“I stayed at Welcomhotel by ITC Hotels, Guntur, for nine nights, and unfortunately, the overall experience did not meet the standards expected from a five-star property.
The hotel and rooms were not maintained properly. The cot, bedsheets and other linen had visible stains. I changed rooms twice, but the same issue continued. I repeatedly asked housekeeping to ensure that clean, stain-free sheets were provided whenever the linen was changed. A guest should not have to inspect the sheets and……