Ratings based on 750 Verified Reviews

3.7 out of 5
77% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Shabby but clean

Posted Jan 4, 2018
Pros: It is really close to ASU. You can walk to the stadium in about 20 minutes and avoid treaffic and paying for parking.
Cons: Needs some updating, a bit shabby.
Location: Right by ASU.
Staff is exceptionally nice and tries hard to accommodate your needs. The first room, smelled like smoke but we we promptly given a new room and all was good.
1 out of 5
by A verified traveler

Avoid this place!

Posted Dec 5, 2017
Room was dirty, torn carpet, bathroom was filthy and shower was stained and didn't drain. Door didn't work properly so we had to have someone let us in each time.. Had to beg for maid service. Parking lot is small for bigger vehicles. The only saving grace was the front desk staff who were very nice and they did adjust our bill for all the inconveniences. I would recommend that they spend some time cleaning the rooms up and hire different housekeepers who actually clean and they could have a nice facility as the location is good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Comfortable

Posted Nov 20, 2017
Pros: Close to ASU
Cons: Movies
Location: ASU
Very quiet and no issues. The staff was very friendly and helpful
3 out of 5
Recommended
for Everyone
by A verified traveler from Show Low, AZ

Shabby but nice

Posted Nov 17, 2017
Pros: The staff
Cons: It’s a bit shabby.
Location: Perfect location, 5 minutes from my son’s dorm at ASU.
The person who checked me in was great. The room smelled like smoke but since I asked for that room, I wasn’t going to complain. The blow dryer blew up on me and it was immediately replaced. Very. Nice staff.
Comment from Hotel Management
Nov 28, 2017 by LS, Hotel Management
Thank you for taking the time to let us know how your stay was with us. We look forward to seeing you next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu Hawaii

Staff was so nice here, ! Thank you.

Posted Nov 9, 2017
The night Audit Staff was so Nice, Thank you. Everyone else too. Thank you.
Comment from Hotel Management
Nov 28, 2017 by LS, Hotel Management
Thank you for taking the time to let us know how your stay was with us. We look forward to seeing you next time you are in the area.
2 out of 5
by A verified traveler

Not great

Posted Oct 30, 2017
The first room I was given smelled like a stale ashtray despite the large non-smoking signs throughout the room. The cleaning staff obviously noticed because the air was cranked up and windows were opened. The second room didn't have a working tv
2 out of 5
by A verified traveler

Hotel in need of cleaning

Posted Oct 30, 2017
Great location but not clean. Kinky black hairs on bathroom floor, sink and tub. I called desk and they said their housekeeper is black so they are just hers not from other guests. Still shouldn’t be hairs in a clean room. A moist rag or mop would have caught them. I used a washcloth to wipe off the vanity and cloth was grey brown when done. Beds were comfy though. Great location close to ASU but in serious need of deep cleaning !!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Grandville Michigan.

Basic hotel. Friendly staff.

Posted Oct 26, 2017
Decent breakfast. Comfortable bed. Loads of TV channels. 2 minute walk from ASU. Thumbs up.
Comment from Hotel Management
Nov 28, 2017 by LS, Hotel Management
Thank you for taking the time to let us know how your stay was with us. We look forward to seeing you next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Value

Posted Oct 23, 2017
Pros: 1. Price 2. Comfort - cleanliness, quiet, comfortable 3. Location - close to where I needed to be with easy access in and out of the hotel
Cons: Breakfast selection was very limited - apples, waffles, bread, juice choice
Location: Everything I wanted/needed was close by - food establishments, exercise facilities, and quick stop type stores
Professional, polite Staff. Low cost, clean and comfortable room, close to where I needed to be.
Comment from Hotel Management
Nov 28, 2017 by LS, Hotel Management
Thank you for taking the time to let us know how your stay was with us. We look forward to seeing you next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Close to ASU, friendly, had everything I needed!

Posted Oct 20, 2017
Everything was great. Had all I needed. Very friendly and helpful staff. Bathroom cleanliness on arrival wasn’t 100% but that was only thing.