
1 out of 5
by A verified traveler

Terrible

Posted Aug 23, 2017
I will never stay here again. $30 for early check-in. Room was dirty, toilet didn't flush. Terrible.
3 out of 5
by A verified traveler from NM

Needs more security

Posted Aug 23, 2017
Didn't feel safe outside my room, the staircase and parking lot was ridden with intoxicated people. Stiff bed, there was a hole in the wall. Parking was tight.
3 out of 5
by A verified traveler from Tempe

Ok

Posted Aug 22, 2017
I stayed over 2 weeks and they jacked up the price. I felt the place was ok.
3 out of 5
by A verified traveler

clean and quiet

Posted Aug 20, 2017
lookin into moving to Tempe, Az. the location was perfect to look at houses and interview with o=potential employers