Ratings based on 115 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from US
What beach?Posted Nov 5, 2016
Cons: Everything. It would help if the advertising were true.
Location: No comment.
A restaurant was advertised,but there was none. Wi-Fi was virtually non-existant. TV was obsolete. Building smelled of sewage. This hotel needed an upgrade 30 years ago. It was given a 3 star rating. I would give it a 1.5.
for Everyoneby A verified traveler
apartment hotel walking distance to town centrePosted Sep 13, 2016
good hotel, small rooms, all amenities. you get what you pay for!
Posted Jun 9, 2016 on Hotels
by YakHerder from GB
Great location, excellent valuePosted Oct 30, 2013 on Hotels
Perfectly located within easy walk of the centre and Playa Jardin but far enough away to be peaceful at night. It's also only two minutes walk from the main bus station making it an ideal base for exploring the surrounding area and for getting to and from the airport (you can get an express local bus from right outside the airport which takes about 1hr 30mins to Puerto). The staff were helpful and friendly, they always said hello when they saw me. There is free wifi, although only in the lobby. The rooms were a good size, in good decorative order and cleaned everyday to a high standard. There's basic cooking equipment, a two ring stove (no oven) and a fridge. There wasn't a microwave or electric kettle, although there is a stove top kettle. Perfectly adequate for knocking up a quick breakfast in morning... I ate out the rest of the time...well I'm on holiday. A safe is also provided in the room although I never used it. I would recommend staying on one of the higher floors as there is live music Friday and Saturday night which can be quite loud on the lower floors. My room faced towards town so I had a view of Mt Teide from the balcony, a surprising benefit of not having a sea view is that you get the sound of the waves through your bedroom window which is rather relaxing at night. I would certainly recommend Apartmentos Teneguia to anyone looking for a well located, good value for money to anyone visiting Puerto
for Everyoneby Bobby from London, UK
Dancing the night awayPosted Mar 7, 2013
Pros: location, quality and cleanlines of room
Cons: noise from music in bar (see above)
The apartment complex was in a good location, within easy walking distance from Puerto town centre. The apartment was clean, of a good standard and and the staff were friendly and helpful BUT,, what stops me giving no more than a 3 'ok' rating is the noise we had most nights from the music in the bar area on the ground floor. Fine if you enjoy music and dancing, but as we were situated on the 3rd floor, above the bar, the noise was intrusive. The staff did offer to move us. but we ultimately decided. to stay put and dance along.. The problem is easily solved because the complex is massive so just request a room on a higher floor away from the bar area. On that basis we would return, definitely.
by A verified traveler
Posted Nov 13, 2012 on Hotels
We knew where the Teneguia was located, it was where we like to stay in Puerto Cruz. In our first stay at the Teneguia we were disappointed by a couple of things; there was no icebox or freezer compartment in the refridgerator and the availability of the facilities was not fully explained. (eg the gym and laundry, whilst being part of the hotel complex were not accessed from inside the hotel). On a positive note the layout was brilliant with views of both Mt Teide and the Atlantic available from each apartment.
for Everyoneby Michael from Buckinghamshire, UK
Very good apartments offering excellent valuePosted Jul 18, 2012
Pros: These mentioned
Location: Mentioned above
These are apartments which are very clean and with a good deal of comfort. They are well positioned near the centre of Puerto de la Cruz. The cooker gave some problems causing it to blow a fuse; however the management there organised an electrician immediately and it was repaired. So very good service there. Bearing in mind all the very good points; these apartments represent very good value and I would recommend this place to anyone.
by A verified traveler from London
As per my comments above - Surround Pool area / Pool bar - Cocktail barPosted Aug 19, 2010
Overall satified with Expedia - Good Value for money, but will have to investigate more the hotel advertised on your sites......Pool was OK, but as there were 14 floors – approx 20 rooms per floor, only 25 Sun beds around the pool and two umbrellas. My mine complaint was around the advertised Bar / Pool Bar that was shown in the Booking details - This was Shut all day, and only opened Fri & Sat evening at approx 2200..... When I ask reception - they said it was not managed by the Hotel
by A verified traveler from DUBLIN
Very pleasant stay!Posted Apr 16, 2009 on Hotels
This was my 3rd time staying in these apartments! I have found them quite suitable to my needs in that they are very close to main bus station (with buses both from North & South Airports), close to the main beach, just couple minutes walk from the old part of the town with square and only few minutes walk from a main supermarket. The only change would recommend the hotel make is to invest in some new towels for the rooms! I would also recommend not having a room too close to the lift, as there is heavy doors that make loud noises with people coming in at night!!!
by A verified traveler from Essex
Front of hotel far too noisyPosted Oct 8, 2008
Hotel is well positioned, room cleaned regularly, no entertainment in hotel to speak of,the bar is not at all inviting so we tended to ignore it.Reception staff capable and helpful.The Television service is in every language except English apart from the news programme.For real value get a BONO and use the buses to see some beautiful scenery.